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HOBBYTOWN - Details

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    About HOBBYTOWN

    At HobbyTown we are dedicated toward the delivery of the highest level of online customer service.  We want to exceed your expectations by offering new, high quality products at affordable prices, and sending tracking information with every package that leaves our facility.  When you buy from HobbyTown, we want you to feel like you were face to face with us in a store.

    Please contact us with any questions through the marketplace.  Our normal business hours are Monday through Friday, 8:00am to 5:00pm (CST).  Because we are a family oriented business, we are closed for the following holidays:  New Year's Day, Memorial Day, U.S. Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas.

    Thanks for shopping with HobbyTown!

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    HOBBYTOWN Shipping Rates

    Please note the following information regarding shipping rates of your order from HobbyTown:

    • Free standard shipping to the continental U.S.
    • Weight based shipping to Alaska, Hawaii, APO/FPO's and US Protectorates
    • Expedited shipping is available (additional charge)
    • International Shipping is available (additional charge)

    Listed below are shipping details for HOBBYTOWN, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.00$0.00$6.99$7.99
     per Shipment$0.00$5.99$13.99$25.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.00$0.00------
     per Shipment$0.00$5.99------
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    US Protectorates StreetETA4 - 8 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    APO/FPO StreetETA18 - 32 business days8 - 16 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$4.99$4.99------
     per Shipment$1.99$6.99------
    CanadaETA5 - 10 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$3.99$9.99------
     per Shipment$19.99$19.99------
    EuropeETA10 - 20 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$7.99$14.99------
     per Shipment$19.99$19.99------
    AsiaETA10 - 16 business days2 - 5 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$7.99$14.99------
     per Shipment$19.99$19.99------
    Outside US, Eur., CA, AsiaETA10 - 20 business days2 - 5 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$7.99$14.99------
     per Shipment$19.99$19.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    HOBBYTOWN Shipping Policies

    We are pleased to offer same day shipping on all in-stock orders placed Monday - Friday, before 1:30pm CST. Orders received after or on Saturday and Sunday will be shipped the following business day.

    • All orders are shipped via FedEx or USPS
    • Tracking numbers are provided for all orders
    • We can only ship orders to P.O. Boxes using USPS.
    • Delivery times:
    • Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
    • Expedited U.S.: 2 to 6 business days after shipping
    • Two-Day U.S.: 2 business days after shipping
    • One-Day U.S.: 1 business day after shipping
    • International Standard: 3 to 6 weeks (may take up to 8 to 12 weeks due to customs delays)
    • International Shipping:  We do not pay any Duties, Taxes, or Fees associated with the customs process.
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    HOBBYTOWN Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from HOBBYTOWN through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from HOBBYTOWN may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from HOBBYTOWN through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide HOBBYTOWN with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to HOBBYTOWN's Privacy Policy.

    Privacy Practices

    HOBBYTOWN values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact HOBBYTOWN to get information about any additional policies that may apply:

    Contact this seller Phone: 4024174880

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Return Policy

    We want you to be fully satisfied with every item that you purchase from HobbyTown. We will gladly accept your return or exchange of unopened merchandise, in resellable condition, within thirty (30) days of the original delivery date. Due to restrictions placed upon us by product manufacturers, once an item is opened, all issues/questions regarding defective items, product inquiries and product warranties (including repairs, replacements or exchanges) are handled directly by the manufacturer of the item in question. We will be more than happy to assist you contacting the manufacturer. If you are unable to reach an amicable resolution with the manufacturer, do not hesitate to contact us through the market place and we'll help you out.

    No returned merchandise will be accepted without a Return Material Authorization (RMA). To obtain a RMA, contact us through the market place. At that time, we will agree upon what course of action will best satisfy your needs. You may choose between an exchange of a like item or refund. If you choose a refund, HobbyTown reserves the right to charge a 15 percent restocking fee, initial shipping costs incurred and yours to return the item will not be reimbursed. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. We will pay the return shipping only if the return is a result of our error.

    For international shipments, the customer is responsible for the goods after proof of delivery has been received from the shipping carrier. International customers will have 14 days to return merchanise purchased from HobbyTown. In the event of a return, the customer assumes responsibility for the merchandise until delivered to HobbyTown.

    During the Holiday Season, we extend our 30-Day Return Policy to cover any gifts that might be ordered. Orders placed from November 8th through December 31st may be returned until January 31st.