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Kindle Deregistration


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Showing 1-25 of 32 posts in this discussion
Initial post: Mar 20, 2012 3:57:19 AM PDT
munchkin says:
If I deregister my kindle and reregister under the same account, will I still have access to my books.

Posted on Mar 20, 2012 4:19:15 AM PDT
Charlie Fox says:
Yes, you will, as long as it's the same account.

Posted on Mar 20, 2012 4:34:41 AM PDT
Last edited by the author on Mar 20, 2012 4:35:34 AM PDT
Yes, as mightymac said but you'll have to redownload anything you want one by one after you reregister. Just some info so you won't be surprised.

I did this with my kk recently. I had too many books to add to my collections, so I de/reregistered and swore I would sort each new one as soon as I d/l it.

Didn't work as well as I had hoped. I'm back up to 46 pages. Only eleven of them are collections. I'm thinking of punishing myself by doing it all over again.

In reply to an earlier post on Mar 20, 2012 4:50:34 AM PDT
loriltx says:
"but you'll have to redownload anything you want one by one after you reregister. Just some info so you won't be surprised."

I'm not sure which Kindle you are referring to--maybe the Fire? If you deregister and reregister an eink Kindle, you do not have to redownload the books. What is on the device itself (home page) remains after deregistering and is still there after reregistering. The only thing deregistering does is make your archive unavailable. This refers to K1, K2, and K3.

Posted on Mar 20, 2012 4:54:37 AM PDT
Didn't happen that way on my kk.

In reply to an earlier post on Mar 20, 2012 4:58:13 AM PDT
LadyH95 says:
@Tangie - did you reset to factory defaults instead of just deregistering? Resetting will remove all books, personal info, and WiFi information.

In reply to an earlier post on Mar 20, 2012 4:59:27 AM PDT
quilt lover says:
Well aparently something was wrong at the time, Tangie, your books should remain on your device when you de-register, all e-ink devices that is.

In reply to an earlier post on Mar 20, 2012 5:00:10 AM PDT
quilt lover says:
Ah! Good catch LadyH95!

Posted on Mar 20, 2012 5:40:28 AM PDT
Too early to discuss the point and I didn't want to leave incorrect information out there so I just had a little chat with AKCS.

If you don't believe them, then believe what you like. I'm going to paste my chat below and get another cup of coffee ;-)
**********°°°°°°°°°**************
Nella from Amazon.com is Online

Me: Good morning. I'll start your shift off with an easy one :-) If I deregister my kindle keyboard and then reregister it to the same account will I need to redownload my content?

Nella: Yes, that is correct. Your content will appear in your archived items.

Me: TY. We're having a discussion on the forum and I knew that was correct. I just thought they'd believe you before they would me ;-)

Nella: Yes and if not tell them to contact us so you can win the discussion ha ha Is there anything else that I can help you with?

Me: Nope. That's it. Go have some coffee. Enjoy your day!

Nella: Hope I was able to solve your problem! Have a good day! Thanks. Bye
*******°°°°°°°*******

In reply to an earlier post on Mar 20, 2012 5:46:43 AM PDT
Last edited by the author on Mar 20, 2012 5:48:47 AM PDT
Cassie Anne says:
Hmmm...that must be something new. I know I've read posts from parents who do the register/deregister dance to manage the content on thier children's Kindles.

ETA: I wonder if it's the re-register process that wipes the info from the Kindle....

Posted on Mar 20, 2012 5:49:58 AM PDT
Last edited by the author on Mar 20, 2012 5:50:29 AM PDT
E-ink models will not lose their content (what is actually downloaded on the device) if you de-register them. They will not have access to the archive while de-registered.

The Fire will lose all content if de-registered.

Posted on Mar 20, 2012 6:13:59 AM PDT
I'm not sure, Cassie Anne. I only know what happened when I did the deregister reregister dance with my kk. I think it was in January of this year but it could have been in December of last year. I know it wasn't before that because I already had my fire. I verified the info with AKCS today because I wanted positive verification that I was remembering what happened with my kk correctly and decided confirmation by Amazon would be good.

Although apparently, even that didn't clarify or wasn't as convincing for some people as much as I hoped it would be. ;-D. *sigh* Guess there's not much else I can do about that, except just let the chat stand on its own. Anyone that wishes to could always contact CS, just as I did. It only took a few minutes.

@ Americus? Did you not read the chat I posted or do you just not believe AKCS? Please notice I specified which kindle. Nella was not talking about the fire.

Posted on Mar 20, 2012 6:17:28 AM PDT
CBRetriever says:
well, given that some people have been given info from amazon reps that itsn't quite correct some times ...

also, I'd think that we'd have all sorts of posters who've been told to do that to protect their child from seeing mommy's bad books, screaming that we ruind their child's or their kindle. And that hasn't happened to the best of my knowledge.

In reply to an earlier post on Mar 20, 2012 6:28:34 AM PDT
Exactly.

Posted on Mar 20, 2012 6:31:47 AM PDT
I just did this on Sunday and the content did remain on my KK. I deregistered and couldn't figure out why all my books were still on the Kindle...duh, I was supposed to reset to factory default to clear the books. After the reset the books were no longer there.

Posted on Mar 20, 2012 6:37:10 AM PDT
So verify by contacting CS if you don't want to believe Nella and think I just fabricated my own experience with my kk.

Not just you specifically, CB. That applies to anyone and everyone that this is important enough to. They should contact AKCS themselves. All I was trying to do was make sure the correct information was posted.

Not much else I can do about it. Not that I care to spend my day trying to convince others of something that is of no importance to me, personally, as I already KNOW this is what happened to me and my kk.

Wow, and people here think I'M cynical. I'm must be the most gullible and naive person on earth. Anyone have a bridge or a Can of Sunshine from Florida to sell me? I'm in the market for both. ;-)

In reply to an earlier post on Mar 20, 2012 6:51:40 AM PDT
S. Prewitt says:
Do you think Angie_the Buckeye fabricated her experience with her KK?

Posted on Mar 20, 2012 7:01:59 AM PDT
Last edited by the author on Mar 20, 2012 7:02:35 AM PDT
CBRetriever says:
I just went to do an experiment (willing to sacrifice myself and my kindle content in the name of science), hit the deregister on my KK2i and the following message comes up:

"Deregister Your Kindle

Your kindle needs to be registered with an Amazon.com account to use many of its featuers. You can register later using any Amazon.com account;

If you deregister, your content will remain on your kindle and can still be read."

Then I deregistered. It took a while. Looked at my menu and the books are still there. Archived items equal to zero. Reregistered again, books were still there. Did a sync and and panicked for a moment because the baen books weren't there - did a reboot and all my books were still there and it was like I didn't do anything to it..

In reply to an earlier post on Mar 20, 2012 7:03:07 AM PDT
Threw yourself on that grenade, didn't you? :)

Posted on Mar 20, 2012 7:10:25 AM PDT
CBRetriever says:
it's not like I don't have a backup kindle at home ;)

and this one's wonky and on its last legs anyway - plus there are only 80 books on it as I keep mine in my archives

and I was curious as I've seen two people lately saying that they'd had their books wiped out by deregistering (of course they didn't read your name and reply either)

Posted on Mar 20, 2012 8:09:57 AM PDT
My kk must be very special then as I just did a de/reregister and all my books show as archived. My re-added collections all show (0) books. (I was going to do this again anyway, as mentioned earlier. Just motivated to do it now.)

Not sure why mine is different. Only know that it is. Another unsolved kindle mystery to add to my list.

Posted on Mar 20, 2012 8:15:33 AM PDT
CBRetriever says:
I did do a reboot which fixed it all, even my non-amazon books were there, but it took rebooting and syncing

Posted on Mar 20, 2012 9:24:54 AM PDT
loriltx says:
Tangie: CS has been known to give incorrect information on numerous occasions. I have had a Kindle since they came out in 2007. I have deregistered and reregistered our K1 and our K2 on numerous occasions and have never had this happen. A friend who has a K3 does it all the time and has never had this happen to her either. Like others, I would think if this was the norm, you would have parents who deregister kids' kindles all the time to keep the kids from purchasing from it posting about such a substantial change.

That said, I am not going to test my K2 because I only keep unread books on my Kindle and don't want the hassle of figuring out which ones need to be downloaded should what happened to you occur, but I believe I will test it out on my husband's K1. He keeps a lot less books on the device itself than I do.

Posted on Mar 20, 2012 9:46:48 AM PDT
Last edited by the author on Mar 20, 2012 9:47:18 AM PDT
L. LEVERTON says:
I have had to deregister and reregister my keyboard several times, twice when my collections disappeared. I have never lost any content at all. Many families do this deregister dance to control their childrens content and to share among families. COntent is not lost, regardless what customer service believes, except on teh fire. Maybe they are so used to fire questions they got confused. I did it just last week to add some of my books to my nieces touch. SHe still had all her own account books.

Posted on Mar 20, 2012 10:47:17 AM PDT
CBRetriever says:
but did y'all see this message when you went to deregister (you can do this on your kindle and then cancel w/o any risk)?

"Deregister Your Kindle

Your kindle needs to be registered with an http://Amazon.com account to use many of its featuers. You can register later using any http://Amazon.com account;

If you deregister, your content will remain on your kindle and can still be read."
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Discussion in:  Kindle forum
Participants:  18
Total posts:  32
Initial post:  Mar 20, 2012
Latest post:  Dec 1, 2013

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