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Smarmy photo dealers

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Initial post: May 31, 2012 9:23:38 PM PDT
Phil Smith says:
I'm a professional photographer and am frequently in need of new photo equipment. I've purchased gear from Amazon direct and had no problems over the years. But I'm curious why a historically honest company like Amazon would encourage customers, who expect professional customer relations, to deal with questionable photo dealers who consistently receive bottom-of-the-barrel ratings. Take a look on your browser on how customers rate Ace Photo. My advice to anyone looking for photo equipment to look first at how the store rates with customers via the web. I need a pricey Hasselblad lens and Ace advertized having one left. But after reading all the customer reviews of the shop's slip-shod business ethic, I will purchase the lens at another store. Phil

Posted on May 31, 2012 11:10:36 PM PDT
Les Schmader says:
You've gotta be kiddin' me. That place is like the real deal. They are old school and take no BS. No "buy it, try it, send it back" garbage and they tell you that right up front.

Classes, photo shoots in the Shenandoah Valley, it just gets better and better. Like
Adorama South. And they give you directions right to their doorstep.

Why do you have to knock a business you know nothing about?

Posted on Jun 1, 2012 2:07:58 AM PDT
I've bought a lot of stuff from Ace through Amazon, no problems.

If you do have a problem with any vendor and bought it through Amazon, the A-Z guarantee will cover it, and Amazon doesn't put up with any BS.

Posted on Jun 1, 2012 6:53:52 AM PDT
I think that the acephotodigital on amazon is not the same place Les is thinking of. There is an ace photo in ashburn VA that is a great brick and mortar camera store. I drive past it every day, and everything I don't order on line, I get there. I wouldn't look for a camera bag or an "I don't know what you call it, but I need something to do this...." type item anywhere else. The guys who work there know their stuff, and they have everything, if they can figure out where it's stored. If you are in the general DC area, nothing else comes close, it's worth the effort to find them. They are hidden away in an office/warehouse park and are easy to miss.

Acephotodigital looks less camera specific, and shows some new york contact info, and may be just another name for the traditional now york on-line camera sales rip off artists.
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This discussion

Discussion in:  Photography forum
Participants:  4
Total posts:  4
Initial post:  May 31, 2012
Latest post:  Jun 1, 2012

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