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Customer Discussions > Nikon forum

D90 Shutter Freeze


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Showing 1-25 of 50 posts in this discussion
Initial post: Jan 1, 2009 8:05:02 PM PST
Gacster says:
I and one of my friends have experienced the same trouble. I will turn on the camera in most any mode and the trigger will not fire/take the picture. The LCD will be flashing and by turning the camera off and on again won't always correct it. It has also happened during a photo shoot. I will pause and then try to take the same shot and the trigger will depress but not fire. LCD will be blinking.
Am I doing something wrong. It can be very frustration. I am getting second thoughts with the video and its in ability to auto focus. A lot of money over the D60.

In reply to an earlier post on Jan 1, 2009 8:16:04 PM PST
I have had a similar problem and unfortunately experienced delays on pictures I really wanted to take. The climate was cold when it happened to me, so I thought maybe the temp had something to do with it. My problem was, there were a couple of times when I first turned the camera on, the f/ didn't show up when I first turn it on, or my matrix metering mode icon would mysteriously turn into spot meter. I found that by waiting ten seconds the matrix metering icon would return, and also if I zoomed in on something and focused, the f/ would appear. Minor issues I guess, and I love the camera over all but those little things can still be annoying when I am anxious to get on with the shot.

In reply to an earlier post on Jan 2, 2009 7:34:17 PM PST
Last edited by the author on Nov 20, 2009 2:17:45 PM PST
N. Collins says:
I've had this problem with the flashing "f/" and the flashing lightning bolt on the LCD display, and the inability to take a picture. It happened a few times, all of which were in indoor, low-light situations. I fiddled with the controls until the problem went away. I can't really correlate anything I did to fixing the problem, though.

update:
It happened in indoor, low-light situations because that's when I use my 50mm lens. That lens has now had the problem in many lighting situations, and in both manual and automatic focus modes. I can fix it every time by removing the lens and rubbing the metal contacts that electrically connect the lens to the D90 body. I imagine I'm cleaning the contacts (and hopefully not loading them with static electricity).

In reply to an earlier post on Jan 2, 2009 9:22:33 PM PST
James Coker says:
I've had the same problem with my D90. Found if you push the lens release button then twist the lens a bit, as if to remove it, then twist again to secure the lens, the shutter will work again. It's a bug in an outherwise outstanding camera.

In reply to an earlier post on Jan 2, 2009 9:58:40 PM PST
Gacster says:
If that is the case, I do believe it is a recall problem. I shot Nikon this same post and am waiting for their reply. I don't believe it is a lighting issue because it happened in multi contrast areas with ample light. Regardless, to much to pay for a frustrating glitch. i hope the TECH guys throw out their thoughts.

In reply to an earlier post on Jan 5, 2009 9:51:35 AM PST
W. Hammond says:
I just purchased a D90 yesterday, so I'm certainly no expert, but in reading the manual (yes, I'm a geek) I know there are certain modes where the shutter won't fire if it can't get a good focus lock. This would most likely happen in low-light situations. Also, the flashing lightning bolt means you will need to manually lift the flash or your picture will likely be underexposed. As you probably know, the flash will not automatically pop-up in P, A, S, or M modes. I may be oversimplifying this because I obviously haven't had the camera long enought to experience the problem.

In reply to an earlier post on Jan 6, 2009 4:02:11 AM PST
K. Carson says:
I don't know if this is helpful and I may be reading into your problem, but there is a well-documented problem with false low battery indications on several Nikon models, in particular, the D300. What happens is that at random, the camera will display a low battery condition and you either have to switch batteries or turn the camera off and back on to clear the error. There have been numerous explanations as battery connection issues and so forth. One very easy thing to check is to make sure the lens mount on the camera body and the lens itself is clean - no dirt or smudges. There were quite a few folks who were able to clear up the problem simply by cleaning these areas. I had this very problem and wiping both with a lint-free cloth cleared it up completely. Again, I don't know if your symptoms are related, but it's one thing to try and eliminate as a possible cause.

In reply to an earlier post on Jan 6, 2009 5:33:58 PM PST
Gacster says:
Let us know if it happens.. Thanks for the advise. I am leaning towards lighting issues as well.

In reply to an earlier post on Jan 24, 2009 8:43:14 PM PST
Jason says:
It may be that the camera cant focus for whatever reason. If the camera set to auto focus and it cant be sure that is has a good focus, it will not let you shoot, you can turn it to manual focus to overcome this if that is the problem.

In reply to an earlier post on Jan 24, 2009 8:44:45 PM PST
Jason says:
the flashing lightning bolt could have something to do with that with the flash, IE: you were trying to shoot over the max sync speed of the camera, it could have also been as i said, you were in auto focus mode and the camera couldn't focus. (too close or not enough light)

In reply to an earlier post on Jan 25, 2009 1:15:51 AM PST
Maybe you have slow memory card inside. I used D80 before and had no such issues with it. Now I have D90 and it often stops firing when I try to take several photos in a row. Images take more space on the card than before, so camera needs more time to write on it. I tried the same card with 21 MP camera and it creates even more problems of the same kind. Eventually you may try some fast pro card like sundisk extreme.

In reply to an earlier post on Jan 26, 2009 7:34:23 PM PST
CURLY says:
Thanks for all the help I call Nikon tech support and told then all the problems I was having and they came to the conclusion they the lens was probaly bad and to send it in so there technician can check it out. I found out the f-- only happen with the 18 -105mm VR lens when I used the 70-300mm VR lens no problem. Now I am having a problem with a new Nikon power battery grip it works with the six AA batteries adapter but will not work with the Nikon EN-EL3e in the grip. going to send in back for a replacement.
curly45
Kansas City,Mo.

In reply to an earlier post on Feb 1, 2009 1:06:19 PM PST
People have been calling this the f-- problem. I was very disturbed when it happened a few times when I first got my D90. I read where some people thought it was faulty contacts on the lens, so I took a cotton swab with some alcohol and cleaned the contacts in the camera body and I cleaned and worked the little contacts on the lens vigorously. The problem has not returned!

Posted on Feb 5, 2009 12:39:57 PM PST
A. Dasgupta says:
I have the same problem. Called Nikon Service and they asked me to ship it to them. Anybody has any experience regarding this?

In reply to an earlier post on Feb 5, 2009 12:43:00 PM PST
Old Bob says:
Got my D90 in December. Experienced all of the above problems during an outdoor shoot at Big Sur. Problem disappeared when went to manual focus. Took it to my local Nikon dealer. He pulled the lense, cleaned the contacts and the problem has not reoccurred.

In reply to an earlier post on Feb 5, 2009 7:34:00 PM PST
J. Parkes says:
My D90 is memory card sensitive. It took me a while to figure this out. Buying a good brand and not getting the largest capacity seems to have solved the problem for me.

In reply to an earlier post on Feb 5, 2009 7:48:38 PM PST
J. Parkes says:
I have similar issues while using my Nikon 50mm lens, I have found that I often hit the lock release on the inner ring on the lens itself causing all kinds of bells and whistle to blow. I don't have the same issues with my other lenses, and it only happens when I use the 50mm. Seems I have fat fingers, and on a small body camera it's a problem. Also noticed that on the D90(poor or no weather seals) fogging is an issue that is common for me, especially internal AF sensors, which may be the answer to many problems with focusing/slow focus/shutter not firing. doesn't seem to happen on warm low humidity days, but plagues me on cold days.
I love the D90's abilities, but may have to get the D300 for it's weather seals and investigate the quality of my lenses for internal fogging.

In reply to an earlier post on Feb 6, 2009 9:22:36 AM PST
CURLY says:
I had the same problem exchange my D90 for a new one again, one more try. The new one works great no problems. I didn't want to send it to Nikon for repair when it was less than three weeks old for me. These problems shouldn't happen on new products like Nikon.

Posted on Feb 13, 2009 1:24:12 PM PST
I got the f....problem when I first used the 18-105 lens..fortuantely after serveral hundred shots..and reseating the lens several times the problem went away. I am hoping it never returns! Great camera..and like any computer..sometimes if you just reset it..things will fix themselves.

In reply to an earlier post on Feb 14, 2009 11:12:20 AM PST
Last edited by the author on Feb 14, 2009 11:21:59 AM PST
EdM says:
Gacster - With some of Nikon's least expensive zoom lenses [you didn't say what lens you were using] like the 18-55, the AF-S focus motor is an inexpensive one, not like regular AF-S lens motors. The lens elements can get misaligned, sometimes from wear [or being dropped], thus jamming the lens. When you are in the normal "S" single shot mode, being out of focus will normally prevent the shutter from going off, and thus no photo. This problem thus can result from mechanical wear. You would not normally like to shoot out of focus photos.

There is another possible problem, the so-called DBS or dead battery syndrome. This is not frequent, but when it happens, it relates to the electronics of the camera in combination with the battery which is not new, but also not worn out. Nikon has been providing firmware updates to fix or improve this problem, so if there is a firmware update available, you should install it yourself or get someone to help you with it.

Beyond that, there may be the occasional lens that doesn't quite seat properly when you attach it to the camera, or inadvertently comes loose later. When this happens, often with an error notice in the camera's LCD, I just turn off the camera, take off and reinstall the camera, making sure the aperture ring [except for G type lenses, which lack one] "lock" is seated and locked in the smallest aperture position, like f22, f16, f 32, etc.

If the battery actually becomes discharged, the camera will also stop working properly or at all, but this is fixed just by installing your spare battery and recharging them later when possible.

Sometimes, in low light situations, the lens is operating properly, but it cannot achieve correct focus. Sometimes, you can focus by hand, after which the lens will regain its ability to autofocus. Other times, it may be that the light is too low, or the subject is moving, or the effective aperture is too small. [Too small is anything smaller ( a bigger number) than f5.6, and sometimes even with f5.6 if there is not a focus point with enough contrast for the autofocus to work properly].

One other thing, if you are trying to shoot video, or still photos using the LV - Live View - for focusing, this is notoriously well known to be much slower than the normal focusing action, perhaps up to 5 seconds or more to focus properly. So, note for the future if using LV focusing. It is normally used only for macro and other similar shots without movement and with a tripod, for pin-point focusing accuracy.

Posted on Apr 14, 2009 12:06:21 AM PDT
Z. Cheng says:
Hope you already solve the problem. I had this problem with my D200 years ago. I soon found out the problem myself. I was using 6 low power AA batteries in my battery grip with the D200. If you use low power AA batteries in the battery grip, the camera may not have enough power to shoot an image. Even if it does, it will take a long time to recover from the last shot before it can shoot again, and that lighting flashing sign will come up and tell you that power is low. After I use either the En-EL3E or AA batteries with at 2000 mAh capacity, the problem never come up again.

In reply to an earlier post on Apr 14, 2009 7:17:48 AM PDT
I had this problem immediately after I purchased the D90. Finally gave up with all the turning off/turning back on, taking the lens on and off, etc. and sent it back to Nikon. My experience with Nikon for warranty work was not good. I documented every phone call, email, etc. and the customer service was poor. Finally got mine back (after 3 weeks and about $35.00 in shipping and insurance costs) and hope it is repaired. My 4th Nikon and never a problem until now. I think they should have recalled the product (internet searches reveal that this problem occurs quite often) or AT LEAST reimbursed by shipping costs. Good Luck with yours.

Posted on Nov 5, 2009 3:11:25 PM PST
Thanks for all the info. I was having the problem w/ the freeze. My battery was low but no F--. Changed the battery then had the F--. I hit the button on the lower right of the front of the camera near the lens and I was good to go.

In reply to an earlier post on Nov 5, 2009 4:19:44 PM PST
James Coker says:
Thank you for the information. The problem seems to have abated over time. JC

Posted on Nov 20, 2009 1:00:55 PM PST
Khurram says:
I've had this problem with my D90 when it has not acheived focus (automatically) or when I'm too close to the subject (lens limitations). For such situations I simply switch to manual focus. IMHO this issue to me seems more like a technical limitation than an actual issue.
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Discussion in:  Nikon forum
Participants:  36
Total posts:  50
Initial post:  Jan 1, 2009
Latest post:  Sep 2, 2013

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