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Wifi problems

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Showing 1-4 of 4 posts in this discussion
Initial post: May 8, 2014 5:43:17 PM PDT
Ivy L Carmel says:
The wifi on my kindle will stop working. I will be able to use my wifi for like 24 hours, then it will show it's connected with the little x and I cannot use the web or any apps that require internet. The only way to fix it is to restart my router and I will be able to connect for 24 hours and it drops again.

Posted on May 8, 2014 6:08:23 PM PDT
The Artist says:
Which Kindle?

You need to turn Wi-Fi off when you're not using it. It doesn't automatically turn off.

In reply to an earlier post on May 8, 2014 6:43:53 PM PDT
Ivy L Carmel says:
Kindle fire first generation

Posted on May 8, 2014 6:54:35 PM PDT
The Artist says:
Are you turning off Wi-Fi when you're not using it (Airplane Mode ON)?

Have you tried to reboot your Kindle rather than the router. To reboot the Kindle, hold the power button for 30 seconds (time it and ignore anything on the screen), release the button, then wait for the Fire to turn off. Turn it back on again.

If you are turning off wi-fi, and you have rebooted the Kindle, contact Kindle customer service via the blue Help link at the top of this page, then the yellow Contact Us button on the right side of that page.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  4
Initial post:  May 8, 2014
Latest post:  May 8, 2014

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