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DataVision Computer Video - Details
For questions regarding products, order delivery, or returns, please contact DataVision Computer Video Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About DataVision Computer Video
Due to Datavision's excellent relationships with all major manufacturers we are able to offer a broader selection of products than even the largest online retailer.
Datavision is also an Authorized Retailer for all major manufacturers including Apple, Dyson, Toshiba, Dropcam, Sony, Canon, Panasonic, Samsung, HP, Olympus, Fujitsu, Pentax, and much much more.
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DataVision Computer Video Shipping Rates
If you have a PO BOX on file. We can still ship to you if your item is NOT oversized. Your shipping will go the Priority Mail rate/speed, and not Express Mail.
If you choose EXPEDITED delivery, your item will ship by 2 DAY AIR
Order turnaround time continues to be 1-2 days, as stated on the Amazon page.
INTERNATIONAL SHIPMENTS - If you are an international buyer, please be aware you will be responsible for all import, taxes, duty, brokerage fees that may be applicable in your home country. If you refuse the shipment, you will be refunded less those fees that are applied to our shipping account.
Listed below are shipping details for DataVision Computer Video, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.85 $2.15 per Shipment $7.30 $16.96
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Most orders are shipped within 2 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.
Datavision ships via Fedex, UPS and USPS ( at Datavision'€™s discretion). We're sorry, but shipments cannot be made to P.O. Boxes via UPS or Fedex. Shipments to Alaska and Hawaii, or Puerto Rico may only be shipped by 2nd day or Next Day service only. All orders are shipped using UPS or DHL and are sent fully insured.
A signature is required upon delivery. In the even you are NOT home, please call us at 888-888-2087 and we will have your package held for pickup. DO NOT ATTEMPT TO REDIRECT THE PACKAGE YOURSELF . IT WILL BE AUTOMATICALLY RETURNED BACK TO US, AND WILL CAUSE FURTHER DELAYS. If you need to pickup this item at the UPS Hub, yo umay call us at 888-888-2087 to arrange. This is a UPS Delivery Intecept, and the fee that UPS charges for this service is $10 (which will be added).
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Sales tax is not separately calculated and collected in connection with items ordered from DataVision Computer Video through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DataVision Computer Video may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DataVision Computer Video through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
DATAVISIONâ€™S PRIVACY COMMITMENTWe are committed to protecting your personal privacy. Our privacy statements summarize and clarify that commitment: how we safeguard your privacy, how we treat personal information, and what choices you have. We understand that for you to take full advantage of the benefits of this interactive medium, we must do everything we can to ensure that your privacy is secure.
(1) We do not read your private online communications.
(2) We do not use any information about where you personally go on DATAVISION or the Web, and we do not give it out to others.
(3) We do not give out your telephone number, credit card information or screen names, unless you authorize us to do so. And we give you the opportunity to correct your personal contact and billing information at any time.
(4) We may use information about the kinds of products you buy from DATAVISION to make other marketing offers to you, unless you tell us not to. We do not give out this purchase data to others. .
(5) We give you choices about how DATAVISION uses your personal information.
(6) We use secure technology, privacy protection controls and restrictions on employee access in order to safeguard your personal information.
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Returns and Refunds
All products sold by DataVision contain a warranty directly from the manufacturer. Requests for returns for exchange or credit must be made within 30 days of receipt.
Packages will not be accepted without this RMA number and will be returned to you via the designated carrier.
Items not received in the condition they were sent are subject to a restocking fee of a minimum of 15%.
All returned product must be accompanied with the original manufacturer box, packaging, and factory included accessories. If you do not include all of these, the return will be refused.
To obtain an RMA (Return Merchandise Authorization), please contact us through Amazon's Return Requests link.
When shipping back your product, please mail to:
4737 Van Dam Street
Long Island City, NY 11101
Mail back insured with a traceable method, and do not write ANYTHING on the mfg box.
In the event the item is not sent back in the condition it was mailed to you (scuffs, dents, dings), a restocking fee of greater than 15% will be assessed.
If order is returned to us due to an insufficient address, refused, or customer is not home for a signature, the order will be refunded less the shipping costs incurred both ways.
We are also an authorized service and repair center for most manufacturers. We will test defective returns and if they are found to be working, a restocking fee will apply.
Printer Return Policy
If you want to return a printer, please contact us prior at 888-888-2087. In many cases, customers forget to open the ink properly, and setup the printer correctly out of the box.
We have several options for your return. Please let us know which route you would like to take when emailing so we may issue you an RMA (Return Merchandise Authorization) Number and expedite the refund/exchange.
Contact the Manufacturer
Contact the manufacturer directly for an exchange. In many cases, they will send you the printer at no cost to you, with a prepaid return label to get the defective unit back. Since you purchased from an authorized retailer, this should not be a problem. Should you need an additional copy of your authorized dealer invoice, we can send another one to you.
Printer Return for Exchange
We can issue you an RMA number for an exchange of another new printer. Your printer must be returned to us in like new condition, with no scuffs or dents, and sent in the original manufacturer's packaging inclusive of all factory included accessories, manuals and cables.
***Please REMOVE YOUR INK CARTRIDGES and keep them. Your brand new, never used printer which will be mailed to you in exchange of the defective unit, will not include additional ink / toner. We test all printers upon return to us. All printers which are not defective will be shipped back to you.
In the event your printer is mailed back to us with used ink / toner, we will remove the sealed toner from the replacement, and include your previously purchased toner in the return package.
Printer Return for Refund
We can issue you an RMA (Return Merchandise Authorization) number for an refund. Your printer must be returned to us in like new condition, with no scuffs or dents, and sent in the original manufacturer's packaging inclusive of all factory included accessories, manuals and cables. All printers are subject to a minimum 15% restocking fee. Ink and toner which is opened is non refundable.
Returns for a refund will be for the item price, less shipping incurred, replacement ink, and our posted restocking fee. We recommend you RETAIN YOUR INK CARTRIDGES for your next printer.
In the event your printer is mailed back with used ink / toner, we will email you to see if you would like it returned. If you decide you do not want it returned, we will discard it.
The following items are ONLY returnable IF and ONLY if they are sealed in box, never opened, and not powered on.
-Ink and Toner
Television purchases are special orders and can only be cancelled prior to shipment of the TV. Customers can not cancel a TV order that is in route. There are no returns for tv's 32" and larger.
DO NOT SIGN the delivery manifest until you have inspected the TV. This is a waiver of damage and we are unable to make any transit/damage claims once this is released.
If the merchandise is damaged, please note the manifest, and call immediately.
If there is concealed damage, it must be reported within 48 hours of receipt. Reports outside this window are not able to be claimed.
If you are refusing the delivery of the TV and it is undamaged, you are responsible for the shipping, handling, and insurance charges on the round trip.
Defective TV's 32" and larger are repaired directly by the mfg. We cannot return them. They are fully covered by the mfg and service is completed in the home at no charge.
Returns can take several days to process once received. Please inquire with us if you have any questions or concerns.
Contact this seller Phone: 888-888-2087
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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At this time, we do not offer gift boxing.
Some merchants offer gift wrapping for an additional fee. If DataVision Computer Video offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.