Your Garage botysf16 Amazon Fashion Learn more Discover it Adele Fire TV Stick Sun Care Patriotic Picks Shop-by-Room Amazon Cash Back Offer AnnedroidsS3 AnnedroidsS3 AnnedroidsS3  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Starting at $49.99 All-New Kindle Oasis Segway miniPro STEM
Customer Discussions > Kindle forum

my kindle


Sort: Oldest first | Newest first
Showing 1-16 of 16 posts in this discussion
Initial post: Jul 3, 2014 8:03:23 AM PDT
boston says:
My kindle just suddenly stopped working. How do I retrieve all of the books that I have loaded onto it? Can I get them on an internet site?

In reply to an earlier post on Jul 3, 2014 8:04:53 AM PDT
MikeJW says:
If you purchased them from Amazon, all those books are in your Amaxon account.

In reply to an earlier post on Jul 3, 2014 8:09:33 AM PDT
boston says:
thanks!

In reply to an earlier post on Jul 3, 2014 8:13:12 AM PDT
Have you tried rebooting your Kindle? Hold the power button for 30 seconds. If you have an eInk Kindle, set it down and wait for 5 minutes or so while it reboots. If you have a Fire, flick the power button again to turn it on.

In reply to an earlier post on Jul 3, 2014 8:13:56 AM PDT
boston says:
ok..found them in my account....can I transfer them to a new kindle?

In reply to an earlier post on Jul 3, 2014 8:14:59 AM PDT
boston says:
yes......I already tried that with no luck... It looks like there are little etchings on the screen........

In reply to an earlier post on Jul 3, 2014 8:15:08 AM PDT
LadyH95 says:
Any device or app registered to your account will be able to access the books - assuming the books are formatted to work on that device or app.

In reply to an earlier post on Jul 3, 2014 8:16:01 AM PDT
boston says:
I have an e-book

In reply to an earlier post on Jul 3, 2014 8:16:31 AM PDT
boston says:
ok...great...thanks

In reply to an earlier post on Jul 3, 2014 8:16:48 AM PDT
Last edited by the author on Jul 3, 2014 8:17:44 AM PDT
Yes, but your old Kindle may not be a lost cause. Try the reboot I described above. If that doesn't work, contact support using the following link:

Posted on Jul 3, 2014 8:18:16 AM PDT
Sorry, had trouble with the link.

https://smile.amazon.com/gp/help/customer/contact-us?ie=UTF8&initialIssue=asin-order&nodeId=200127470&

In reply to an earlier post on Jul 3, 2014 8:18:39 AM PDT
[Deleted by the author on Jul 3, 2014 8:19:20 AM PDT]

In reply to an earlier post on Jul 3, 2014 8:19:19 AM PDT
Ah. That's too bad. It usually means the screen is shot.

In reply to an earlier post on Jul 3, 2014 8:20:07 AM PDT
I know. My face is red. lol

Posted on Jul 3, 2014 8:21:41 AM PDT
Dawn says:
oops now i made it worse by deleting lol :)

In reply to an earlier post on Jul 3, 2014 8:28:05 AM PDT
People will just wonder what the heck we're talking about.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Announcement
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
85° and Sunny - A Perfect Day to RAOK! 9675 4 seconds ago
How to Remove Ads from Kindle Fire HD? 1095 1 minute ago
What are Bookshots 19 2 minutes ago
Amazon Echo (no invite questions) 7247 3 minutes ago
Thoughts on "Discount Reviewers" 25 4 minutes ago
Freebie Books - Links Only - No Self Promotion IV 7720 8 minutes ago
We're Quirky And We Know It! Come Witness The Howling Dink, Hussy Turkey Hens, And A Veritable Plethora Of Other Beasts! So Geese! 1682 17 minutes ago
It's After Midnight and I Just Opened a Bottle of Wine 5613 18 minutes ago
Ebooks delivery to 2 devices 3 19 minutes ago
Misidentification of device? 22 24 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  5
Total posts:  16
Initial post:  Jul 3, 2014
Latest post:  Jul 3, 2014

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions