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Customer Discussions > Kindle forum

prime member but kindle doesn't recognize


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Showing 1-23 of 23 posts in this discussion
Initial post: Jan 14, 2012 7:06:00 AM PST
I just signed up for the student prime membership and am trying to borrow a book to read. However, when I try to get it on my kindle, it doesn't recognize that I have a prime membership and tells me to go sign up for it. I have checked my account on the amazon page to verify that I am a member, and everything is ok on that end. How do I get my kindle to recognize that I have a prime membershitp?

In reply to an earlier post on Jan 14, 2012 7:14:39 AM PST
 nospin  says:
You have to be a paid Prime member to borrow books from the Kindle Lending library

Posted on Jan 14, 2012 7:14:42 AM PST
Last edited by the author on Jan 14, 2012 7:41:38 AM PST
I believe that borrowing books and streaming video for free is only for full Prime members (ie those that have paid $79/year). The discounted Prime memberships are not eligible. It is important to remember that Amazon still has to pay the publisher and most likely (although I don't know for sure) the video provider for each borrowed books or streamed video. They make this available to the full Prime memberships as they most likely have the statistics that show they will make up these losses on the the purchases that a Prime member makes during the year. They wouldn't offer it at all if it weren't making money on them somewhere.

ETA: please see Ann's post correcting my understanding of 1/2 price memberships.

In reply to an earlier post on Jan 14, 2012 7:18:33 AM PST
Last edited by the author on Jan 14, 2012 7:20:29 AM PST
 Ann says:
The 1/2 price paid Student Prime membership is eligible for the KOLL as well. At $39. per year for up to 4 years, it's a fantastic deal. See http://www.amazon.com/gp/help/customer/display.html/ref=hp_200527380_ownerslib?nodeId=200757120

In reply to an earlier post on Jan 14, 2012 7:24:41 AM PST
[Deleted by the author on Jan 14, 2012 7:40:41 AM PST]

Posted on Jan 14, 2012 7:29:06 AM PST
Tiger Lily says:
I have the full prime membership, how do I borrow a book? I go to to lending library to borrow The Hunger Games but then it snds me back to the kindle book store where the book is $4.69. TIA for any help.

In reply to an earlier post on Jan 14, 2012 7:31:17 AM PST
You have to borrow it from your device. Go to the Kindle store on your device and look it up from there.

In reply to an earlier post on Jan 14, 2012 7:31:39 AM PST
[Deleted by the author on Jan 14, 2012 7:34:54 AM PST]

Posted on Jan 14, 2012 7:32:54 AM PST
I am having exact problem as Christopher Rhines and Seth Crabtree. Would really like to have this sorted.

In reply to an earlier post on Jan 14, 2012 7:36:18 AM PST
Tiger Lily says:
Thank you Scooter :)

Posted on Jan 14, 2012 7:36:23 AM PST
http://www.amazon.com/gp/help/customer/display.html/ref=kinw_prime_popup_h?ie=UTF8&nodeId=200757120&ie=UTF8

A how to on lending library

In reply to an earlier post on Jan 14, 2012 7:36:54 AM PST
 nospin  says:
Go to Manage Prim membership under your account to determine which category of Prime you are in.
You must pay for Prime and have a kindle in order to borrow books from KoLL. It does not work for apps.

In reply to an earlier post on Jan 14, 2012 7:37:13 AM PST
You cannot borrow via your computer - use the Kindle Store on your device.

In reply to an earlier post on Jan 14, 2012 7:40:22 AM PST
Seth - are you in the 30 day "free trial" period? That might be the problem-I don't think I could borrow (didn't try) until my trial period expired and Amazon charged me for Prime.

In reply to an earlier post on Jan 14, 2012 7:45:12 AM PST
 Ann says:
The 30 day free trial membership is eligible.

"Eligible Prime members -- paid Amazon Prime, paid Amazon student, one-month free trial, and customers receiving a free month of Prime benefits with a Kindle Fire -- must own a Kindle device that is registered to the same Amazon.com account as the eligible Prime account in order to access this benefit."

From http://www.amazon.com/gp/help/customer/display.html/ref=hp_200527380_ownerslib?nodeId=200757120

Posted on Jan 14, 2012 10:25:22 AM PST
The one-month trial is fine. You just have to be ON your kindle to borrow. So it helps to know the name of the title you want to borrow since browsing is not as easy on the kindle as it is on the computer.

Maria who has a duo of short in the prime program called "Black-Tie Bingo"

Posted on Mar 1, 2012 9:22:35 PM PST
Tiffany Mock says:
Does anyone know if you have to be the main Prime member to use the KOLL? To be more specific, I am a family member of someone who has invited me to share their Prime. I use the 2 day shipping all the time, but my Kindle doesn't recognize that I have Prime. Thanks in advance.

In reply to an earlier post on Mar 1, 2012 9:39:13 PM PST
AmeliaAT says:
Your Kindle has to be on the same account as the Prime membership, and only one book can be borrowed per month per qualifying account.

Posted on Mar 1, 2012 9:46:25 PM PST
OC Mom says:
Not being able to use The Kindle App for borrowed books is problematic. Sometimes I'm in a situation where I can't read the Kindle screen (outside, at night, in a dark room) and use my iPad or iPhone app to read books. What is the reason for this restriction?

In reply to an earlier post on Mar 1, 2012 10:07:47 PM PST
@OC Mom: Someone answered your other post on this issue. Please read it.

Posted on Mar 1, 2012 10:19:27 PM PST
OC Mom says:
I know. I started the other discussion because I realized this wasn't the correct forum. I read it.

Posted on Nov 12, 2013 6:33:37 PM PST
I just got the Student Prime and the first 6 months is free. Does this mean that while I am in the free trial period I cannot borrow books from the KOLL?

In reply to an earlier post on Nov 12, 2013 6:56:52 PM PST
King Al says:
That is correct. You have to be a paid member (or have a trial of a paid membership) to access the KOLL.
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Discussion in:  Kindle forum
Participants:  14
Total posts:  23
Initial post:  Jan 14, 2012
Latest post:  Nov 12, 2013

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