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Frequently Asked Questions
Does Aaron's Hobbies own inventories of items it sells online?
Yes! Aaron's Hobbies keeps its own inventory. We procure our own inventory, and we inspect each item by hand to ensure quality before making it available for sale. When you place an order with Aaron's Hobbies, we ship it, and not placing an order from another source or from a drop-shipper. Our inventories are kept in real-time, and "Stock Status" on the item page let you know how many units of a particular item we have left in stock.
How long does it take to receive my order?
Most orders placed on AaronsHobbies.com ships within one business day after your order is placed. Depending on the shipping method of your choice, you can expect delivery in 2 to 7 business days. Please consult our Shipping Information page for more details.
Can I cancel an order?
Yes. Our orders are fulfilled by Amazon.com, and you can cancel any item from your order provided that the order has not yet entered the shipping process.† Orders are generally processed and shipped within 1 business day, so if you wish to cancel an order, please do so as soon as possible.† Once an order has entered the shipping process, it cannot be canceled and the item must be returned for a refund. To cancel an order, log-on your Amazon.com account or by calling 1-866-216-1072 for assistance.
To cancel an order online, visit the order information in Your Account.† Once you've reached the order information section, click the "Cancel Orders" button. On the next page, click the checkbox next to any item you want to cancel. Be sure to click the "Cancel checked items" button when you are finished. If the item you want to cancel has already entered the shipping process, it cannot be canceled by you or by our customer service department. However, you can return the item for a refund. To cancel an order by telephone, please call 1-866-216-1072 for immediate assistance.
Can I return an item?
Aaron's Hobbies wants you to be totally satisfied with your purchase, and we will accept any items ordered from us within 30 days of receipt. Please consult the Return Policy page for more information on returning products.
Is shopping at AaronsHobbies.com Secured?
Yes. Aaron's Hobbies has teamed up with Amazon.com to provide a secured shopping environment for our customers. All orders placed on AaronsHobbies.com are protected under Amazon's A to Z Guarantee.
How do I calculate shipping costs?
We have teamed with Amazon.com to provide simple and reliable order fulfillment. Our customers can now take advantage of Amazon's Free Super Saver Shipping for orders $25 and over. For orders that do not qualify for Amazon's Free Super Saver Shipping, shipping rates are as followed: Standard Shipping Service - $3.99 + $0.85/lb. (hobby items); Two-Day Shipping - $9.99 + $0.99/lb. (hobby items); One-Day Shipping - $16.99 + $1.99/lb. (hobby items). Consult the Shipping Policy Page for more information on delivery time.
Can I track my order?
Absolutely, and most orders placed on Aaron's Hobbies come with standard tracking. Simply go to the Order Status page to check the status of your order.
Do you ship internationally?
Aaron's Hobbies currently do not bill or ship orders internationally.
Aaron's Hobbies - Details
For questions regarding products, order delivery, or returns, please contact Aaron's Hobbies Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Aaron's Hobbies
I know you have many choices when shopping for model kits, so I sincerely thank you for choosing Aaron's Hobbies.† In our store, you'll likely find many quality model kits that meet your particular interest, and we are constantly working to add new products so that everyone can find a little something they're looking for.† My goal is to make shopping at AaronsHobbies.com both enjoyable and beneficial to you, so I am always looking for ways to reduce our cost, so we can pass on our savings to you, in terms of sale prices and shipping cost.† We also want to make sure shopping in our store is as easy and safe as your neighborhood hobby shop, so we have partnered with Amazon.com to provide the most convenient and secured on-line shopping service available.† Check out is easy and secured at AaronsHobbies.com.† Simply, log-on to your existing Amazon account during check out and you are almost done.† If you do not have an account already, you can create one during checkout in minutes.† Our customer service representatives are ready to assist you should you need help creating an account, just call 1-866-820-6248.† Finally, you can shop with confidence at AaronsHobbies.com knowing you are covered under Amazon's A to Z Guarantee.
Thank you again for coming and enjoy your visit at Aaron's Hobbies!
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Aaron's Hobbies Shipping Rates
Listed below are shipping details for Aaron's Hobbies, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $6.00 $12.00 $17.40 $32.12 per Shipment $3.00 $3.00 $3.00 $3.00 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $6.00 $12.00 --- --- per Shipment $3.00 $3.00 --- --- Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $6.95 $14.00 --- --- per Shipment $3.00 $3.00 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $6.95 $14.00 --- --- per Shipment $3.00 $3.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Shipping & Delivery
We want you to buy with confidence anytime you purchase hobby products on AaronsHobbies.com, so we have teamed with Amazon.com to provide simple and reliable order fulfillment. Our customers can now take advantage of FREE Standard Shipping for orders $25 and over. In addition, you can buy with confidence knowing the condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. Please consult the following for Amazon.com shipping rates and delivery time.
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Sales tax is not separately calculated and collected in connection with items ordered from Aaron's Hobbies through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Aaron's Hobbies may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Aaron's Hobbies through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Aaron's Hobbies to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Items listed by Aaron's Hobbies as 'Colletable'
We list dented box kits (kits dented a little but not severely during shipping and rejected for sale as 'New' item during our hand inspection process) as 'Collectable'.† We don't list kits that are severely damaged (i.e.: crushed box) as collectables.† These are essentially brand new model kits that are still sealed in manufacturer shrink wrap, so all pieces are expected to be present, just as a new kit.† Other than a dent or two on the box, they are brand new kits, so description for the same item listed as 'New' applies.† The 'Condition Note' in our listings states the overall condition of the kit, and they should be fairly accurate, as we input 'condition note' for each kit separately.