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Surf Fanatics - Details

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    About Surf Fanatics

    Please contact us with questions or comments:

    9am -†5pm EST Monday - Saturday (except for holidays)

    Toll Free 1.877.235.SURF (7873)

    Or email us: AmazonStore@surffanatics.com

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    Surf Fanatics Shipping Rates


    Listed below are shipping details for Surf Fanatics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $8.99
    Continental US Street · Two-Day · (2 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $14.95
    Continental US Street · One-Day · (24 hours)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $19.95
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    US Protectorates PO Box · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to Up $0.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Surf Fanatics Shipping Policies

    Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to†3 business days.

    We offer flat rate, standard shipping to the 48 continental United States, Alaska and Hawaii for only $4.99.

    We also ship to Canada for a flat rate of $18.95 regardless of how many items you order, weight or size. This includes all duties and taxes and you will have no additional charges upon delivery. The transit time for packages shipped to Canada is 5-10 business days. Please note, all prices are in U.S. dollars (USD) and this shipment method does not provide tracking information.

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    Surf Fanatics Tax Information

    Our shipping facility is located in Duval County, Florida, by law we†charge 7% sales tax on in-state orders. Sales tax is calculated from the merchandise subtotal. There is no sales tax on shipping.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Surf Fanatics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Surf Fanatics's Privacy Policy.

    Surf Fanatics's Privacy Policy

    Protecting your privacy is of the utmost importance to us. We would never give your personal information to a third party. We sometimes email you to alert you of special sales or new arrival, but you are free to opt-out of these messages with one click.

    We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. We use some of the most sophisticated commercially available security software, ensuring that any personal information you transmit to us will not be compromised. Every online transaction you make with us will be 100% safe, guaranteed.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Hassle Free Returns
    We want you to be totally happy with any purchase you make from our store. If for any reason you are not satisfied with your purchase, you may return the item(s) for a full refund of the purchase price.

    Returning merchandise is easy and hassle free:

    1. Complete the Returns and Exchanges form you received with your shipment, and include it with the item(s) you're returning.
    2. Place the return label received with your shipment on the return package. If you use this label, we will deduct $5.50 from the credit you'll be receiving to cover return shipping costs.
    3. If you donít want to use our label, or if you're returning from outside the U.S., please send your package, prepaid, via the carrier of your choice. Whichever carrier you choose, we suggest you insure the package and have it traceable.

    Send it to us at:

    Fanatics Retail Group Returns
    5245 Commonwealth Avenue, Suite 200
    Jacksonville, Florida 32254

    We'll handle your return within 10 business days of receipt. Refunds will be processed to the credit card of the initial purchase.† Returns must include an invoice and the items must be in original condition, including tags and labels.

    Contact this seller Phone: 1-877-235-7873

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.