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Smart Shop Online - Details

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    About Smart Shop Online

    Smart Shop Online strives to provide you with superior customer service, prompt and reliable shipping, and the highest quality products with the best prices.When purchasing from us, you can find relief in knowing that your order will go smoothly without complications from a company you can trust. If something does comes up, we are there to help you every step of the way.

    We are a dedicated company focused on fulfilling our customer's needs and exceeding their expectations. We believe the key to becoming a successful company is to keep our customers happy and by providing a service that keeps them coming back for more.

    You can confidently place your order with us here at Smart Shop Online knowing that your order will be delivered on time and in mint condition.

    We appreciate your business and thank you for choosing Smart Shop Online.

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    Smart Shop Online Shipping Rates


    Listed below are shipping details for Smart Shop Online, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA3 - 5 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii PO BoxETA3 - 7 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    US Protectorates StreetETA4 - 8 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    US Protectorates PO BoxETA4 - 8 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    APO/FPO StreetETA18 - 32 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    APO/FPO PO BoxETA18 - 32 business days
     per Item$4.95
     per Weight (lbs)$0.00
     per Shipment$0.00
    CanadaETA5 - 10 business days
     per Item$10.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    EuropeETA10 - 20 business days
     per Item$10.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    AsiaETA10 - 16 business days
     per Item$10.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Outside US, Eur., CA, AsiaETA10 - 20 business days
     per Item$10.00
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Smart Shop Online Shipping Policies

    All returns and exchanges must be made within 30 days from the purchase date. Returns or exchanges requested more than 30 days after the purchase date will require the customer to deal directly with the particular manufacturer. For all returns and exchanges, please include all packaging materials, inserts, manuals and accessories.

    A Return Authorization Number (RMA#) is required for all returns or exchanges and will be issued to you once an exchange or refund is requested. When sending a product back, be sure to include this number on the package.

    All opened returns or exchanges must be in like-new, re-sellable, original factory condition. This includes all packaging materials, inserts, manuals, and accessories. Non-defective returns/exchanges are accepted less a 20% restocking fee. However, we do not accept returns for opened and non-defective screenprotectors, headphonesor earphones. No exceptions. We will issue a refund or exchange for non-defective items once the product has arrived at our facility. There are no restocking fees for all unopened (new or used) returns or exchanges, but they are accepted less the shipping cost.

    Defective Items -We will gladly exchange or refund the product that has arrived defective if it is within 30 days of the order date. Please inform us if you would like to proceed with either an exchange or with a full refund. For exchanges, we will send out a replacement product immediately along with a prepaid label to send the defective product back. For refunds, we will issue a full refund once it is confirmed (with a tracking number) that the defective product has been shipped back. A prepaid label will be provided via email.

    INTERNATIONAL ORDERS: Items shipped out of the USA will void any warranty as warranties areonly valid in the USA. For defective products, we will gladly give a full refund or exchange. Please ship the item back to us using the most affordable, economic shipping method and we will reimburse the cost to you. For non-defective products, shipping costs will be paid by the buyer and the return / exchange will be accepted less a 20% restocking fee.

    Refused orders or cancellations made after the order has been shipped will be refunded the item price minus a 20% restocking fee once the package is returned to our warehouse.

    We reserve the right to update the policies above without any prior notice.

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    Smart Shop Online Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Smart Shop Online through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Smart Shop Online may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Smart Shop Online through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Smart Shop Online with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Smart Shop Online's Privacy Policy.

    Smart Shop Online's Privacy Policy

    Exact-Deal's Privacy Policy

    Exact-Deal  is committed to protecting you in regards to your personal information and privacy. We do not sell or distribute your private information or IP address to anyone or any company. Your personal information is kept entirely private and will not be distributed whatsoever, for any reason.

    Your credit card numbers are secure by Amazon and we do not even have access to those.

    Your address, telephone, and email will not be shared or sold to any other companies. This information is used strictly for the ordering and shipping process.

    We know that you have many choices. Thank you for allowing us to serve you!

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Smart Shop Online to get information about any additional policies that may apply:

    Contact this seller Phone: 1-415-962-7882

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.