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For questions regarding products, order delivery, or returns, please contact Tromo Electronics (NO TAX anywhere in US) Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Tromo Electronics (NO TAX anywhere in US)
Tromo Electronics (NO TAX anywhere in US) is committed to providing each customer with the highest standard of customer service.
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Tromo Electronics (NO TAX anywhere in US) Shipping Rates
Listed below are shipping details for Tromo Electronics (NO TAX anywhere in US), including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $0.99 $3.99 $6.99 $9.99 per Shipment $4.49 $19.99 $39.99 $59.99 Alaska and Hawaii Street ETA --- 1 - 3 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $4.99 --- --- per Shipment --- $39.99 --- --- Canada ETA 5 - 10 business days 2 - 4 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $5.99 $8.99 --- --- per Shipment $49.99 $49.99 --- --- Europe ETA --- 2 - 4 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $12.99 --- --- per Shipment --- $79.99 --- --- Asia ETA --- 2 - 5 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $12.99 --- --- per Shipment --- $79.99 --- --- Outside US, Eur., CA, Asia ETA --- 2 - 5 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $19.99 --- --- per Shipment --- $119.99 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
All INTERNATIONAL buyers are responsible for any CUSTOM charge /VAT FEE by your own country.
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Sales tax is not separately calculated and collected in connection with items ordered from Tromo Electronics (NO TAX anywhere in US) through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Tromo Electronics (NO TAX anywhere in US) may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Tromo Electronics (NO TAX anywhere in US) through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Tromo Electronics (NO TAX anywhere in US) values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Tromo Electronics (NO TAX anywhere in US) to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Return & Refund Policy
Buyer can return items within 30 days of the purchase. Returns are not acceptable more than 30 days. Items must be returned in their original factory packaging with UPC & SN , All accessories in the original shipment must be included (i.e. manuals, warranties, security seals, etc.).
Shipping is Non-refundable. Note: If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any credit. The customer is responsible for determining if the product(s) ordered suits their needs.
All returns must be per-approved and be issued a RMA (Return Merchandise Authorization) number. Unauthorized returns will be considered abandoned and will not be credited. The customer will be responsible for shipping charges to return the package to them. If returned materials are not received within 15 days of the issuance of the RMA, the RMA is to be considered canceled and will not be reissued.†
PRODUCT SPECIFIC RETURN POLICY
1) Electronics (i.e. computer, laptop, tablet, printer, Camera, etc.) returns: The item must be in new condition with original packaging with intact UPC & SN and accessories. There is also a restocking fee of 20% on all electronics returns (tablets, laptops, cell phones and video game systems). The restocking fee will be deducted from the refund.
2) Office Product Returns: The item must be in new condition with original packaging with intact UPC & SN and accessories . 20% restock fee will be charged once the factory seal is broken.
3) Music, Movie, Video Game, and Software returns: The item can only be returned if the packaging is unopened and factory sealed. No return and refund will be issued if it has been opened (taken out of its plastic wrap). Tromo Electronics is not responsible for system/software incompatibility. Customers are encouraged to contact the respective software publisher for answers to technical questions.
4) Health & Personal Care and Beauty Returns: These items must be unopened in original packaging. No return is acceptable once the factory seal is broken. Some Health & Personal Care products are not returnable, including: 1.Cholesterol monitors; 2.Diabetic/glucose monitors; 3.Fragrances; 4.Sex & Sensuality items; 5. Thermometer.
5) For hard to get holiday gift items, premiums may have to be paid to get it to you before holiday. Only market price can be refunded for after holiday return.