I have sold 2 textbooks on Amazon. Unfortunately, USPS had an issue shipping one of the books. I have been working with them in an attempt to locate the book. In the meantime, the buyer filed an A to Z Claim, or whatever Amazon calls it. I responded to claim, but I don't think Amazon even read what I wrote, they just gave the buyer her money back, and they have never answered my questions concerning what my recourse is if the buyer does receive the book, and won't either send it back to me or pay me for it. I GUESS AMAZON THINKS IT IS OK FOR ME TO BE OUT THE BOOK AND PAYMENT. This is totally wrong that they are so unwilling to answer questions.
TO MAKE MATTERS WORSE, BECAUSE I HAD A COMPLAINT FILED, THEY WON'T PAY ME FOR EITHER BOOK I HAVE SOLD!!! The second book I sold had nothing to do with the book that was lost in the mail. Different buyer, etc...YET AMAZON IS HOLDING THAT PAYMENT!!!!!!!! Just when I thought things couldn't get worse. I guess they just want to add to the list of my complaints to the Better Business Bureau.
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