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don't buy from internet845 berkeley, ca, u.s.a


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Showing 1-25 of 30 posts in this discussion
Initial post: Sep 28, 2011 2:23:42 PM PDT
Debbie Davis says:
This seller doesn't ship within Amazon guidelines. He blocks incoming email from amazon. He knows when the Colleges start and intentionally sends text books so they will be late and returned to him so he can charge 30% restocking fee and resell the books. Trust me, he did this to me and to many other customers. I don't believe his good feedback. If you look at his negative feedback it's all the same problem. AVOID THIS SELLER unless you don't mind just paying him $30 or more for aggravation and NO PRODUCT.

Posted on Oct 1, 2011 12:46:42 AM PDT
Sounds like a crook.

Posted on Oct 4, 2011 1:05:46 PM PDT
Ned Ned says:
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In reply to an earlier post on Oct 4, 2011 5:42:41 PM PDT
Debbie Davis says:
Yes, entirely true. Ordered 9/8 early am (same state) He didn't bother to mail until 9/14. Didn't arrive until 9/23. U.C.I started 9/22. The book was required on the first day of school. Boys moved on 9/18. I was going to drive the books down if they got here in time, but they did not. I asked for a refund, he replied as soon as he receives the books back. I sent them back. He received them on 9/26. I paid 161 plus change, he refunded me 130. This was his mistake, not mine. 2 weeks is more than enough time. I've order things from New York that got here before he even bothered to mail the items. He also blocks any incoming emails from amazon customers. Sorry, not my kind of customer service. He's a crook, plain and simple. If he wasn't and was truly honest I would have received a full refund. He sells hundreds of books a month, so obviously he didn't need to charge me $31 for returning the books. He's a crook, just like all the politicians and greedy corporations. Can't wait until Karma comes back to him. One day hopefully he will pay for taking advantage of people that have much less than him. People who are trying to help their children be better and more productive in this world. At least I know my family will be honest and not greedy thieves. like interent845 from Berkeley, CA
"

In reply to an earlier post on Oct 4, 2011 6:13:44 PM PDT
Debbie Davis says:
Oh I see Ned. It's your bookstore in Berkeley, CA that is on Yelp with lot's and lot's of bad feedback. Also all the bad feedback on here is basically for the same reason. Hmmm. Seriously. Obviously you make so much money you could care less about your customers.

Posted on Oct 4, 2011 6:17:50 PM PDT
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Posted on Oct 7, 2011 3:52:47 PM PDT
Thanks everyone I was going to order books from this guy and luckily i saw this post. i glad i didn't give this crook any of my money

In reply to an earlier post on Oct 7, 2011 4:07:49 PM PDT
Debbie Davis says:
Glad to help. I figured my bad fortune could at least save some people some money and some aggravation at the very least. Word of advise. I've bought many items from amazon and amazon sellers. This is really the only bad experience I've had. I do find however that when ordering from the individual sellers that the smaller sellers usually give the best customer service. Seems they have the time and actually care about their customers, unlike this guy from Berkeley. He sells so many books he could care less about customer service. Just sayin'

In reply to an earlier post on Oct 9, 2011 3:41:16 AM PDT
D. Klabin says:
Thank you, one and all, for this frank discussion of the dealer. Since I am physically disable and live in a wheelchair, I have no margin for error, on any day of the week.
Best regards to Debbie Davis and the rest of the disclosure team !!!
Signed:
D.M. Klabin
Boston, MA

Posted on Oct 13, 2011 7:27:26 PM PDT
TAB says:
This is unfortunate. I was curious about that seller and it seems it doesn't bode well for him.

I sense that at times karma is simply knowing you committed the act.

In reply to an earlier post on Oct 16, 2011 6:53:00 PM PDT
M. DAY says:
O.k. Ned,
Make your case. If it's not true offer up a defense.

Posted on Oct 21, 2011 7:46:16 PM PDT
A. Grider says:
I agree with Mitchell, he owes prospective customers an explanation at this point if he wants more online sales. Alternatively, if Ned can't ship books in a timely way and won't respond to customer questions, he should make that very clear in his Amazon listing.

Posted on Nov 4, 2011 9:06:06 AM PDT
Last edited by the author on Nov 4, 2011 9:07:59 AM PDT
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In reply to an earlier post on Nov 4, 2011 1:03:39 PM PDT
[Deleted by the author on Aug 7, 2012 6:24:41 AM PDT]

In reply to an earlier post on Nov 4, 2011 1:34:12 PM PDT
Debbie Davis says:
First of all I never blame a bookseller for the time it takes the POST OFFICE to deliver. I blame the seller when it takes a week or so to LEAVE HIS HANDS. Amazon has a policy that sellers are supposed ship the order within 2 business days. He did NOT. Also, since the USPS is open on Saturday some of us would consider that a business day because yes, you are able to ship. Also, ordering a book on the morning of the 8th, from the same state that you reside in is not considered last minute when class doesn't start until the 22nd. As I said before. I've ordered things from New York that got here in less time. This is purely neglect on the sellers part. Had he mailed the book the day or even the next day or even that Saturday, I would have received the book in time. He didn't mail until the following Wednesday. When you handle Textbooks that's inexcusable.

In reply to an earlier post on Nov 8, 2011 12:31:04 PM PST
Yeah we'll hate you for being right....the next time that you are. But you aren't this time "Ned"!

Posted on Nov 9, 2011 12:15:14 AM PST
This seller sounds like a total douche. I won't be buying from him, I need my text books on time.

Posted on Nov 9, 2011 5:17:53 PM PST
Last edited by the author on Nov 9, 2011 5:24:13 PM PST
I actually teach this course, and I am a neutral party, but this information is located on the seller page for shipping instructions:

From the Amazon seller guidelines:

"Sellers are expected to ship all orders within two business days of the date the order notification is made available by Amazon. When you offer a certain shipping option, you can deliver your order using any carrier and method, as long as the buyer receives their package within the expected timeframe for the shipping service they selected.
All sellers are required to offer standard shipping; sellers may also elect to include priority expedited shipping.
* Domestic Standard
For sellers shipping within the U.S., the buyer should receive the order within 4-14 business days from the shipment date (up to 21 business days in some cases). For sellers shipping to the U.S. from international locations, the buyer should receive the order within 7-32 business days from the shipment date.
* Domestic Expedited
The buyer should receive the order within 2-6 business days after shipment.
Premium expedited shipping and international shipping may also be offered for Books, Music, Video and DVD products.
* Two Day Domestic
The buyer should receive the order within 48 hours after shipment.
* One Day Domestic
The buyer should receive the order within 24 hours after shipment.
* Standard International
The buyer should receive the order within 3-6 weeks after shipment, although it may take up to 8-12 weeks depending on customs delays
* Expedited International
The buyer should receive the order within 3-7 business days after shipment, although it may take longer depending on customs delays.

Not sure if this helps or not. Did you pay for expedited shipping to ensure you received the book on time? This book is also downloadable to Kindle. Could you have used the e-book as an option for the course?

Posted on Nov 9, 2011 8:10:02 PM PST
M. Legresley says:
Ned Ned, that's it? "Except that none of this is true..." That's your rebuttal?? Wow, you have this innate ability to create a compelling argument. I can see how easily you were able to sway everyone to your side on this matter. Unfortunately, I have to side with the customer on this one. Better luck next time...

If I can make a suggestion, please read "Customers For Life" when you have a moment or two. You might learn something and quite possibly become successful...or not.

Posted on Nov 9, 2011 8:14:24 PM PST
M. Legresley says:
Ned Ned, that's it? "Except that none of this is true..." That's your rebuttal?? Wow, you have this innate ability to create a compelling argument. I can see how easily you were able to sway everyone to your side on this matter. Unfortunately, I have to side with the customer on this one. Better luck next time...

If I can make a suggestion, please read "Customers For Life" when you have a moment or two. You might learn something and quite possibly become successful...or not.

Posted on Nov 9, 2011 8:27:17 PM PST
Debbie Davis says:
Okay, first off....uh...Angela Kornegay... okaN... I never mentioned the books I ordered so how do you know if they are available as an ebook? I never saw that option. Second...to quote your "amazon seller guidelines" : ""Sellers are expected to ship all orders within two business days of the date the order notification is made available by Amazon." That's exactly my point! The seller DID NOT ship within Amazons guidelines! The 8th to the 14th is NOT 2 business days even if you add in the weekend. And.."* Domestic Standard
For sellers shipping within the U.S., the buyer should receive the order within 4-14 business days from the shipment date (up to 21 business days in some cases)." Okay ordered on the 8th received on the 23rd...15 days. Okay if from another state or something but this guy is literally 5 hours away from me... SO... Yeah, to wait a week and then ship because we are so close obviously didn't work for him since it took 15 day AFTER he mailed it to get to me. So 15 + 6 days (not counting the day I ordered, which by the way was VERY early in the morning) is 21 day from Berkeley California, to Southern California. Seriously? Not okay. I'm guessing if you live in New York it would take a month or more to get your order! Just sayin' Facts are facts.

In reply to an earlier post on Nov 21, 2011 1:00:26 PM PST
I am a college professor and I give my students names of assigned books early so they can order used books on-line. Bookstore prices are ridiculous and many of my students cannot afford to pay their prices.
Used book services are a valuable resource and when there are sellers who are cheating cutomers, it should be revealed. Don't condemn all used book sellers because of a few bad ones.

In reply to an earlier post on Nov 21, 2011 2:03:22 PM PST
Debbie Davis says:
Like I said, I order from amazon sellers all the time. This is the only time I have ever had a problem with a seller. The others have always been very professional and very fast at shipping.

In reply to an earlier post on Nov 22, 2011 2:19:39 PM PST
You can buy directly from the publisher - Hawthorne Educational Services, Inc. www.hawthorne-ed.com. PRIM-3 #00670 - $46.00 free shipping and no tax :)

In reply to an earlier post on Nov 25, 2011 1:30:28 PM PST
Alexa, Amazon has very clear rules about haw quickly marketplace sellers must ship books, and it's only a couple of days. There is no reason amazon should take a customers money and then hand it to some seller that can be bothered to follow amazon's rules. The buyer should demand a full refund and if the buyer doesn't get it she should dispute the charge with her credit card. Because if this seller (and amazon) get their money then they are simply being encouraged to do this to someone else. Warning other customers isn't good enough.

Seller sell books to make money, if you let them make money by lying to you (which is fraud) about when then are going to ship it then you are an enabler. The good thing is that you don't have to be. You paid to have a book shipped on Monday that wasn't shipped until two days after that.

Even if the book arrived on time that would be breach of contract, and fraud. I'm not a lawyer and this isn't legal advice.

The seller was required to ship by Monday if you ordered Thursday and they didn't so you deserve your money back (though if you sent the package back you might now lack proof of that fact unless you have tracking information).

That said, it doesn't sound like you ordered the book 14 business days before you needed it (that's almost three full weeks) so you were playing with fire and shouldn't have been confident of getting the book on time. And that was poor planning on your part but does not excuse the seller from their obligation to get it out the door.

I find this discussion on a whole to be rather creepy, because people are mentioning specific publishers even though the buyer did not mention which book she was purchasing, which if that happened to me would freak me out (recall that the seller has your address and isn't that far away). So despite how harsh I was about saying that you are an enabler if you let amazon and the marketplace seller get away with this, obviously take your own safety into account,
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Discussion in:  Textbook forum
Participants:  22
Total posts:  30
Initial post:  Sep 28, 2011
Latest post:  Sep 19, 2012

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