Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,426 ratings)

Frequently Asked Questions

Q. Are your products genuine?
A. All of our products are 100% genuine, in the manufacturers packaging

Q. What about P&P?
A. Standard USA delivery is included within our prices. USA orders of two or more items may be dispatched separately.

Q. How long will it take to receive my order?
A. Orders are normally dispatched within 1-2 working day of the order date. The majority of orders are received within 3-4 working days. However, we cannot guarantee the speed of the standard postal service and sometimes delays are experienced.

Q. What do I do if I have not received my order?
A. If you have not received your order after†14 working days since dispatch please initially check with your post office to ensure that they do not have the parcel, and then if they do not have it please contact us and our customer services team will be happy to investigate.

Q. What is your returns policy?
A. For reasons of hygiene & safety, we cannot refund or exchange any food, confectionery, healthcare, grooming products or cosmetics that have been removed from the original wrapping (or show any signs of having been used) unless they are faulty.

Q. Do you ever run out of popular product lines?
A. Occasionally yes. In the unlikely event that an item is not in stock we will contact you within 72 hours of the receipt of your order. You will have the option of cancelling or continuing with the remainder of the order.†

Original Supermarket UK - Details

  • Top of Page

    About Original Supermarket UK

    Original Supermarket UK strives to offer customers the very best range of health, beauty, grocery, confectionery & electrical items at the lowest prices. Our goods are despatched from multiple fulfilment warehouses and our pharmacy only medicines are despatched by our partner pharmacy GPhC number 1102466.

    Goods may arrives at separate times in separate deliveries and please allow 10 days prior to contacting us if an item doesn't arrive. We use muliple postage methods (Royal Mail, Interlink Express, TNT, E-parcels) to keep our postage costs to a minimum and offer free postage to our customers.

  • Top of Page


    Original Supermarket UK Shipping Rates


    Listed below are shipping details for Original Supermarket UK, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA18 - 26 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA18 - 26 business days
     per Item$0.00
     per Weight (lbs)$0.50
     per Shipment$5.00
    Alaska and Hawaii StreetETA18 - 26 business days
     per Item$0.00
     per Weight (lbs)$0.50
     per Shipment$5.00
    US Protectorates StreetETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$0.50
     per Shipment$5.00
    US Protectorates PO BoxETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$0.50
     per Shipment$5.00
    CanadaETA5 - 10 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    EuropeETA10 - 20 business days
     per Item$1.99
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    18 - 26 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    Original Supermarket UK Shipping Policies

    All items are Shipped within 24 Hours.

    Items shipped from Fulfilment Centres in the United Kingdom.
    Please allow upto 14 Days for Delivery before contact.
    Top of Page
    Original Supermarket UK Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Original Supermarket UK through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Original Supermarket UK may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Original Supermarket UK through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Original Supermarket UK with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Original Supermarket UK's Privacy Policy.

    Privacy Practices

    Original Supermarket UK values the privacy of your personal data.

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Original Supermarket UK to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.