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Brooks Sports - Details
For questions regarding products, order delivery, or returns, please contact Brooks Sports Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Brooks Sports
Brooks® Sports, Inc. is your go-to company for anything and everything related to the run. As a leading running company that designs and markets high-performance men's and women's running shoes we are dedicated to inspiring people to run and be active by creating innovative gear that keeps them running longer, farther, faster and happier.
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For orders over $75, we offer Free FedEx Ground Shipping. For orders under $75, we charge $5 for shipping.
Listed below are shipping details for Brooks Sports, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $5.00 $50.00 to Up $0.00 Alaska and Hawaii Street · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $5.00 $50.00 to Up $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
For Standard shipping, we send orders via FedEx Ground which takes 3 to 10 *business* days from pickup. Our warehouse is based in the Washington state so orders shipping to the west coast usually arrive closer to 3 days while orders to the east coast arrive closer to 10 days.
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BrooksRunning.com charges local sales tax in AZ, CA, CO, FL, GA, IL, IN, KS, MI, NY, OH, TN, TX and WA. We may add additional states in the future.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Brooks Sports values the privacy of your personal data.
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Returns and Refunds
Brooks' True Blue Guarantee
Brooks products come with a no-questions-asked, 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your new Brooks equipment within the first 30 days after purchase, we will replace or exchange your product.
Items purchased directly from Brooks storefront on Amazon:
Unworn Items: To return an unworn item for a refund, please package it in its original packaging and return it within 30 days using the return directions included with the order. You are responsible for the cost of shipping the item back to us, and we recommend using a shipping method with tracking for your return. Please use the address label provided in your original shipment. We do our best to refund your credit card within two business days of receipt. After that, your bank may take between 2 and 10 days to credit your card.
Worn Items: Please call us at 1-800-227-6657, option 2, within 30 days of purchase and we will replace or exchange your product.
· All returns or exchanges must be shipped prepaid by customer, via any method. CODs cannot be accepted.
· We provide free outbound shipping for the new item on any exchange.
· Please pack the item you are sending back securely in its original package, if possible
· Abuses to the return policy, such as abnormal wear and tear, are subject to Brooks' discretion
· When used for its intended purposes, Brooks footwear has a life expectancy of 300 to 500 miles or three to six months. Because our PureProject shoes are lighter and use thinner materials, we recommend replacing them every 250 to 300 miles.
Brooks is dedicated to providing unparalleled service. If we can be of further assistance, please contact Brooks Customer Service at 1-800-227-6657 (U.S. only).
Contact this seller Phone: 1-800-227-6657
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Sorry, at this time we do not offer gift messaging services.
Sorry, at this time we do not offer gift wrapping services.