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Hebron, Kentucky??

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Showing 1-25 of 54 posts in this discussion
Initial post: Jul 26, 2013 4:48:38 PM PDT
Last edited by the author on Jul 26, 2013 4:51:55 PM PDT
Hebron, Kentucky is a community in far northern Kentucky. I'm pretty sure it is the local telephone exchange for the Cincinnati/Northern Kentucky International Airport (CVG), the same way that Grapevine, Texas is the telephone exchange for DFW.

It baffles me that so many of my package routings involve Hebron, Kentucky, usually the first named town that indicates my Amazon order entered the mail stream or whatever carrier system is being used. Most of my packages come from the east and south, so having them originate in Kentucky is not unusual, but Lexington (where my packages are returnable to, if not necessarily the pertinent Amazon warehouse) is 85 miles from Hebron.

I suspect that many of the benighted FedEx Smart Post packages are airlifted from Hebron to Milwaukee as it doesn't take long for them to go from one station to another, and if they went by ground it would be impossible to avoid Chicago or at least our surrounding county, Cook County, Illinois. (Instead, my FedEx Smart Post packages almost always are put in the mail at New Berlin, Wisconsin, a suburb of Milwaukee with a UPS facility, whereupon they zigzag down to me on the way to Chicago, Illinois.)

But now I'm seeing Hebron as the point of demarcation for "pure" USPS mailings, too. Again, Lexington is 85 mi. from CVG (Hebron, KY). Maybe it doesn't need to make sense. Maybe it isn't supposed to make sense to me; I'm just a customer.

Who knows or might be able to logically speculate why Hebron, Kentucky has become so paramount in Amazon packages that come to me in Chicago?

In reply to an earlier post on Jul 26, 2013 4:54:30 PM PDT
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Posted on Jul 26, 2013 4:57:09 PM PDT
Last edited by the author on Jul 26, 2013 5:16:30 PM PDT
Well....under the old long-form Profile it was easy to learn that. On other blogs where I don't want to reveal my real name I am almost always "al-in-chgo." So it may be dumb, but no dumber than the level of secrecy I've been observing for about 12 years.

In reply to an earlier post on Jul 28, 2013 1:18:36 PM PDT
Four Amazon Regional Fulfillment Centers are located in Hebron, Kentucky.

Posted on Jul 28, 2013 1:21:34 PM PDT
Heavy duty! Thanks for the info.

Posted on Jul 28, 2013 3:38:59 PM PDT
Last edited by the author on Jul 28, 2013 3:39:22 PM PDT
Martin Zook says:
Who knows or might be able to logically speculate why Hebron, Kentucky has become so paramount in Amazon packages that come to me in Chicago?

Because it's closer to you than Hebron, Israel?

Posted on Jul 28, 2013 4:09:26 PM PDT
And speaking of which, don'tja just love it when Amazon tracking shows that an item departed "US"?

Posted on Jul 29, 2013 1:53:36 PM PDT
digsblues says:
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Posted on Jul 29, 2013 2:02:24 PM PDT
I live close and 90% of my stuff originates in Indiania.

Posted on Jul 29, 2013 3:49:25 PM PDT
A few years ago most of my Amazon (regular Amazon) merch. came out of Lexington, KY or a site in Indiana. Lately, I think that a lot of the stuff originates in Hebron, KY, definitely a strategic location as it abuts Cincinnati and is the mailing address for the Northern KY/Cincy airport. At least, that's where stuff tracks onto the USPS and FedEx 'Smart' Post both and I understand there are Amazon fulfillment centers right there (thank you Anna). The packages are return-addressed Lexington--but of course that could just be the return-of-package address, literally, not the origin city.

From what I'm hearing, Amazon is likely to keep building fulfillment centers closer to population centers. If we are going to have to pay our own state's sales tax regardless, it makes sense to have the warehouses fairly close.

In reply to an earlier post on Jul 29, 2013 3:59:35 PM PDT
Steve M. says:
The order I just got today came from Hebron, Kentucky, and I live far from you. :)

Posted on Jul 29, 2013 4:32:22 PM PDT
But Steve, SOME place in the USA has to serve as the launch pad for the Hubble telescope! ;)

In reply to an earlier post on Jul 29, 2013 4:51:46 PM PDT
Steve M. says:
TRUE! :)

Posted on Aug 3, 2013 9:34:41 PM PDT
Paul Allaer says:
the distribution center in No. KY, just miles away from the CVG airport (and downtown Cincinnati) is HUGE. I drove by it the other day (on my way to a client close by). I was amazed how big it was. (I work in downtown Cincinnati)

Posted on Aug 4, 2013 3:32:10 AM PDT
I have my (ex's) family that lives in Berea and Lexington, KY - and I am quite familiar with Hebron, KY, but very annoyed why Amazon would impose one so afar off from all the HUB Centers. But as far as all my Amazon items; they come from everywhere not just KY; From where I am at; they come from all over USA literally, but majority of them from my own State. Ir is ironic, because my family's lineage (including Counties) hails from KY - at the same given time I don't get the awesome service from KY like I do with other States.

To me, personally, those coming from Commonwealth State (yes, KY is a commonwealth State as well as VA and some others); their services aren't as great as those that are non-commonwealth State. I get poorly packed (if packed) boxes or tiny items shipped in mega over-size boxes with just a piece of brown paper for "support" or maybe 2 or 3 airbags? Or the wrong type of box used that is for light weight items; by the time it reaches to my home here from KY, it's about to collapse, had been punctured, ripped, and goodness gracious - did they leave them out there on the pasture where the horses galloped over them before shipping them? Twice in the past; no joke here - Amazon got frustrated themselves; this one freakin; friggin' order - from Hebron, kept going around circles "almost comical in a way like the movie --> Every Which Way But Loose / Any Which Way You Can (Two-Movie Collection) [Blu-ray]" (Self-explanatory by that title, no definition needed.)

Amazon had their fill and killed off Hebron and ordered it from NJ and had it shipped overnight as it was way past-overdue! What was so funny was; it was a Saturday Shipment - but I thought strange, pretty big box for a small item, but once I opened the box, filled with air bags and another box inside, Amazon, and once I opened it, it was gift wrapped ... I just about died laughing! I thought to myself, "Oh dear, this order must have belonged to someone else." So I got on with Live Chat and spoke with Rep who looked it up and along with other orders and apparently there was an order for a gift, but not for me there wasn't.... oh well... at least they are going to inform the other customer and thanked me for letting them know about it as well as glad to hear I finally received my item but if Hebron ever sent me the item to let them know.

Well eventually Hebron did send me the item; two weeks later - informed Amazon about it via Live Chat; had to be put on hold because it was already canceled out, but for some reason someone had put it back on tracking, there were no orders for it. It was not an expensive item; then I asked if someone here in my area ordered it recently? I made note of it that I've had people asking me about it, so I was wondering, and it turned out that there was an order put out but that customer already has it. I was informed what the person's first name was; immediately I knew who it was. I told the Rep, let me go over there to check to make sure they have it and get back with them. Guess what; it belonged to them and why it was sent to me and showing two orders still is a mystery ... but that was a little over a year or so ago. I told them I had to go back home to let Amazon know it was theirs and not mine and they should go on Live Chat as well but they never heard of it; so I showed them how from their computer and they never knew it was there all this time ... so while they were on there letting them know; I was back on letting them know likewise - they got the report and were glad that the order got through and thanked me for delivering it to the right person.

Hebron? *groans*

In reply to an earlier post on Aug 4, 2013 6:10:22 AM PDT
OMG- Figuring out the customer and delivering it?!

So far beyond an average customer would do

In reply to an earlier post on Aug 4, 2013 8:49:14 AM PDT
B.B. says:
hebron ky is where your package originates from. it is an amazon warehouse. Lexington ky - where you send the packages back to - has a returns center.

Posted on Aug 4, 2013 12:34:40 PM PDT
So I had thought, Brenda. Thanks for confirming that.
A few years ago a lot of my packages were return-addressed "Plainfield, IN." Funny thing is, there IS no "Plainfield IN." What (was) up with that?

In reply to an earlier post on Aug 4, 2013 1:02:39 PM PDT
Denise R. says:
Amazon has fulfillment centers in Plainfield, Indiana. And it does exist, it's actually kind of an old town, a bit west of Indianapolis.

cheers -

Posted on Aug 4, 2013 1:18:57 PM PDT
Last edited by the author on Aug 4, 2013 1:40:15 PM PDT
Not ALL my Amazon packages track with a shipping-dispatch point of Hebron, KY. Sometimes they come out of Pennsylvania and they track like any of my non-Amazon purchases from the Northeast--to me in Chicago by way of Ohio. Sometimes they come out of Phoenix and take a while, and because of the sketchy way tracking works these days (esp. with USPS), I don't know whether they hang around Sky Harbor Airport for five days and then fly, or just crawl their way at ground level across the continent. Sometimes they come out of Vegas or North Las Vegas and take even longer because they go to Southern California before they head East. A few years ago I had problems with Northern Nevada, the Reno area. The packages took forever and sometimes the books bore thumb-prints. That seems to have abated, though there was a period during which the Reno area postmaster's only suggestion for poor shipping was to pay extra for Priority Mail (a specific mode of improvement which is not, I think, available on Amazon purchases).

Shipping speed out of Northern Nevada to me is better now, although I receive very few shipments from N. Nevada through Amazon UNLESS it is a product serviced by a vendor which may or may not be working directly with Amazon (Alibris comes to mind). Apparently a lot of third-party folks set up their warehouses near Amazon, too. That does not seem terribly surprising: A whole long chapter in John McPhee's book UNCOMMON CHARACTERS from a couple of years ago details how so many suppliers wound up with warehouses in Lexington or Louisville because UPS has such a big presence there, so this convergence of suppliers and vendors and transportation hubs seems to be a fact of life. I don't ever recall my Amazon shipments originating in the Pacific Northwest, New England or Border South (though a lot of my used books come from those regions). Hebron predominates these days, with a lot of USPS and the lion's share of FedEx Smart Post carriers. I avoid ordering things from Florida because no matter what the circumstances, it always takes for-blanking-ever.

Posted on Aug 4, 2013 1:33:43 PM PDT
Denise, I stand corrected on the Plainfield, IN. Funny thing is, Plainfield IN is much closer to me (Chicago) than northern Kentucky, and I used to get the lion's share of my Ammy purchases out of there; now they ship from Hebron, KY. Maybe since I'm a miser (SuperSaver) Amazon is sophisticated enough to ship from further-away warehouses in addition to putting the actual get-the-package-out-the-door on low priority??

Not to stray too far OT but does anyone ever get Amazon orders delivered thru Ensenda? I occasionally do and they are very fast, almost like a courier service. Perhaps they only handle the Midwest.

Posted on Aug 5, 2013 4:03:47 PM PDT
C. Scanlon says:
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In reply to an earlier post on Sep 29, 2013 2:23:21 PM PDT
Beaker says:
Of course there a Plainfield, IN, located about 20 miles straight west of Indianapolis.

Posted on Sep 29, 2013 3:19:18 PM PDT
Yes, but practically everything I order is shipped thru Hebron, KY and either originates or is returnable to Lexington, KY.

Posted on Dec 12, 2013 4:49:53 PM PST
ccoculaw2004 says:
Funny reading posts that second guess the highly sophisticated logistics for companies like Amazon, USPS and FedEx. I think it would probably be a waste of time to have it explained to you by the Ph.D's from MIT who wrote the algorithms that decide the most efficient and cost effective logistical details for these companies. Just know that there are armies of well educated, well intentioned people who live comfortable middle-class lives making these decisions and have an obligation to do it well. Just order your frivolous consumer goods and wait for the package to arrive. For the 5% of the those times it would take longer than expected, call Amazon and scream at them until you feel vindicated. And for those of you in the know .... Florence Ya'll!
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Discussion in:  Top Reviewers forum
Participants:  34
Total posts:  54
Initial post:  Jul 26, 2013
Latest post:  28 days ago

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