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Frequently Asked QuestionsQ: What's included in the price of the cooler?
BottleLESS Direct - Details
For questions regarding products, order delivery, or returns, please contact BottleLESS Direct Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About BottleLESS Direct
BottleLess Direct, Inc has over 12 years of experience in the "bottleLess" (point of use) cooler business. All of our coolers are manufactured for commercial use - but they look and work great in homes, too.Here's how it works:First, you choose your BottleLess Direct cooler. If you choose one of our complete packages, your cooler will come with everything you need - your 1,200 gallon certified water purifiecation, your installation kit and a step-by-step manual. We’ll ship your new cooler right away via UPS.Then, it's time to get the cooler installed. You can either install your BottleLess Direct cooler yourself - or we can have it installed it for you. If you are handy, it shouldn't be an issue. If not, give us a call. We can have your cooler installed in every zip code in the USA.Now comes the fun part. You now have virtually unlimited water that’s as pure as bottled! Enjoy! No lifting. No spilling. No storing. Our coolers are engineered to be virtually maintenance-free. All you do is change the twist-off purification cartridges once or twice a year. Easy!Compare that price to a bottled water cooler - or even renting a bottleLess cooler! Not even close.Have any questions, give one of our Cooler Guru's a call. We're happy to talk to you. 1-888-253-9101.
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BottleLESS Direct Shipping Rates
Listed below are shipping details for BottleLESS Direct, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $1.17 $3.10 per Shipment $0.00 $0.00 Alaska and Hawaii Street ETA 3 - 7 business days --- per Item $169.98 --- per Weight (lbs) $0.00 --- per Shipment $4.49 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We typically ship our products within 1 to 2 business days of receiving an order. We only ship to the USA and cannot accomodate orders to post office boxes.
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Sales tax is not separately calculated and collected in connection with items ordered from BottleLESS Direct through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BottleLESS Direct may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BottleLESS Direct through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
BottleLESS Direct values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact BottleLESS Direct to get information about any additional policies that may apply:
Contact this seller Phone: 888-253-9101
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Returns and Exchanges
Most products may be returned for any reason within the first 14 days after delivery. Returned products must be in a new (unused), fully functional, and undamaged condition, and must include the original box, packing materials, manuals, and accessories. All returns must have a return merchandise authorization number (RMA) and will be subject to a 20% restocking fee. SHIPPING AND HANDLING COSTS ARE NOT REFUNDABLE AND THE PURCHASER IS RESPONSIBLE FOR THE COST OF THE RETURN SHIPPING. All returns will be inspected and XO Water reserves the right to adjust the refund on the return depending upon the condition of the returned product.
Please call 1-888-253-9101 prior to returning an XO BottleLess water cooler to receive a Return Authorization Number and shipping instructions. The water cooler must be returned in the original packaging and intact within 14 days of delivery. Returned water cooler(s) must be shipped within two weeks of issuance of a Return Authorization Number to be eligible for a refund. A refund will be issued within 30 days after the returned water cooler has been received and inspected.