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WatchZone - Details

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    About WatchZone

    WatchZone (WristWatch.com, LLC.) is the Internet's leading online fashion brand and name brands watch store, offering discounted prices on up to 50 different name-brand fashion watches such as Armani, Bulova, Calvin Klein, Fossil, Guess, Kenneth Cole, Movado, Nike, and more. We have an intense desire to provide the best shopping experience to our customers. We provide high quality products at affordable prices and best customer service. We hope your shopping experience with us is a good one. If you are not satisfied for any reason, please let us know.

    If you have any questions/ comments, please contact us at 1-800-521-5568 or email us at customerservice@wristwatch.com

    International customer can reach us by phone at 956-682-7132. Please Note: Customers are responsible for all duties/customs charges for the orders shipped to outside United States

    We appreciate your business and will provide best customer service.

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    WatchZone Shipping Rates


    Listed below are shipping details for WatchZone, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Canada
    Europe
    Asia
    Outside US, Eur., CA, Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $7.98
    $50.00 to Up $0.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $7.98
    $50.00 to Up $0.00
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $12.95
    Continental US PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $24.95
    Continental US Street · One-Day · (24 hours)
    Per Shipment Bands Shipment Rate
    $0.00 to $999.99 $18.95
    $1,000.00 to Up $0.00
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $20.95
    Alaska and Hawaii Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $20.95
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $29.95
    US Protectorates Street · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $29.95
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $7.98
    $50.00 to Up $0.00
    Canada · Standard · (5 - 10 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $25.95
    Europe · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $41.95
    Asia · Standard · (10 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $43.95
    Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $43.95

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    WatchZone Shipping Policies

    The majority of our Standard Shipping orders are shipped via UPS Ground and Expedited Shipping orders are sent UPS Next Day Air Saver. Most in-stock items should arrive on your doorstep within†three or†four business days after receipt of your order. If you use the Expedited shipping option, your products should arrive on your doorstep in one or two business days after receipt of your order.

    Packages to APO/FPO† addresses can only be shipped via USPS. We cannot guarantee delivery on/before Dec 24th for APO/FPO orders place after Dec 11th.

    There are some special exceptions: International orders (Outside U.S)†take seven to 20 business days to arrive. Customers are responsible for all Customs/Duty charges.

    Customs, Duties, and Taxes for International shipments

    You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Amazon.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

    The amount of import taxes, custom duties and fees can vary widely from country to country. Please contact your local customs office for further information.

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    WatchZone Tax Information

    Sales tax will be collected on all orders shipped to Texas.

    Customers are solely responsible for all customs and duties for the orders shipped to outside United States.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide WatchZone with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to WatchZone's Privacy Policy.

    WatchZone's Privacy Policy

    We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

    We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

    We are happy to provide further details of our privacy policies. For more information, call us at (800) 521-5568 (toll free), or (956) 682-7132 (outside the U.S.).

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    WatchZone Return/Exchange Policy

    Return Policy

    We want you to be completely satisfied with your purchase. Hence, WatchZone offers a 30-day money back guarantee.

    To return a product, please contact our customer service team. Our customer service team member will issue an RMA (Return Manufacturer Authorization) number and guide you through the return process. Please be sure to read our return policy to ensure your product is eligible for refund.

    To qualify for a refund, the product(s) must be returned within 30 days of delivery. Used products are ineligible for a refund. Products that are modified and/or re-sized are ineligible for a refund.

    Returned items must be in original packaging including instruction booklets, warranty cards (not filled out) along with the packing slip.

    WatchZone will issue a full refund including original shipping costs without penalty only if the return is a result of our error i.e. if the received item was defective, damaged at the time of receipt, or if the incorrect items have been received.

    If a product is returned for any other reason, original shipping costs are not refunded. WatchZone inspects all product returned to its warehouse, and, if the item is found to not be defective, shipping fees will apply and/or a partial refund may be issued.

    For returned items, expect your refund within 3 to 4 weeks of giving your package to the return shipper. In most cases you'll receive the refund sooner. You will receive a notification e-mail of your refund once we've received and processed the returned item.

    For the orders shipped outside US, the orders are non-refundable if the customers refuse the delivery. Customers receiving packages outside US are solely responsible for all the duties and taxes charged at the time of the delivery.

    Exchange Policy

    In case you received a faulty item and need to exchange it for the same item, please contact our customer service. Please contact us within 7 days of delivery if you need to exchange for a faulty item. Our customer service representative will provide instructions for how to return your purchase for an exchange. If item to exchange is not in stock, we will process it as a return and refund for the items returned.

    If you simply would like to exchange for a different item and it is equal or lesser value, please contact our customer service. Our customer service team member will issue an RMA (Return Manufacturer Authorization) number and guide you through the exchange process.

    If you simply would like to exchange for a different item and it is higher value than the original item, please return the original item and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page WatchZone Contact Information

    If you have any questions/ comments, please contact us at 1-800-521-5568 or email us at customerservice@watchzone.com

    International customer may reach us by phone at 956-682-7132

    We appreciate your business and will provide best customer service.

  • Top of Page Warranty Information

    Warranty Coverage
    • Warranty coverage does not apply if the item has been altered or physically damaged.
    • Warranty coverage excludes the crystal, battery, and strap due to wear and tear.
    WatchZone Warranty Info
    We warrant all of our products to be free from manufacturers' defects for a period of one (1) month.

    After the initial one (1) month period, if WatchZone is an Authorized Dealer for the brand of watch purchased, your warranty will be covered by the manufacturer (in most cases). If your watch requires warranty service, it will be sent directly to the manufacturer.

    In the event that WatchZone is not an authorized dealer, your watch will be covered under the standard WatchZone Warranty for a period of one (1) year and will be sent directly to WatchZone for any warranty service requirements.
    Please note that WatchZone is authorized on the following brands only
    Accessory Time
    American Pride
    Boss Hugo Boss
    Charles-Hubert
    Chase Durer
    Citizen
    Festina
    Field & Stream
    Freestyle
    Givenchy
    Guess
    Guess Collection
    Kenneth Cole
    Lancaster
    Nike
    Oakley
    Pierre Cardin
    Pulsar
    Puma
    Reaction
    Seiko
    Seiko Clocks
    Spoon
    Swiss Army
    Timberland
    Tommy Bahama
    Vanceur
    Wenger
    Wired
    Wittnauer