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Frequently Asked Questions
1. What are the dimensions of the Litter-Robot™?
â€¢ Overall Dimensions: 29 in (H), 22 in (W), 24 in (D).
â€¢ Waste drawer: 11 in (W), 16 in (L), 6 in (D).
â€¢ Oval shaped entry opening for the cat: 9 in (H), 6 Â½ in (W).
â€¢ The litter bed area measures 14 inch across at maximum litter capacity.
â€¢ There is 13 to 15 inches of head room for the cat inside the globe depending on the level of litter. The inside width is 20 inches across at the widest point, and depth is 15 inches front to back.
2. Does the Litter-Robot™ require special litter?
The Litter-Robot does not require any special litter. In fact, Litter-Robot™ works well with almost any clumping or scoopable litter including some biodegradable litters such and â€˜Worldâ€™s Best Cat Litter™â€™ and â€˜Swheat Scoop™â€™. Litter beads/crystals are also compatible with the Litter Robot. Litters that do not work are the strictly absorbent clay-based, non-clumping litters.
3. How often do I need to empty the waste drawer?
This depends on how many cats you have and their size. For two average sized cats, emptying the waste drawer 1 or 2 times per week is typical. For a single cat, once per week is usually sufficient.
4. What happens if my cat tries to enter the globe while it is rotating?
The cat sensor detects the presence of your cat and turns off the motor. The Litter-Robot will wait for 15 seconds before attempting to resume the clean cycle.
5. Will my cat actually go inside the globe?
Cats are generally curious and will want to investigate a new object within the household. Cats that are already used to a covered litter box may be quicker to investigate.
We recommend that Litter-Robot™ be placed where the old litter box used to be. The old litter box can be removed, or left next to the Litter-Robot for a short time. Then, take a cup of litter from the old box and dump it in the globe of the Litter-Robot™. The scent will be familiar, and the cat will be inclined to investigate. Once the cat has ventured inside and feels the litter under its paws, they know what to do.
Automated Pet Care Products Inc. - Details
For questions regarding products, order delivery, or returns, please contact Automated Pet Care Products Inc. Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Automated Pet Care Products Inc.
We are the manufactuer (Automated Pet Care Products, Inc.) located in Juneau, Wisconsin. Litter-Robot is Made in the USA.
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Automated Pet Care Products Inc. Shipping Rates
Listed below are shipping details for Automated Pet Care Products Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $25.00 $0.00 $25.01 to $120.00 $0.00 $120.01 to $400.00 $0.00 $400.01 to $800.00 $0.00 $800.01 to $1,200.00 $0.00 $1,200.01 to $1,600.00 $0.00 $1,600.01 to Up $0.00 Alaska and Hawaii Street · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to $25.00 $15.00 $25.01 to $120.00 $49.00 $120.01 to $400.00 $92.00 $400.01 to $800.00 $184.00 $800.01 to Up $276.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Unless noted otherwise in the ordering pipeline Automated Pet Care Products Inc. ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Sales tax is not separately calculated and collected in connection with items ordered from Automated Pet Care Products Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Automated Pet Care Products Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Automated Pet Care Products Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Automated Pet Care Products Inc. values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Automated Pet Care Products Inc. to get information about any additional policies that may apply:
Contact this seller Phone: 1-877-250-7729
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.