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Frequently Asked Questions
Q: Will this item be Compatible with my device?
A: The item should be compatible with the listed models at the item description. Please review the item description to find the compatibility of your item.
Q: How do you ship your items?
A: We ship via USPS and UPS. For Standard Shipping Servise , we use USPS priority, regular mail.
For Overnight shipment, we use UPS Overnight Service.
Q: What is the normal delivery time?
A: We normally mail the item next day after receiving the payment. Below is the normal USPS delivery time:
USPS First class mail: 1 to 3 days.
USPS Priority mail: 2 to 3 days.
UPS Overnightl: 24 Hours
Q: How do I return item?
A: You can contact us to receive a Return Merchandise Authorization (RMA) number.
Q: I am not satisfied with the purchase, what can I do?
A: If you are not happy with the purchase, we don‚Äôt want you to get stuck with the product. You can return it for refund. Please review warranty policy and contact us for return instructions.
Q: Can I exchange the item that I have purchased with a different item?
A: According to our policy, we don‚Äôt exchange item. However, you can return it for refund according to our warranty Policy and buy the one you need from our stores.
OptimumSolution - Details
For questions regarding products, order delivery, or returns, please contact OptimumSolution Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Thank you for visiting Optimum Solutions Amazon Store.
Optimum Solution is committed to offering high-quality and low-cost Computer & Electronics Equipments and Parts. Our primary mission is your satisfaction with our products and service. We try our best to ensure utmost customer satisfaction.
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OptimumSolution Shipping Rates
Listed below are shipping details for OptimumSolution, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 24 hours per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $0.90 $1.80 per Shipment $0.00 $4.50 $24.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $1.00 $1.90 --- per Shipment $1.00 $5.50 --- US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $1.00 $1.90 --- per Shipment $1.00 $5.50 --- APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $1.00 $1.90 --- per Shipment $1.00 $5.50 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Shipping Response Time: Same Day shipment for the Payments received until 3pm EST for UPS Overnight Service. Same day Shipment for Standard Shipping Service. Total Delivery Time may take, 1 Business Day for UPS Overnight select and 3-7 days for Standard Shipping Service. Please select the correct shipping method during payment according to your urgency.
1) We're sorry, orders destined for P.O. Boxes or APO/FPO,PR,AK and HI locations are not eligible for UPS Overnight.†
2) If you paid after 11:30am on Friday shipping cutoff time for UPS Overnight† item will be shipped on Monday.
3) Seller is not responsible for service transit times. Supplied transit time information is for reference purpose only.
Insurance: For Overnight Services, Insurance is included in Shipping Handling Charges up to $100.
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Sales tax is not separately calculated and collected in connection with items ordered from OptimumSolution through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from OptimumSolution may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from OptimumSolution through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
This privacy notice discloses the privacy practices for optimumsolution. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1.† What personally identifiable information is collected from you through this site, how it is used and with whom it may be shared.
2.† What choices are available to you regarding the use of your data.
3.† The security procedures in place to protect the misuse of your information.
4.† How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the Amazon, your information is protected both online and offline.
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Returns and Refunds
Warranty and Guarantee
Warranty and Guarantee terms start from purchase date. Buyer will be responsible, if replacement warranty or money back guarantee ceases due to late payment. If shipment takes more than 3 days starting from payment date, any delays will be added to the warranty and guarantee time interval.† Buyer will be responsible for returning back the supposedly defective item. Before returning the item, please contact us to get an RMA#. If the item is found to be defective, a replacement will be shipped, otherwise the same item will be returned back.
We sincerely thank you and appreciate your business.
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.