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4.8 stars over the past 12 months
4.8 stars over the past 12 months (494 ratings)

Frequently Asked Questions

01) Do you offer international shipping?
We do NOT offer international shipping or Canada. We ship in US (48 Lower states) and APO/FPO only.

02) Which company are you using for the shipping?

We are using USPS (Most of the shipment, under 13oz or flat rate boxes if they fit in the boxes). FEDEX or UPS for the heavier items.

03) Is delivery confirmation will be provide with the shipping?

Yes, all items will be ship with Delivery Confirmation.
You can track your package on the USPS / FEDEX or UPS website.

04) When my item will be ship?
††††††††† After the payment is clear. Item will be ship in 1 to 2 OPEN business days (NO SHIPPING ON THE WEEK-END), since we need to go to drop the package.

05) How, my item will be ship?
††††††††† Item UNDER 13 oz will be send via USPS First Class Mail.
††††††††† Item OVER 13 oz will be ship depending on their size and shipping rate.
† † † † ††† - Item will be send either via:
††††††††††††† - USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND (if rate is lower that USPS PRIORITY MAIL FLAT RATE) or for most oversize or unusual shape.
††††††††††† - USPS PRIORITY MAIL Flat rate envelop or boxes (if rate is lower that USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND RATE).

06) When, my item will arrive?
Once, we ship the item in 1 to 2 business days. We DO NOT have ANY control of the delivery time by USPS Post Office / UPS GROUND / FEDEX GROUND or due to bad weather. We do not guarantee the delivery time.

07) What, if the buyer provide an incorrect address?
If, an order has been shipped to an address provided by the customer which is invalid. The customer will receive a refund minus the actual shipping since the item will be return to us.

08) What, to do if my item is not arrive after 12 business days?
If, your item do not arrive after 12 business days (Monday to Friday). Please contact us with the tracking number, so we can put a trace to the shipping company (USPS / FEDEX / UPS).
Business day are considerate Monday to Friday exclude holidays.

09) I'm not satisfy with my order, how can I return it?
EXCEPTION: Victoria's Secret and Bath & Body Works products, FOODS Products or HEALTH PRODUCTS that has been opened, can not be RETURN PER AMAZON'S RETURN POLICY. They will be NO REFUND or EXCHANGES PER AMAZON'S RETURN POLICY.

Any return MUST BE WITHIN 30 DAYS.

Our RETURN POLICY:

- Buyer must return the item with DELIVERY CONFIRMATION.

- Restocking fee of 15% will be apply to cover the SHIPPING CHARGE to send to correct item to the customer.

DRUGSTORE LA - Details

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    About DRUGSTORE LA

    We carry many products, including Health & Beauty, General Merchandise, Candy, DVD, Discontinued and Hard To Find items.

    We have access to a large selection of items direct to you.

    Please read all the help pages (shipping, FAQ) before making any purchase, so you agree with all terms and policies.

    If you have any issue with your order, please CONTACT US BEFORE LEAVING ANY FEEDBACK. WE ARE HERE TO HELP TO RESOLVE ANY ISSUE.

    "A Penny saved is a Penny earned" --- Benjamin Franklin.
    "Honesty is the best policy. If I lose mine honor, I lose myself." --- William Shakespeare
    "Mistakes are a part of being human" --- Al Franken. All of us made mistake, since we are humans, but we can correct them to make it right.

    Any problems, or questions please email us through the amazon's Email system.
    If you have any concerns with the order, please contact us prior to leaving a feedback. Negative feedback and/or less than 5 stars affect our seller's status at Amazon.

    We will do everything, we can to help solve the issue. Remember, we are here to help.

    Thank you for your business and to be a such valuable customer.


    DRUGSTORE LA

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    DRUGSTORE LA Shipping Rates

    Shipping after one or two days of the payment.

    ††††††††† Item UNDER 13 oz will be send via USPS First Class Mail.
    ††††††††† Item OVER 13 oz will be ship depending on their size and the shipping rate.
    † † † † ††† - Item will be send either via:
    ††††††††††††† - USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND (if rate is lower that USPS PRIORITY MAIL FLAT RATE) or for most oversize or unusual shape.
    ††††††† or
    ††††††† †† †† - USPS PRIORITY MAIL Flat rate envelop or boxes (if rate is lower that USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND RATE).

    For Alaska and Hawaii Street, Alaska and Hawaii PO Box, US Protectorates Street, US Protectorates PO Box, APO/FPO Street and APO/FPO PO Box, see table for rates.
    If an order has been shipped to an address provided by the customer which is invalid, the customer will be received a refund minus the actual shipping charge.
    Listed below are shipping details for DRUGSTORE LA, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii PO BoxETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    US Protectorates StreetETA4 - 8 business days
     per Item$3.00
     per Weight (lbs)$0.00
     per Shipment$3.00
    US Protectorates PO BoxETA4 - 8 business days
     per Item$3.00
     per Weight (lbs)$0.00
     per Shipment$3.00
    APO/FPO StreetETA18 - 32 business days
     per Item$3.00
     per Weight (lbs)$0.00
     per Shipment$3.00
    APO/FPO PO BoxETA18 - 32 business days
     per Item$3.00
     per Weight (lbs)$0.00
     per Shipment$3.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    DRUGSTORE LA Shipping Policies

    Shipping after one or two days of the payment.

    ††††††††† Item UNDER 13 oz will be send via USPS First Class Mail.
    ††††††††† Item OVER 13 oz will be ship depending on their size and the shipping rate.
    † † † † ††† - Item will be send either via:
    ††††††††††††† - USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND (if rate is lower that USPS PRIORITY MAIL FLAT RATE) or for most oversize or unusual shape.
    ††††††† or
    ††††††† †† †† - USPS PRIORITY MAIL Flat rate envelop or boxes (if rate is lower that USPS PARCEL SELECT or FEDEX GROUND or UPS GROUND RATE).

    For Alaska and Hawaii Street, Alaska and Hawaii PO Box, US Protectorates Street, US Protectorates PO Box, APO/FPO Street and APO/FPO PO Box, see table for rates.
    If an order has been shipped to an address provided by the customer which is invalid, the customer will be received a refund minus the actual shipping charge.
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    DRUGSTORE LA Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from DRUGSTORE LA through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DRUGSTORE LA may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DRUGSTORE LA through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide DRUGSTORE LA with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to DRUGSTORE LA's Privacy Policy.

    Privacy Practices

    DRUGSTORE LA values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact DRUGSTORE LA to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    RETURN