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Products Depot - Details
For questions regarding products, order delivery, or returns, please contact Products Depot Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Products Depot
ProductsDepot is a leading direct to consumer retailer striving to bring a wider selection and a greater experience to our customers.
We value our customers.
We offer a 30 day, easy return policy.
We offer great prices and a great selection.
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Products Depot Shipping Rates
Shipping rates are calculated (with the exception of frozen food) on a per item, weight-based model. THERE IS AN INITIAL SET-UP FEE (box, packaging materials, labor, etc.) IN ADDITION TO THE PER POUND COST. When you specify a particular shipping method, your ZIP code, the product quantity, weight and dimensions are all factored in to arrive at the safest, most economical way to get the product to you. We offer the following shipping methods within the continental United States:
Shipping Frozen Food
- Standard: 3 - 5 business days
- Two-Day: 2 business days
In order to preserve the nutritional value of frozen food, this product must be shipped via Next Day delivery. A flat shipping rate of $39.99 applies for any quantity of frozen food items (free shipping promotion does not apply). This charge covers the shipping, ice pack(s), and styrofoam box.Listed below are shipping details for Depot, including the geographies shipped to, the service level offered, and the prices charged
Listed below are shipping details for Products Depot, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.79 $2.29 per Shipment $6.99 $19.99 Continental US PO Box ETA 3 - 5 business days --- per Item $0.00 --- per Weight (lbs) $0.69 --- per Shipment $6.49 --- Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $2.69 $3.99 per Shipment $27.99 $39.99 Alaska and Hawaii PO Box ETA 3 - 7 business days --- per Item $0.00 --- per Weight (lbs) $2.69 --- per Shipment $27.99 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Online orders placed before 2 PM EST Monday thru Friday are generally processed and shipped the same day. Online orders received after 2 PM EST will usually be processed the next business day. Backordered, drop shipped, custom-made and/or special ordered merchandise may take slightly longer to ship out. In the event of such a delay, we will contact you to let you know. ProductsDepot.com ships to the contiguous United States via UPS Ground and offers 2Day.
Please note that ProductsDepot.com does not ship to P.O. Boxes or APO/FPO addresses.
Standard shipping rates do not apply to Frozen Food!
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Sales tax is not separately calculated and collected in connection with items ordered from Products Depot through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Products Depot may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Products Depot through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
This privacy statement is for ProductsDepot. If you have questions or concerns regarding this statement, please contact us.
Information Collection and UseÂ
We will not sell, share or rent your personal information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you. Information collected includes your name, shipping address, billing address, telephone numbers and e-mail address.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, postal and e-mail delivery and customer service. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
Notification of Changes
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Returns and Refunds
ProductsDepot is dedicated to complete customer satisfaction. We want to make sure that our customers. If you experience a problem with one of our products, simply contact us (click contact seller link below) so we can work toward a speedy resolution. We promise we will do everything in our power to make sure your shopping experience is pleasant by answering your questions, addressing your concerns and assisting you when you need to return an item.
If you would like to return a product, please note that ProductsDepot will only accept new and/or unused items. All returned products must be 100% complete in original packaging and in resalable condition, with all packaging, software, manuals, cables, components, blank warranty cards, accessories and documentation included.
All returns are subject to an initial 15% restocking fee. Fees are subject to change at the discretion of Products Depot. Original shipping and handling charges are non-refundable and ProductsDepot is not responsible for the cost of shipping an item back for return. Once a return has been delivered to ProductsDepot and inspected, you will either receive in-store credit or a refund to your credit/debit card. If your package was damaged while in transit with USPS, UPS or FedEx, ProductsDepot will file the damaged items claim with the carrier on your behalf.
ProductsDepot is unable to accept a return unless it has been issued a valid Return Merchandise Authorization (RMA) number. In order to acquire an RMA number, you must contact us within 30 days of your original invoice date. Beyond 30 days, you must contact the manufacturer directly for warranty service.
You will have 15 days from issuance of an RMA to return an item to us. If you fail to return an item within the 15-day period, the RMA number will expire. RMA numbers cannot be extended nor reissued once they expire. Please note that your RMA number must be clearly and conspicuously printed on the outside of the shipping box you send to ProductsDepot in order for your return to be processed.
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.