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charger port


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Initial post: Nov 7, 2012 7:28:06 PM PST
S. Daniel says:
When I plug in the charger on my kindlefire it doesn't charge ive seen a lot of complaints on this please help me figure out how to fix it

In reply to an earlier post on Nov 7, 2012 8:21:08 PM PST
Try performing a hard reset on your Kindle Fire. Unplug the Fire from all power sources and then press and hold the power button for 20 seconds (count them slowly) and then release. Ignore any shutdown messages. After the device has completely turned off, press the power button to restart your Kindle Fire.

If that does not help, then I think that you need to use the large orange Contact Us button to the right to talk with Amazon Kindle CS and talk with them about it - use the live chat or the call back feature if you can, not email. If you can't see a Contact Us button on this page, then go to https://www.amazon.com/gp/help/contact-us/kindle-help.html and contact CS. I advise using Live Chat or the Call Me Back feature and not email, as they will have your account details available to them immediately when you talk with them.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Nov 7, 2012
Latest post:  Nov 7, 2012

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