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AnkerDirect - Details

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    About AnkerDirect

    About AnkerDirect

     

    AnkerDirect offers a wide selection of smart life accessories including power, interface, USB hubs, protection and sound.

    With a passion for innovation and customer satisfaction, the AnkerDirect team is constantly improving upon its products and operations to deliver the best experience to its valued customers.

     

    Customer Service

     

    30-day money-back guarantee for any reason 

    For 30 days after the date of purchase, return your undamaged Anker product and receive a full refund for ANY reason.

     

    18-month warranty for quality-related issues

    For 18 months after the date of purchase,

    we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.

    Reminder: Be sure to use your product as directed.

     

    Free user support

    Not sure how to get your Anker product to work properly?

    Contact our world-class, friendly support team for quick solutions.

     

    Limitations

    • Our returns and exchange service is limited to all purchases made from AnkerDirect. If you purchased through a different retailer, please contact them directly.

     (Unauthorized reselling of Anker products is prohibited.)


    • Warranty-related shipping costs can only be covered in the country of purchase.

     If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. 

     Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.


    • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return. 

     

    Friendly reminder: When contacting us for help, be sure to have your Anker product handy for troubleshooting!

     

    In the event our exchange policy changes, we’ll be sure to update this page.

     

    Contact us

    Email: support@ianker.c o m

    Phone: 1-800-988-7973 (US) Mon-Fri 9am - 5pm (PST)

     

     

     

     

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    AnkerDirect Shipping Rates



    Listed below are shipping details for AnkerDirect, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$3.99
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA3 - 5 business days
     per Item$3.99
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$3.99
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii PO BoxETA3 - 7 business days
     per Item$3.99
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    AnkerDirect Shipping Policies

    Items are generally shipped out within 1-2 business days after your payment has been verified. Tracking number will be emailed to you once your order is shipped out.

    One order cannot be split for shipping to different locations or on different dates.

    We use USPS as standard shipping method. Please make sure your address is deliverable via USPS. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
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    AnkerDirect Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from AnkerDirect through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from AnkerDirect may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from AnkerDirect through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide AnkerDirect with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to AnkerDirect's Privacy Policy.

    Privacy Practices

    AnkerDirect values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    30-day money-back guarantee for any reason

    For 30 days after the date of purchase, return your undamaged Anker product and receive a full refund for ANY reason.


    18-month warranty for quality-related issues

    For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be sure to use your product as directed.


    Free user support

    Not sure how to get your Anker product to work properly? Contact our world-class, friendly support team for quick solutions.


    Limitations

    • Our returns and exchange service is limited to all purchases made from AnkerDirect. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of Anker products is prohibited.)

    • Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.

    • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.


    Friendly reminder: When contacting us for help, be sure to have your Anker product handy for troubleshooting!


    In the event our exchange policy changes, we’ll be sure to update this page.


    Contact us

    Email: support@ianker.c o m

    Phone: 1-800-988-7973 (US) Mon-Fri 9am - 5pm (PST)

    Contact this seller Phone: 800-988-7973

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.