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Amazon Prime RIPOFF!!


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Posted on Dec 16, 2011 10:58:27 AM PST
Has anyone used prime for a really big item? By big I mean like a bed or a bookshelf? Do you know if big items are prime?

In reply to an earlier post on Dec 16, 2011 11:12:27 AM PST
Jennifer,

Some big items are available with Prime shipping some are not. I have purchased a convention oven, bookshelves and a large composter (which I should receive today) all through my Prime membership. Most TV's and home gyms are excluded. I hope that this helps.

In reply to an earlier post on Dec 16, 2011 11:59:54 AM PST
C. Scanlon says:
shucks
amazon
now more than books?
no way, Jose . ..

Posted on Dec 16, 2011 12:04:16 PM PST
Thanks, Timothy. Too bad about the gyms, but I was mostly looking at the bookshelves.

In reply to an earlier post on Dec 16, 2011 1:19:53 PM PST
Last edited by the author on Dec 16, 2011 1:21:37 PM PST
C. Scanlon says:
South Shore Axess Collection 5-Shelf Bookcase, Chocolate

mmmm, chocolate . . .

Plano Molding 904 Four-Shelf Utility Shelving, Dark Gray

Unique 72" High LEANING LADDER STYLE MAGAZINE / BOOK SHELF on Black Finish

Posted on Dec 16, 2011 5:09:43 PM PST
Those leaning ladder shelves always look unstable to me, tho' they are pretty.

Posted on Dec 20, 2011 10:35:01 PM PST
My wife recently signed up for Amazon Prime because we both bought Kindle Fires and wanted to take advantage of the free streaming video and the ability to borrow books from the Prime library. However both of these services, I found out later, are only available to the main Prime member; not the 4 other members of the household that Amazon advertising says are eligible. I'm posting from Amazon's own website here and there is not a word about this. This is false advertising at it's best. We should band together and start a class action lawsuit against Amazon for this scam.

Amazon Prime
Amazon Prime is a membership program that gives you and your family unlimited fast shipping, such as FREE Two-Day shipping and One-day shipping for $3.99 per item on all eligible purchases for an annual membership fee of $79. Amazon Prime members can enjoy instant videos: unlimited, commercial-free, instant streaming of thousands of movies and TV shows through Amazon Instant Video at no additional cost. Members who own Kindle devices can also choose from thousands of books -- including more than 100 current and former New York Times Bestsellers -- to borrow and read for free, as frequently as a book a month with no due dates, from the Kindle Owners' Lending Library. Eligible customers can try out a membership by starting a free trial.

Kindle Owners' Lending Library for Amazon Prime Members
The Kindle Owners' Lending Library allows eligible U. S. Amazon Prime members who own Kindle devices to choose from thousands of books to borrow for free -- including more than 100 current and former New York Times Bestsellers -- as frequently as a book a month, with no due dates.
Eligible Prime members -- paid Amazon Prime, paid Amazon student, one-month free trial, and customers receiving a free month of Prime benefits with a Kindle Fire -- must own a Kindle device that is registered to the same Amazon.com account as the eligible Prime account in order to access this benefit.

Sharing Amazon Prime Benefits
Prime members under a free trial or paid subscription can share their shipping benefits with up to 4 additional family members living in the same household, or up to 4 coworkers to shop for the related account.
To invite family members to share your Amazon Prime membership, sign in to Your Account and click on the link to "Manage Prime Membership." You'll see your current membership details, the status of all members linked to your Amazon Prime membership, and options to add or remove members.
Amazon Student members with Amazon Prime benefits and members receiving a free month of Amazon Prime benefits with Kindle Fire will not be able to share their benefits with additional people. Customers who receive their Amazon Prime shipping benefits through Amazon Mom can share their benefits with 1 person within or outside of their household. All existing shared household members will continue to receive shipping benefits if the primary member switches to the Amazon Prime shipping benefits offered by one of these programs, however, the primary member will not be able to add or change shared household members if they move to one of these programs.

You are now connected to Sai from Amazon.com.
Me:Can't stream moves, etc.
Sai:Hello, my name is Sai. I'll be glad to help you today.
Me:My prime account doesn't seem to be fully enabled. At first my wife ordered it and added me to the account. It didn't work at all. Finally it enabled. Now I don't get the same stuff that she is able to get. It said that we could have up to 4 family members on the account. Is there a problem?
Sai:I see the prime membership has been activated in your account.
May I know the exact issue issue you have with prime?
Me:It worked until the month free trial went away.
When I try to borrow a book it tells me taht I have to sign up for prime.
Or when I try to stream a video, it tells me that I have to sign up.
Sai:Okay. You'll need to register to prime membership from your account to borrow a book from your kindle.
Using shared membership, you'll not be able to borrow books.
Me:So I don't get the same prime benefits that she does?
Sai:No, Evans. You'll have receive only free Two-Day Shipping with shared membership.
Me:That was VERY misleading in the advertisement. You guys are pretty sneaky. Can we get our money back/
?
Sai:Yes, please contact us again from the same account where the prime was registered. We'll be able to cancel it.
Me:Ok. I'll get her to log in tomorrow to cancel it. And then I'll get on my blog and let everyone know what a scam this is. You guys should really consider rethinking the way you're selling this. At least make it VERY clear in the advertising that you don't really get all the benefits. It's pretty lame.
Sai:I'm sorry for the inconvenience, Evans. I'll make sure your feedback is passed on to the Management.
Is there anything else I can help you with today?
Me:Thank you.
That's all.
Sai:You're welcome.
Thank you for contacting Amazon. We hope to see you again. Happy holidays.

Posted on Dec 21, 2011 12:00:26 AM PST
Can you show me the bit of advertising that says that all additional people sharing your membership can also share the abiltiy to download? I ask because the text you posted above CLEARLY STATES that it is the SHIPPING BENEFITS that are shared. It isn't misleading in the slightest.

Now, I was going to call you a complete donut. However, I appreciate that there may well have been another advert stating that they also get the ability to download. So if you can show me the other ad I can hold off from calling you a donut.

Posted on Dec 21, 2011 12:10:26 AM PST
Last edited by the author on Dec 21, 2011 1:36:09 AM PST
Brent Butler says:
I stopped reading after the misinformation in your second sentence.

Every Prime video we watch through our network aware Blu ray is streamed through my account, which is the one the Prime membership was shared to. So I'm giving you the correct information here. I've also streamed Prime content to a tablet I have registered on my shared Prime account.

As to your Amazon Kindle lending, we put all of our Kindles on one account for convenience, so I can't speak directly to that service. However, you can certainly borrow books from local libraries participating in that program on any or all of your Kindle accounts. I did go back to read the Prime material you posted. I didn't spot any place where it claimed the the Library benefit was available to shared accounts. It would surprise me if it was, since I believe it currently only "checks out" one book a month anyway, they pay author/publisher for that check out, and they're operating from the fixed budget of the yearly Prime fee.

So if its a deal breaker that you can't check out on linked accounts, that's your right. As we've discussed with others, making inaccurate and untrue claims just because you don't understand what you signed up for is not.

In reply to an earlier post on Dec 21, 2011 12:23:15 AM PST
From a stranger on the internet, I've had two for four years and they're very stable. In addition to having a good point of contact with the wall/floor, they have two straps on the top shelf that screw into the wall. They've survived one dog collision (chasing a ball and forgot to pay attention to surroundings) and one drunk party guest collision) without a wobble.

In reply to an earlier post on Dec 21, 2011 9:46:12 AM PST
Scuba Joe says:
I just renewed my prime membership because I like the immediate gratification of getting my packages so fast. If you look when you purchase it tells you which day to expect your package and rarely is it wrong. Since when is getting your package sooner a problem? Most people would be thrilled with that kind of service. The only problem I have encountered was on fed ex's end not Amazons. The two times I have done the $3.99 overnight shipping I have either not gotten the package or had to go track it down, but that is my lazy fedEx driver and I filed a complaint each time. I have noticed a little lag with some products in the past week, but Christmas is in 4 days so it is to be expected and amazon is upfront about it taking the additional day stating this at checkout. I for one will continue to renew my membership and I only use it for the shipping!

Posted on Dec 22, 2011 4:33:41 AM PST
"Since when is getting your package sooner a problem?"

Um, I think they were using comedy to emphasise their point.

Posted on Dec 22, 2011 5:08:36 AM PST
David Peach says:
I had one issue with not receiving an item. Can't remember if it was Amazon or UPS that messed up. Either way, I contacted Amazon and they immediately overnight-ed a duplicate item, and didn't even ask for the original to be shipped back when it arrived a few days later.

So whatever your case, it will be fixed. Or you were just not aware that items were on back order/out of stock, then that's your problem.

Posted on Dec 22, 2011 8:28:40 AM PST
Bon says:
The thing that has truly irritated me since getting Prime is the fact that once Amazon got my money--I rarely get my orders via UPS, they are shipped bargain basement OnTrac--a horrible horrible shipper. I FINALLY got a package this morning-which Amazon shipped via Ontrac...the Amazon label is very CLEARLY typed with my entire address--every bit of it--and yet there are green and red STICKERS all over the package saying UNDELIVERABLE they need entire address (by Ontrac) it's THERE I am looking at it. Lord I HATE this shipper!

In reply to an earlier post on Dec 22, 2011 8:36:29 AM PST
I have to disagree. I have yet to recieve a package later than 3 days with PRIME. Prime is alomst a no brainer. The movies/TV is almost considered an ad on!

In reply to an earlier post on Dec 22, 2011 10:38:45 AM PST
Maricelli says:
so do standard shipping and quit prime. i've never heard anyone complain of getting things too fast.....

Posted on Dec 22, 2011 1:47:54 PM PST
Last edited by the author on Dec 22, 2011 1:49:41 PM PST
Wandrwoman says:
I think the most important thing about Prime is that for $79 a year you get FREE shipping on all eligible orders. If you order enough products in a year, especially large and/or heavy items, this can be quite a savings. The fact that the free shipping is 2 day shipping is a plus but very difficult for Amazon to control once the package leaves Amazon's warehouse.

Where this can get tricky is often the same item is offered cheaper by sites not offering free shipping and you have to do the math to see which site offers the best deal, the best price, fastest shipping, return privileges, etc., etc.

Speed and reliability of shipping is totally dependant on the carrier and where the customer lives. If the customer lives in a rural area that is not well served by the main delivery companies, things can really slow down.

I used to purchase cases of Ensure Plus for my father on Subscribe and Save. The price was good but the savings on shipping was considerable. The cases were not sent out for 2 day delivery, they took about a week to arrive but I didn't mind because of the convenience. reliability, and the free shipping.

In reply to an earlier post on Dec 22, 2011 7:14:40 PM PST
I have had the opposite experience. I have received my books on time and I love their video streaming. One error or mistake does not invalidate the rest of their good service.

Posted on Dec 23, 2011 7:20:40 AM PST
Katharine11 says:
I started a trial to try the kindle lending library only to read it is available to US residents only. Now I am trying to figure out how to unsubscribe. I don't want to wi-fi as it uses up my meager alottment...

In reply to an earlier post on Dec 23, 2011 7:47:54 AM PST
Bon says:
isn't the trial 30 days-no charge--you haven't paid for it yet-correct???

Posted on Dec 23, 2011 9:15:50 AM PST
Anthony says:
I've got the free year for amazon prime student, 6 months into it, and the only problems i have had with it were due to the incompetency of the local UPS guy. still, can't beat the free shipping.

Posted on Dec 23, 2011 1:55:39 PM PST
Prime may be good for people in the lower 48. I joined prime and everytime I ordered something I was not able to get the free shipping. I thought it was just the stuff I was ordering. Now I have asked why and am being told that it does not apply to Alaska and Hawaii. Of course they did not say this when I signed up and provided my Alaska address. I am sure it is great for people who can get the service but not for all. Amazon should treat us all equal as my packages come UPS, Fedex or USPS for the same charge as the lower 48. A flat rate box is a flat rate everywhere. If you live in Alaska it is not worth it.

In reply to an earlier post on Dec 23, 2011 8:52:42 PM PST
Katharine11 says:
I was able to search around and find where I could cancel my prime immediately:))

Posted on Dec 24, 2011 8:38:04 AM PST
I was not aware of the shipping thing until after I used the prime to get the free monthly Kindle book. Since I used it for 1 free book I can not get a refund. I am set to not renew once my year is up. Again if you are not in the lower 48 do not get Prime.

In reply to an earlier post on Dec 24, 2011 8:47:25 AM PST
Seriously, if I was in your shoes I would contact Customer Services and explain the situation again. I would insist on a refund given my location.
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Discussion in:  Top Reviewers forum
Participants:  207
Total posts:  540
Initial post:  Dec 6, 2011
Latest post:  2 hours ago

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