Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (616 ratings)

Frequently Asked Questions

All items are as listed as the condition states.† They will either be new or refurbished.† Whether they are new or refurbished, you will receive a full warranty from the manufacturer. All boxes are in their original packaging and sealed unless otherwise stated.† All items contain their original contents unless otherwise stated.

We ask that you please read the condition notes.† Some of our products may have stated conditions that will be true when the product arrives (ie. Minor or major damage to box, missing pieces, etc.)

All items, with the exception of TV's, are shipped via† FedEx and required a signature on delivery, no exceptions.† TV's are shipped via Manna white Glove service.† All Canada TV orders are shipped via FedEx Freight

***FOR ANY INTERNATIONAL ORDER- YOU THE RECIPIENT ARE RESPONSIBLE FOR ANY CUSTOMS OR VAT CHARGES.† FOR ANY RETURNS FROM AN INTERNATIONAL ORDER, YOU THE CUSTOMER ARE RESPONSIBLE FOR ANY RETURN FREIGHT, WHETHER THE ITEM IS DEFECTIVE OR NOT***

Marcus AV - Details

  • Top of Page

    About Marcus AV

    We are an up and coming electronics wholesaler trying to tap the online market.† We are dedicated to serving the customer by passing down our wholesale discounts to a personal level.† Our top of the line facilities and excellent personnel allow us to get goods out usually the next business day, at the latest two business days after the order is received.† Our 100% customer satisfaction policy is upheld on every level of the business.

  • Top of Page


    Marcus AV Shipping Rates

    All of our shipping rates are based on a flat shipment fee and a weighted bases, we unfortunately can not set shipping rates on an item level.

    Listed below are shipping details for Marcus AV, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days24 hours
     per Item$0.00$0.00$0.00
     per Weight (lbs)$0.00$1.25$2.50
     per Shipment$0.00$15.00$25.00
    CanadaETA5 - 10 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$1.00$1.25---
     per Shipment$28.00$38.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    Marcus AV Shipping Policies

    We ship all orders via FedEx.† Standard shipped orders are shipped via FedEx Home Delivery.† Expedited orders are shipped via FedEx 2nd Day Air.† Next Day orders are shipped via FedEx Standard Overnight.

    ***FOR ANY INTERNATIONAL ORDER- YOU THE RECIPIENT ARE RESPONSIBLE FOR ANY CUSTOMS OR VAT CHARGES.† FOR ANY RETURNS FROM AN INTERNATIONAL ORDER, YOU THE CUSTOMER ARE RESPONSIBLE FOR ANY RETURN FREIGHT, WHETHER THE ITEM IS DEFECTIVE OR NOT***

    All orders†over $100.00 USD will†ship fully insured. FedEx† will make up to 3 attempts to deliver.† If the recipient is not available to sign after the 3rd delivery attempt, the package is then returned to us, at that time our return policy is in effect.† The address that is given to us via Amazon is the address the item will ship to.† This can not be changed.† The person receiving the package must also be 21 years of age or older with photo identification.

    All orders we ship, over $100 in value, REQUIRE a direct signature.† It is imperative that someone be at the shipping location in order to receive the package as if FedEx can not deliver after the 3rd attempt, with no one home, the package is returned to us and our return policy will then take effect.

    The only orders that we process that are not shipped via FedEx† are any type of TV sale over 37".† These orders are shipped via Manna White Glove Service.†

    All TV sales over 37" to Canada are shipped via FedEx Freight.

    Returns of non-defective goods- You the customer are responsible for any return freight charges.†

    Defective Goods- Upon receipt, a credit of the freight cost will be issued (we ask you include a copy of the receipt).† When the item is verified defective, that credit will be issued.† If it is not defective, no credit for freight will be issued.
    Top of Page
    Marcus AV Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Marcus AV through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Marcus AV may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Marcus AV through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
    Top of Page

  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Marcus AV with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Marcus AV's Privacy Policy.

    Privacy Practices

    Marcus AV values the privacy of your personal data.

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Marcus AV to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.