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Buying Used Books that include CD's


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Showing 1-4 of 4 posts in this discussion
Initial post: Jan 4, 2012 7:58:44 AM PST
V. Jones says:
When you buy a used book that is suppose to have a CD with it, do you get the CD?

In reply to an earlier post on Jan 4, 2012 9:00:36 AM PST
Noelle says:
I don't work for Amazon, but based on their "criteria" for accepting used materials, if the CD came with the book when it was new, it is supposed to be included with it in order for Amazon to accept it as a trade-in....

Posted on Jan 5, 2012 5:50:53 AM PST
I did recently buy an out of print "used" book from an Amazon vendor. A lot of the vendors stated right up front that they didn't have the CD. The one I bought was the cheapest of the good condition books and it did not say one way or the other. The CD was still attached and actually still in its sealed pocket.

Posted on Jan 5, 2012 9:07:40 AM PST
Sellers posting items for sale in the Marketplace are supposed to disclose any flaws to the item that make it different than the new item sold on the main listing page. This would include any damage, as well as any missing CDs, codes, and so on. Of course some sellers, you can see from the forums, feel it should be assumed you're getting ONLY the book unless they say otherwise, or a buyer should have to specifically ask a seller beforehand (as if it's so hard to follow the rules as written). They don't care what the rules say, they'll only disclose if the CD is there, and not if it's missing, if they disclose at all. Too bad such a practice makes them responsible if the buyer gets upset.

So, in summary, according to the rules the used book should include the CD unless the description specifically says it is missing, at least when buying from the Amazon Marketplace.
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Discussion in:  Textbook Buyback forum
Participants:  4
Total posts:  4
Initial post:  Jan 4, 2012
Latest post:  Jan 5, 2012

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