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Anyone ever report a lower price to Amazon?


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Showing 1-25 of 29 posts in this discussion
Posted on Aug 10, 2012 10:32:28 AM PDT
Rett01 says:
I did. More or less for the heck of it to see what would happen. I responded in regard to a rather pricey item ($190) that I found for sale from another retailer for something like $25 less. In my response I included link to the item and seller. I hit submit, my response went into the ether and I never heard a peep from Amazon.

In reply to an earlier post on Aug 9, 2012 1:30:12 PM PDT
Last edited by the author on Aug 9, 2012 1:33:28 PM PDT
Teahouse Fox says:
Totally agree - Amazon is just another venue. Gotta price compare. The only thing that defies value is my patience at Christmas time for parking and crowds. Amazon gets my business almost by default then :P

Otherwise, it's always a total cost I compare. Amazon might have one item, offered by many sellers, some of them Prime eligible. This is true for most things I buy here.

The Prime prices are almost universally higher than the non Prime price. Provided that the total cost is lower, sometimes I don't take the Prime eligible offering.

There have been a couple of times when I was like, "Really, Amazon?" and bought it from Newegg with my preferred customer account, which often gets me free shipping, or a free upgrade to expedited shipping in addition to the lower total cost.

Edit - yes, I have used the link to tell Amazon about a lower price, but I can't say that the price here ever changed. A great many reviews will (while not naming the price - I think it gets stripped out) note that an item being reviewed was purchased at XYZ for much cheaper.

Posted on Aug 8, 2012 11:57:34 AM PDT
Last edited by the author on Aug 8, 2012 2:06:18 PM PDT
acrisis says:
I typically like to buy from Amazon as I am a prime member and the prime eligible packages consistently arrive two days later at lunch time via UPS.

But, Amazon often has far from the best price on many things. I've reported dozens of lower prices for products over the years (yes the link has been there for a while) nothing ever happened. I typically buy small electronics, computer hardware/peripherals and accessories (up to lets say $500), and I have never seen the price adjusted in the next few days or following week.

I have seen Amazon prices in some cases anywhere from $5 to $100 and from 5% to 100% higher - even for something that Amazon resells themselves (not 3rd party marketplace). Even after factoring shipping, as and if needed, since some other retailers do offer free ground shipping. Since I like the convenience of one click shopping and prime shipping I give Amazon the feedback about the competitive price at reputable site x.

Case in point, I am looking for a name brand phone signal repeater today. Amazon sells it for $50, which is $15 above manufacturer's MSRP with free shipping. Fry's 24.95 with 3.99 shipping. It does not make sense to me why it is $50 at Amazon. So it pays to shop around and balance 2 day prime shipping, vs free ground with other merchants, etc.

I've written a couple comment letters to Amazon asking how they can be a reseller for brand x with prices above that of smaller mainstream / reputable vendors ( Fry's, J and R, B and H, ...) but only received canned responses.

Anyway, unfortunately Amazon doesn't always have the best price and I personally have never seen Amazon respond to my lower price feedback with a lower product price. All I see is some small variations in product prices of things that are saved for later or in the wish list.

In reply to an earlier post on Jun 21, 2012 1:55:28 PM PDT
I think that has been there like forever but who sees it at the end of the page? I rarely venture so far
down the page. I have reported mistakes on the product page using one of those links.

Posted on Jun 21, 2012 8:36:49 AM PDT
I reported a lower price once, quite a while back, and they did not change their price. That was before I knew about the "camel" website where you can see Amazon price variations and get a sense of whether or not the current price on Amazon is close to their historic low. Since discovering that site I've used it frequently before making a purchase to be sure I am catching a "valley" rather than a "peak".

One way that I've noticed Amazon tailoring prices to individuals is on the Gold Box page, where they will present a small number of individualized "quick picks" that are given special discounts. The discounts are however pretty small, and the items offered are as far as I can tell either off your wish list or generated in the same way that recommendations are generated. I have purchased from those quick pick offerings on a couple of occasions.

Posted on Jun 21, 2012 7:51:58 AM PDT
Hal Jordan says:
"I hadn't expected to find such wide and rapid price fluctuations here."

I keep a lot of books and DVDs in my shopping cart, which I check irregularly. When I do check, I invariably find a long list of price adjustments. Most of these are fairly small and are in odd dollar amounts. Presumably the adjustments reflect some sort of pricing algorithm applying percentage changes (hence, the odd price dollar amounts) to existing prices. My guess is that the price changes occur pretty frequently (at least daily?) in response to who knows what? Perhaps they continually search other sites, estimate sales rates on this site, take into account inventory levels, and so on.

You may remember there was a dustup a few years ago when some people claimed that Amazon was tailoring prices to individuals: If you had a history of buying Stephen King novels, you would see a higher price for his latest book than would someone who came to the page without your buying history. Amazon denied it was doing this, but they clearly do their best to fine tune the prices they charge.

In reply to an earlier post on Jun 21, 2012 7:09:04 AM PDT
Dog Lover says:
It doesn't hurt to call them as you report the price difference. One time (may have been the first time I used that link) they refunded the difference to me after I called. (There are/were reasons I chose Amazon rather than going somewhere for the price difference.) I doubt that would happen for a $50 difference but ...

DL

Posted on Jun 21, 2012 6:46:33 AM PDT
D. Scott says:
I've clicked on the link a few times to report that I'd seen a lower price elsewhere. Most recently (couple of months ago) I reported a GPS unit that was much cheaper at Wal-Mart. Interestingly, Amazon's price HAD been about the same, but just when I was about to buy, they raised it. So I reported it and waited several days, checking back to see if the price had gone back down, but it hadn't. Eventually I found the best deal directly from the manufacturer and bought it from them. Then a few days later, Amazon dropped the price WAY down, like $50 less than I'd paid. I was so annoyed! I don't know if they were responding to my "lower-price notification" or if the price was going to go back down anyway. I hadn't expected to find such wide and rapid price fluctuations here.

Posted on Jun 20, 2012 10:20:08 PM PDT
Cynthia says:
So often with Marketplace offerings you wind up paying a hefty shipping charge in my experience :(.

Posted on Jun 20, 2012 9:10:11 PM PDT
C. Schmidt says:
Testing it out to see what happens, with an audiobook. $20 vs $8.

Posted on Jun 20, 2012 7:11:46 PM PDT
Ciaran says:
The only time I find Amazon more expensive is when I have a manufacturer coupon, and even then it normally brings retail price down to Amazon's...

In reply to an earlier post on Jun 20, 2012 6:51:35 PM PDT
Hal Jordan says:
"Many Amazon Marketplace vendors offer better prices on the same merchandise Amazon sells on the same product page but without Prime, etc."

Good point. I imagine that, at best, price matching applies only to off-site sellers.

In reply to an earlier post on Jun 20, 2012 6:50:58 PM PDT
Lots of family stuff, but I'm slowly making my way back. :)

Posted on Jun 20, 2012 6:48:33 PM PDT
Wandrwoman says:
Amazon got into some "trouble" over Xmas with, what was it...a price comparison app? Other retailers complained about unfair advantage.
Many Amazon Marketplace vendors offer better prices on the same merchandise Amazon sells on the same product page but without Prime, etc.

In reply to an earlier post on Jun 20, 2012 6:44:03 PM PDT
Wandrwoman says:
Hey! Kindle-aholic! Where have you been, Pro?

Posted on Jun 20, 2012 5:58:12 PM PDT
I think by "official policy" TVs are the only thing they pricematch.

Posted on Jun 20, 2012 3:44:57 PM PDT
Last edited by the author on Jun 20, 2012 3:45:26 PM PDT
Peter Faden says:
Amazon will generally price match as long as you ordered recently, from my own experience with them.
ed: It's a courtesy they extend rather than a policy though.

In reply to an earlier post on Jun 20, 2012 11:44:31 AM PDT
Last edited by the author on Jun 20, 2012 4:41:36 PM PDT
Dog Lover says:
Speaking only for books, I've never found a new DTB copy less expensive anywhere else so ...

Might be just the titles I was examining though. I carry my Kindle everywhere (Keyboard/3G) and use the web tool to check out prices if I am away from my home computer.

DL

In reply to an earlier post on Jun 20, 2012 11:18:38 AM PDT
Hal Jordan says:
This is very interesting. I wonder if they would respond the same way for paper books or for other products?

In reply to an earlier post on Jun 20, 2012 11:17:58 AM PDT
Hal Jordan says:
I think K = Kindle.

In reply to an earlier post on Jun 20, 2012 9:25:07 AM PDT
Cynthia says:
"K" version???

Posted on Jun 20, 2012 8:51:39 AM PDT
Chandler says:
Wow! Really? Awesome to know!!

In reply to an earlier post on Jun 20, 2012 8:39:54 AM PDT
Dog Lover says:
I've used it several times for eBooks. In every case, Amazon "matched" within 24 hours. (If the "K" version exists. I've never tried this where Amazon doesn't have a k version for an eBook available on another site.)

DL

Posted on Jun 20, 2012 8:22:48 AM PDT
Parka says:
I didn't report on a lower price but I did report on the inaccuracy of some product description, something about the shipping weight of an item.

They gave me a gift voucher for that. Can't remember how much.

In reply to an earlier post on Jun 20, 2012 8:17:44 AM PDT
They do seem to match things like Barnes and Nobles daily deals on books, they will match a kindle book to a nook book, I've seen it in the kindle forum. I don't know about other items though.
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Discussion in:  Top Reviewers forum
Participants:  18
Total posts:  29
Initial post:  Jun 20, 2012
Latest post:  Aug 10, 2012

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