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Customer Discussions > Textbook Buyback forum

Add tracking to your package before sending to Amazon!


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Showing 1-12 of 12 posts in this discussion
Initial post: Mar 17, 2010 8:22:33 AM PDT
ILuvAmazon says:
For those of you that want to take advantage of this great program, please note that the shipping labels provided by Amazon do no contain any kind of tracking ability. I highly recommend adding tracking to the package before you send it as a package that I sent in became "lost" and I had no way to prove that I had sent it. Luckily an Amazon representative was very nice and said that for a "one time exception" they would credit my account the full amount that I had received as an estimate. But if I ever have anything to trade-in in the future, I can guarantee you that I will add tracking to the package, just in case it becomes "lost" again.

In reply to an earlier post on Mar 17, 2010 12:56:12 PM PDT
Last edited by the author on Mar 17, 2010 12:56:30 PM PDT
WriterGal says:
Thanks for the advice!

In reply to an earlier post on Mar 24, 2010 11:34:42 AM PDT
sandi beach says:
I tried to "add tracking" a couple of years ago and my PO said that if I used Amazon's label it prevented using tracking! So, maybe they changed their rules for returning an order. I sent one package back (wrong order) and it was never received (lost) so, that is why I thought "tracking" was essential.

I did write to Amazon and I told them that without tracking and with a big Amazon labeled on the box--it was ripe for theft without tracking. Happy to hear that it's allowed now.

Posted on Mar 29, 2010 10:54:39 AM PDT
Good cheap way to send books is USPS Media Mail with Delivery Confirmation. Pretty cheap, and they did allow me to do this with an Amazon label.

Posted on Apr 2, 2010 7:00:39 AM PDT
How do you do this?

In reply to an earlier post on Apr 5, 2010 5:17:00 AM PDT
I too was told by Post Office that I couldn't add tracking to Amazon return label.
Cheryl

Posted on Apr 6, 2010 1:50:27 PM PDT
I was told that Delivery Conf was ok (the green form), but not Sig conf. Who knows though; the PO could change their mind and policy at any time. If your PO says no, your only other options are to send UPS or Fedex (which track all packages)...

Posted on Apr 13, 2010 9:28:00 PM PDT
The USPS shipping label I just printed out from Amazon has a tracking number.

Posted on Apr 22, 2010 2:49:27 AM PDT
daliamaia says:
I am not sure I will by books from amazon.com anymore. I live in Brazil and I have been buying from amazon for the last 10 years or so. The problem is my orders began to take so much longer to get here that I am allways left with a bad feeling that I will never get the books I ordered. Of course, mail fees are extremely high, shipping over seas. Now I wonder if the only safe way to order is to ask for a traking number for my order. But I mut say that in all these ears buying from amazon, only ONE BOOK never got here. It was about paper piecing angels, I bougth it used from another store associated with amazon, and I was fully refunded. The problem is I did not find a way inform amazon that my order was two months late. It seems there is not a form that we can use to report things when they go wrong if you buy from directly from http://amazon.com. daliamaia@oi.com.br

In reply to an earlier post on Apr 22, 2010 5:14:44 AM PDT
sandi beach says:
Rejane,
There is a way to contact Amazon by email*. I use it all the time and I have to say, Amazon's customer service department is THE BEST in the country, IMO. They must hire intelligent people because things never get tangled-up and are always resolved amicably and most times, to my benefit. I cannot say that 100% goes right with their Marketplace sellers but most of the time, they seem to follow through as well. Amazon does back them up by refunding buyers when and if orders go wrong.

Here is how you find the Amazon email:*
1)Scroll down to the bottom of Amazon's page.
2)Look for the word "Help"
3)Click it and you will be taken to the page that has all the "help" you need.
4)Look at the right hand side of the page. There is a yellow "Contact Us" button.
5)You can click "Contact Us" and email them.

Posted on Apr 28, 2010 10:53:53 AM PDT
Avid Reader says:
For textbook trade-ins, Amazon gives you the option to use a UPS label instead of USPS. I recommend using the UPS label because it comes with tracking automatically and a guaranteed delivery. Also, UPS Ground is almost always faster than USPS Media Mail by several days. Since you don't have to pay for shipping for trade-ins anyways, this is your best way to go.

In reply to an earlier post on Apr 28, 2010 1:04:53 PM PDT
THE BEST in what country? How many countries on your planet you homo sapien you?
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Discussion in:  Textbook Buyback forum
Participants:  10
Total posts:  12
Initial post:  Mar 17, 2010
Latest post:  Apr 28, 2010

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