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4.7 stars during time selling on Amazon.
4.7 stars during time selling on Amazon. (294 ratings)

Erie Computer - Details

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    About Erie Computer

    Erie Computer is committed to providing each customer with the highest standard of customer service.

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    Shipping Rates & Delivery Estimates

    Seller Shipping Times & Rates

    When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping.



    Marketplace Shipping Times

    Most sellers agree to ship within 2 business days of your purchase. Expected transit times for each shipping method are listed below unless otherwise noted in the seller's policies.

    • Domestic Standard: 3 - 5 or 4 - 14 business days after shipment, depending on the seller's settings
    • Domestic Expedited: 1 - 3 or 2 - 6 business days after shipment, depending on the seller's settings
    • Domestic Two-Day: 2 business days after shipment
    • Domestic One-Day: 1 business day after shipment
    • International Standard: 3 - 6 weeks (may take longer due to customs delays)
    • International Expedited: 3 - 7 business days (may take longer due to customs delays)

    Seller shipping times are not guaranteed and the actual performance varies by seller.

    Should you have any questions about your shipment, please contact the seller directly.


    Seller Shipping Rates

    Your shipping fees when buying items from a seller on Amazon.com depend on the type of product you purchase.

    Rates are based on shipping a single item. Purchasing multiple items from a seller may result in multiple shipping charges.

    For buyers within the United States, shipping charges and options vary according to the product being purchased, and are listed in the chart below unless otherwise noted in the seller's policies.

      Domestic Standard*
    (4 - 14 business days**)
    Domestic Expedited*
    (2 - 6 business days**)
    Domestic Two-Day
    (2 business days)
    Domestic One-Day
    (1 business day)
    Books $3.99 $6.99 $14.95 $19.99
    CDs, Cassettes, Vinyl $3.99 $6.19 $14.95 $19.99
    VHS Videotapes $3.99 $6.19 $14.95 $19.99
    DVDs $3.99 $6.19 $14.95 $19.99
    Video Games $3.99 $6.99 Not available Not available
    Software & Computer Games $3.99 $6.99 Not available Not available
    Camera & Photo $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Tools & Hardware $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Kitchen & Housewares $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Computer $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Outdoor Living $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Electronics $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Sports & Outdoors $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Cell Phones & Service $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Musical Instruments $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Office Products $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Toy & Baby $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Everything Else $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available

    Shipping charges for media products (Books, CD's, DVD and VHS) delivered outside of the United States are listed in the chart below. Shipping charges for non-media products delivered outside the United States are set by the sellers themselves. Please see the rates posted in the seller's shipping policies.

      International Standard
    (3 - 6 weeks)
    International Expedited
    (3 - 7 business days)
    Books $16.95 up to 1 lb.
    $24.95 over 1 lb.
    $46.50
    CDs, Cassettes, Vinyl $14.95 $46.50
    VHS Videotapes $14.95 $46.50
    DVDs $14.95 $46.50

    * Includes APO, FPO, and U.S. Protectorate addresses.

    ** Some sellers offer reduced transit times when shipping orders. Please see the seller's policies for more information.

    Note: Buyers outside the U.S. cannot purchase the following types of items from sellers: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.

    Placing Orders from Outside the United States

    Seller orders can only be placed from international locations if the buyer is in a supported country (see the list below). International Standard shipping is the only ship option available for seller orders fulfilled by Amazon.com.

    Supported Countries

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates Puerto Rico, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (England, Northern Ireland, Scotland, and Wales)
    Asia China, Hong Kong, India, Israel, Japan, French Polynesia, Marshall Islands, Micronesia, New Caledonia, New Zealand, Palau, Singapore, South Korea
    Australia Australia
    Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Mexico, South Africa

    How Our Rates Are Calculated

    Amazon.com charges buyers a flat rate for shipping seller orders, and passes the funds to the seller to offset the costs of packaging and labor, as well as the actual postage required.

    The credit given to a seller will usually closely match what the seller pays to ship the item, using the option that you have chosen (i.e. Domestic Standard, Domestic Expedited, etc.).

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Erie Computer with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Erie Computer's Privacy Policy.

    Privacy Practices

    Erie Computer values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Erie Computer to get information about any additional policies that may apply:

    Contact this seller Phone: 866-469-2678

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Return Policy and RMA Criteria

    RETURN OF UNOPENED ITEM(S) FOR REFUND

    ** Most unopened goods can be returned within 15 calendar days of delivery.

    Please note that due to manufacturer requirements, there are some items that are not returnable for any reason. Some examples would be items from the following companies or categories; APC, IBM, Lenovo, Compaq, Hewlett-Packard, Primera, Xerox, Lexmark, Samsung, Panasonic, RIM, Polycom and all Printers/Photocopiers. Defective items will be serviced or replaced by the manufacturer. This is not a complete list, and is provided as an example. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

    Steps for return of unopened goods:

    1. Customer contacts our customer service for a return authorization number. Prior to shipping back your product(s), you must request and receive a return authorization number from our customer service department.
    2. Customer ships approved item(s) to our warehouse with the return authorization number clearly listed on the shipping label. This RA number should be clearly visible on the address field of the shipping label using the format: RA-XXXX. Items shipped to us without the return authorization number clearly showing on the shipping label will be refused by our warehouse.
    3. When approved items are received and checked in at our warehouse, we issue a credit to customer's credit card minus a 15% restocking fee. Shipping charges are not refundable.

    All return authorizations will expire after 15 days. If a return authorization expires or is canceled, it can not be reissued.


    DEAD ON ARRIVAL ITEM(S) (within 10 calendar days of delivery)

    Please note that due to manufacturer requirements, there are some items that are not returnable for any reason. Some examples would be items from the following companies or categories; APC, IBM, Lenovo, Compaq, Hewlett-Packard, Primera, Xerox, Lexmark, Samsung, Panasonic, RIM, Polycom and all Printers/Photocopiers. Defective items will be serviced or replaced by the manufacturer. This is not a complete list, and is provided as an example. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

    For other items, we offer two replacement options:

    Option 1. (Standard Replacement)

    Steps for Standard Replacement:

    1. Customer contacts our customer support for a return authorization number.
    2. We issue a ground call tag for the defective item(s) to be picked up.
    3. When these items are received and checked in at our warehouse, replacement* items will be shipped ground services. No charge will be applied to customer credit card. Average turn around time is 10-14 days.

    Option 2. (Advance Replacement)

    Steps for Advance Replacement:

    1. Customer contacts our customer support for a return authorization number.
    2. We issue a ground call tag for the defective item(s) to be picked up.
    3. We charge customer's credit card for the replacement item(s).
    4. We ship the replacement* item(s) within 1 business day via ground services.
    5. When the defective items are received and checked in at our warehouse, we credit the customer's card for the defective item(s). Average turn around time is 1-7 days.

    Shipping charges are not refundable. Items outside of 10 calendar days of delivery can not be returned as DOA.


    RETURN ON OPENED ITEM(S) FOR REFUND

    **Non-defective opened items can not be returned if the factory seal is broken.

    These items are generally considered used goods and cannot be resold as new. Do not assume the item(s) you are ordering are returnable if opened. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

    Please note that due to manufacturer requirements, items from the following companies or categories cannot be returned once opened for any reason; APC, IBM, Lenovo, Compaq, Hewlett-Packard, Primera, Xerox, Lexmark, Samsung, Panasonic, RIM, Polycom, all Printers/Photocopiers, memory products and Software. Defective items will be serviced or replaced by the manufacturer. This is not a complete list, and is provided as an example. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.


    SHIPMENT INSPECTION

    Please inspect your shipment carefully. If the box is damaged, do NOT sign for the shipment, refuse the shipment and contact us immediately. Manufacturers warranties do not cover products physically damaged during shipment. By signing for your shipment, you agree that your items have been received in a non-damaged state and that Erie Computer is not responsible to replace or repair said item(s).


    TELEVISION ORDERS

    An adult (age 18 or older) is required to sign the shipping courier's release form to complete delivery. Open box and inspect the television for any damage and confirm television is in proper operating condition prior to signing the release form. If the box or the television is damaged in any way, do NOT sign the release form, refuse delivery and notify us immediately. By signing the delivery release form, you are acknowledging that the television is delivered in satisfactory working condition and is not returnable to Erie Computer for a refund for any reason. All warranties are provided directly by the manufacturer and they will repair or replace any manufacturing defects.


    REFUSED GOODS

    If we are notified in advance that item(s) are going to be refused, the refused items will be treated as unopened returned goods. A 15% restocking fee will be applied. Shipping charges are not refundable.

    If we are not notified in advance item(s) are going to be refused, a $25.00 refusal fee and a 15% restocking fee will be applied. Shipping charges are not refundable.


    OTHER CONSIDERATIONS

    Any returned item(s) must be in the original manufacturers packaging. The packaging must be intact, and free from holes, tape, and writing. There must be no stickers, other than the shipping label on the manufacturers packaging.

    * Contingent on current stock status.

    ** Discontinued item(s) and item(s) marked "No Returns" cannot be returned. Virtual item(s), such as Licensing and service agreements can not be returned. Item(s) from certain manufacturers cannot be returned. Opened software can not be returned. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

    NEITHER ERIE COMPUTER NOR ITS AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. NEITHER  ERIE COMPUTER NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES.