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HandHelditems - Details

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    About HandHelditems

    Based in California, HandHeldItems has been offering the most up-to-date and in-demand electronic accessories and gadgets in the market at hard-to-beat prices since 2003. Over the years, we have not only become the most preferred website for technology enthusiasts, we have also broadened our product spectrum to cater to your every aspect of life with the same great service and competitive prices.
     
    Our goal is to earn and keep the trust of our customers. We know we must offer competitive pricing to rise above our competition, but we also know that low prices alone could not make our business superior. Not only do we provide you with the options, we also work hard with our distributors to ensure that you are getting the best deals out there. We are determined to combine honesty and helpfulness with outstanding service before, during, and after the sale.

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    HandHelditems Shipping Rates



    Listed below are shipping details for HandHelditems, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$2.85$3.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$12.00
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$2.85$3.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$12.00
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days
     per Item$1.50$5.00
     per Weight (lbs)$0.00$0.00
     per Shipment$8.00$20.00
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$2.85$5.00
     per Shipment$8.00$20.00
    US Protectorates StreetETA4 - 8 business days---
     per Item$2.85---
     per Weight (lbs)$0.00---
     per Shipment$6.00---
    US Protectorates PO BoxETA4 - 8 business days---
     per Item$2.85---
     per Weight (lbs)$0.00---
     per Shipment$6.00---
    APO/FPO StreetETA18 - 32 business days---
     per Item$2.85---
     per Weight (lbs)$0.00---
     per Shipment$6.00---
    APO/FPO PO BoxETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$2.85---
     per Shipment$6.00---
    CanadaETA5 - 10 business days---
     per Item$3.00---
     per Weight (lbs)$0.00---
     per Shipment$20.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    HandHelditems Shipping Policies

    Like many other sellers on Amazon, we charge a "Per Shipment" and "Per Unit" in every order with us. "Per Shipment" is charged everytime an order is created. Then "Per Unit" is charged on each item in that order. 

    **Please Note- Our shipping rates were designed to allow for shipping some heavy items. While, the rates might seem a little high for some small items, we have lowered those small items' prices to some impossible levels. We lowered those prices so that you would feel fair after adding in the shipping charge.

    Amazon only allows us to specify one shipping rate for all items, so there is no way we can charge a lower rate on the small items - it is the same rate for ALL items regardless of size or weight. This is simply the way Amazon has decided to do things. So, please do not ask us to lower the S/H fees.  

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    HandHelditems Tax Information

    IGg Factory Inc. is required to collect sales tax on all orders shipping to CA State. We do not collect sales tax for any other state at this time. Thank you!

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide HandHelditems with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to HandHelditems's Privacy Policy.

    HandHelditems's Privacy Policy

    We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

    We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

     

    See Amazon.com's Privacy Notice

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    Returns and Refunds

     
    HandHelditems

    Special note on all return packages:
    After you requested RMA# and you will received a return form and process your return package. Please make sure A COPY of APPROVED RMA FORM and ORDER ID NUMBER are included with your return package(s).

    Return & Refun Policy:
    All products sold by HandHelditems (IGg Factory Inc.) on Amazon.com offer a 30 day satisfaction guarantee unless otherwise stated. All returns will be evaluated and tested upon receipt by our technical team.

    30 Day Satisfaction Guarantee - All returns are subject to the following:

    • A Return Merchandise Authorization number is required for all returns
      You must obtain a Return Merchandise Authorization ("RMA") number within our return policy period. HandHelditems (IGg Factory Inc.) will not accept returns without an RMA number and materials will be sent back on sender's expense. RMAs are valid for 15 days, within which the return must be received by HandHelditems (IGg Factory Inc.)

      Please contact us to submit your RMA request. You will receive an RMA number and form. Please include display the RMA number prominently on your package and include the form with your package.
       
    • All returns must be shipped freight prepaid and with a tracking number
      Customers are responsible for using reputable carriers that are capable of providing proof of delivery and insurance for the entire value of the shipment. Customers agree to bear risk of loss for the product during return shipment. No COD or Freight collect returns will be accepted by HandHelditems (IGg Factory Inc.).
       
    • All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products
      The shipping fee is a fee that is paid to the shipping company, not to HandHelditems (IGg Factory Inc.), therefore all shipping fees are NON-REFUNDABLE.
       
    • Physical Damages to any product will void the product's warranty and eligibility for return
      Modifying a product in a permanent way is considered as physically damaging the product and will void the product's warranty. A product cannot be returned under these circumstances. It is our policy that all returned products must be in new condition (no physical damages). We feel that this gives everyone a fair test of the quality of the product. Unfortunately in our experience some people have used the entire product and then sent it back asking for a refund.
       
    • Please allow up to 12 business days to process your return
      From the time it reaches our Returns Department Warehouse. All credit requests will be completed within 12 business days.

    Return Address:
    HandHelditems - Amazon
    1211 John Reed Court
    City of Industry, Ca 91745

    Contact this seller Phone: 1800-944-4322

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.