Recent Feedback:

4.5 stars over the past 12 months
4.5 stars over the past 12 months (1,604 ratings)

Heartland America - Details

  • Top of Page

    About Heartland America

    About Heartland America

    Our Story
    Heartland America opened its doors back in 1985 with a mission of providing quality goods at affordable prices. As the years have passed, our catalogs have gotten bigger, our showroom has thousands of offers and our customers have repeatedly made us a success.† At Heartland America we are merchants who know how to locate great products and offers from around the world. With over 20 years of experienced relationships, we are able to provide quality brand names to our customers at value prices. We are constantly searching for the newest electronics, highest quality appliances, and comfortable apparel so our customers can be assured of the best selection possible.

    Best Price Promise
    When you buy from Heartland America, you can be sure you're getting the best price! We promise that you won't find a better price on any of our exciting products, whether you buy from our on-line store, or through our catalog. If you do happen to see a better price, that meets the program requirements, then we'll refund the difference to you in a Heartland America merchandise credit!


    Guaranteed Satisfaction
    At Heartland America, our customer's satisfaction is very important to us.† Our quality service has earned us a highly rated customer certification with Bizrate along with many of the other independent online customer ratings. If you are not completely satisfied with an item you've purchased from Heartland America, you may return it within 30 days* for a full merchandise refund. After 30 days, items may be returned for a merchandise credit (up to 90 days). Some restrictions may apply. Our customer service representatives are always on duty. For information on Return Authorization, Please contact us at amazonorders@heartlandamerica.com.† We reserve the right to substitute merchandise of equal or better quality if the merchandise requested has been sold out. Heartland America shall not be responsible for advertising errors that fall beyond our control.

    *Because technological changes occur so rapidly, computer and computer related products like scanners, printers and accessories carry a 7-Day Satisfaction Guarantee. No returns will be accepted for computers or computer related products after 7 days.

    100% Secure
    Our site takes every precaution to protect confidential information. When you submit sensitive information via the website, your information is sent using the latest in encryption technology (provided by Verisign Inc.). We are committed to the security of information collected on our sites. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have developed and put in place appropriate electronic and managerial procedures to safeguard and secure the information we collect online. All private account information is kept behind a firewall. The firewall is the recognized industry standard.


    Fast Service
    Not only the best names and the best products here, but also fast service. Get your order in a hurry! Heartland America's sophisticated order processing system and on-site warehouse mean you'll receive exactly what you've ordered - fast! With over 85,000 square feet in our warehouse, the chances are that what you order is in stock. We ship over 1 million packages per year, demonstrating experience that few Internet companies can match.

  • Top of Page


    Heartland America Shipping Rates


    Delivery Charges
    Order Amount
    Delivery
    Order Amount
    Delivery
    Up to $14.99
    $6.95
    $80 to $99.99
    $14.95
    $15 to $29.99
    $7.95
    $100 to $149.99
    $16.95
    $30 to $39.99
    $8.95
    $150 to $199.99
    $19.95
    $40 to $49.99
    $9.95
    $200 to $299.99
    $29.95
    $50 to $69.99
    $10.95
    $300 to $399.99
    $39.95
    $70 to $79.99
    $12.95
    $400 and over
    $49.95
    Volume orders (10 or more) must call for delivery charges
    Oversized or overweight items may have additional charges.
    AK,HI,PR: Some shipping limitations may apply.
    An Order Processing fee will be applied to each order.



    Listed below are shipping details for Heartland America, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $14.95 $6.95
    $14.96 to $29.99 $7.95
    $30.00 to $39.99 $8.95
    $40.00 to $49.99 $9.95
    $50.00 to $69.99 $10.95
    $70.00 to $79.99 $12.95
    $80.00 to $99.99 $14.95
    $100.00 to $149.99 $16.95
    $150.00 to $199.99 $19.95
    $200.00 to $299.99 $29.95
    $300.00 to $399.99 $39.95
    $400.00 to Up $49.95
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $14.99 $6.95
    $15.00 to $29.99 $7.95
    $30.00 to $39.99 $8.95
    $40.00 to $49.99 $9.95
    $50.00 to $69.99 $10.95
    $70.00 to $79.99 $12.95
    $80.00 to $99.99 $14.95
    $100.00 to $149.99 $16.95
    $150.00 to $199.99 $19.95
    $200.00 to $299.99 $29.95
    $300.00 to $399.99 $39.95
    $400.00 to Up $49.95

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    Heartland America Shipping Policies


    Returns & Shipping

    We ship online orders via UPS, FedEx Home Delivery and RR Donnelly Logistics.

    We do ship Fed Ex, expedited shipping to AK, HI and Puerto Rico*. Additional shipping charges will apply.

    Please provide a physical street address for delivery. Items shipped directly from the manufacturer are not available for shipping outside the contiental U.S.A. No international orders.

    Most standard delivey orders ship USPS. Dropship, overweight and some other orders require a physical mailing address.

    *Customers living outside the Continental US. and customers requesting expedited shipping are required to include a physical street address.

    We are unable to ship to APO or FPO addresses.

    Guaranteed Satisfaction
    At Heartland America, our customer's satisfaction is very important to us. If you are not completely satisfied with an item you've purchased from Heartland America, you may return it within 30 days for a full refund of the merchandise price*. After 30 days, items may be returned for merchandise credit (Up to 90 days). Some restrictions may apply.

    *Because technological changes occur so rapidly, computer and computer related products like scanners, printers and accessories carry a 7-Day Satisfaction Guarantee. No returns will be accepted for computers or computer related products after 7 days. 7 day return privilages also apply to customer returned merchandise. Customer returned merchandise is no longer covered by manufacturers warranty.

    Top of Page
    Heartland America Tax Information

    Heartland America is required by law to collect sales tax on orders shipped to:

    Minnesota 6.5%
    Nevada 6.5% plus applicable county taxes.
    South Dakota 4%

    *Note: Heartland America is not responsible for International Duties or Taxes.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Heartland America with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Heartland America's Privacy Policy.

    Heartland America's Privacy Policy

    Heartland America Privacy Policy

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    Return Procedures
    To return an item to Heartland Americaģ please call 1-800-478-8365 or
    1. Package your return in the original carton (All returned products must be complete including the original packing, accessories, parts, manuals, etc.).
    2. Please include the shipment invoice (packing slip) with the backside filled out including: Reason for the return - (A.Not as expected, B.Arrived too late, C.Wrong item on Invoice, D.Wrong Item Shipped, E.Wrong Color, Size, etc. F.Not as Advertised, G.Defective) and Action Requested - (Refund or exchange).
    3. Send your return via UPS ground or Insured Parcel Post to Heartland America Returns Dept. 8085 Century Blvd. Chaska, MN 55318-3056. All returns for refund are subject to a return processing fee of $2.95/return. No fee will be charged on exchanges/merchandise credits for returns. The customer is responsible for the cost of return shipping.

    Contact this seller Phone: 800-966-1233

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.