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ShoesontheWeb - Details
For questions regarding products, order delivery, or returns, please contact ShoesontheWeb Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Shoes on the Web is a leading Internet retailer of brand name footwear since 1998. We offer a wide selection of shoes for the family at the best possible value.
As a "Brick and Mortar" operation, we can insure that you are getting the best possible service from the time you place your order until the time your shoes are shipped out the door. All of the shoes that we offer on our website are in our warehouse allowing us, normally, to ship your order within 24 hours. We offer free shipping via UPS Ground Service within the continental US.
We always offer our customers the highest level of pre- and post-sales support from trained representatives to help you resolve any issues, and a 60-day money back guarantee return policy.
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Free Ground shipping on all orders within the United States.
We ship to APO/FPO addresses and to Alaska, Hawaii and US protectorates via US Postal Service Priority Mail. Shipping to Canada, Western Europe, Asia, and Australia is via USPS International Priority Mail. We will only ship to international destinations when USPS will provide us with a tracking number. The rates to Canada are $25 for the first pair and $10 for each additional pair; other international destinations, $40 for the first pair and $15 for each additional pair.
Listed below are shipping details for ShoesontheWeb, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 Continental US PO Box ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii Street ETA 3 - 7 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii PO Box ETA 3 - 7 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 US Protectorates Street ETA 4 - 8 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 US Protectorates PO Box ETA 4 - 8 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 APO/FPO Street ETA 18 - 32 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 APO/FPO PO Box ETA 18 - 32 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Free Ground shipping on all orders within the United States. We ship to APO/FPO addresses and to Alaska, Hawaii and US protectorates via US Postal Service Priority Mail.
We ship our orders within 1 to 2 business days from our warehouse in Philadelphia, PA
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Sales tax is not separately calculated and collected in connection with items ordered from ShoesontheWeb through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from ShoesontheWeb may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from ShoesontheWeb through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
ShoesontheWeb values the privacy of your personal data.
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Returns and Refunds
Return Policy60-Day Unconditional Satisfaction Money Back GuaranteeIf you are not totally satisfied with your new shoes, simply return them to us in the original box with all of the tags intact within 60 days of the shipping date for an exchange or refund. Shoes must not be worn. When you inspect your new shoes, please try them on inside on carpeting for a brief time to discover if there are any fit problems.
If you are going to return a pair of shoes, please do not tape or affix a shipping label or postage directly to the box. Place the shoes in an outer wrapping (eg.,brown paper) or a box. Place a copy of this Return Policy in your package.
Convenient Returns. $7.00 cost
Put the UPS Return Label which is in your shoe box on your package.
Take your package anywhere in the continental U.S. where there is a UPS store, UPS Drop Box, UPS truck or any other UPS drop-off location.
No postage is required. $7.00 will be deducted from your order refund for return shipping.
Save the bottom section of the return label which has your tracking number.
You can track your package on the UPS website.
Return on your own
Send your shoes back to Shoes on the Web. You pay the postage to the delivery service of your choice. Please ship with delivery confirmation for proof of delivery.
If you have any questions, please call us Monday thru Friday 9:00AM to 5:00PM ET at 1-800-323-2062
Orders shipped within the continental U.S.
If you are not completely satisfied with you order, we will be happy to exchange it â€“ You will not be charged the $7.00 Convenient Returns shipping fee, and your new items will be shipped at no cost to you.
Orders shipped outside of the continental U.S.
We do not offer merchandise exchanges on orders shipped outside of the continental U.S. If you need to exchange an item, please return it and place a new order for the shoes that you want. When we receive your shoes back, we will issue a full refund for the cost of the shoes, not the duties, taxes, or shipping charges.
Defective Merchandise and Shipping Errors
If the shoes you return are deemed as defective or if we made an error and shipped you a product that you did not order, the $7.00 Convenient Returns shipping charge will not be deducted from your refund. For international shipments, we will refund the cost of the shoes and shipping, however, customs, duties, taxes and other related charges are the sole responsibility of the of the customer and cannot be refunded.
Contact this seller Phone: 800 323 2062
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.