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DependableResource - Details

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    About DependableResource

    About DependableResource

    DependableResource is a leading online retailer of Consumer Electronics and accessories.† Our goal is to provide the best selection possible at the lowest possible price and deliver products quickly and efficiently to your home†or office anywhere in the United States.† We have over 35 years of Consumer Electronics experience which has taught us what the American consumer is looking for.† The internet has allowed us to take this knowledge and†provide†great products and service to consumers all around the country.† There are thousands of internet resellers for Consumer Electronics but only a few that provide the consistent high level of service and low pricing that you'll find at DependableResource.†
    We hope you enjoy your online shopping experience and we value any additional feedback you may have.†
    Enjoy your visit to our website!

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    DependableResource Shipping Rates


    Listed below are shipping details for DependableResource, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days
     per Item$0.00$0.00$0.00
     per Weight (lbs)$0.79$1.49$2.25
     per Shipment$6.99$11.99$22.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$0.99$1.49---
     per Shipment$7.25$9.99---
    Alaska and Hawaii StreetETA3 - 7 business days------
     per Item$0.00------
     per Weight (lbs)$2.29------
     per Shipment$26.99------
    Alaska and Hawaii PO BoxETA3 - 7 business days------
     per Item$0.00------
     per Weight (lbs)$3.99------
     per Shipment$29.99------
    US Protectorates StreetETA4 - 8 business days------
     per Item$0.00------
     per Weight (lbs)$3.88------
     per Shipment$24.99------
    US Protectorates PO BoxETA4 - 8 business days------
     per Item$0.00------
     per Weight (lbs)$3.99------
     per Shipment$25.29------
    APO/FPO StreetETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$1.25$1.47---
     per Shipment$7.25$13.75---
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$1.23$1.47---
     per Shipment$7.99$13.75---
    CanadaETA5 - 10 business days------
     per Item$0.00------
     per Weight (lbs)$5.36------
     per Shipment$26.32------
    EuropeETA10 - 20 business days------
     per Item$0.00------
     per Weight (lbs)$5.62------
     per Shipment$52.36------
    AsiaETA10 - 16 business days------
     per Item$0.00------
     per Weight (lbs)$6.80------
     per Shipment$89.99------
    Outside US, Eur., CA, AsiaETA10 - 20 business days------
     per Item$0.00------
     per Weight (lbs)$5.99------
     per Shipment$60.00------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    DependableResource Shipping Policies

    SHIPPING:

    All orders Ship by the next business day.

    In the event that a product's stock is depleted before your order is processed, you will be notified promptly.

    Customer is responsible for all shipping charges incurred, including shipping of returned items.

    All items shipped may require an adult signature for delivery.

    If you receive a product that is damaged in transit, follow these instructions: Refuse the shipment if possible.
    Contact DependableResource Customer Service immediately

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    DependableResource Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from DependableResource through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DependableResource may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DependableResource through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide DependableResource with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to DependableResource's Privacy Policy.

    DependableResource's Privacy Policy

    Privacy Statement


    We can be reached via e-mail at DependableResource@DependableResource.com

    For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

    We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumersí access or visit.† The information we collect is used to improve the content of our Web page.

    With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, customize Web page content based on visitors' browser type or other information that the visitor sends.

    If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

    Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

    Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

    With respect to Ad Servers: We do not partner with or have special relationships with any Ad Server companies.

    From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

    Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

    Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), a description of information that we maintain about them.

    Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.

    Consumers can have this information corrected by sending us e-mail at the above address.

    With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    RETURN POLICY:

    If you need to return an item, please email; Upon approval, DependableResource will email you a Return Authorization Number (RA#) and Return Instructions.No returns of any type will be accepted without an RA#. Return Authorization Numbers are valid for fourteen (14) days. Any products returned after the expiration date will be refused. Please note that an RA# does not guarantee a final disposition. All returns are subject to inspection.; Shipping, handling and insurance costs are non-refundable regardless of the reason for the return. All returns must be returned with all manufacturer packaging and inside shipping material, Please keep the manufacturer box for at least 30 days; Returns must be shipped freight prepaid. Products received freight collect, without an RA#, not approved for return, or in any way not meeting the above criteria, will be refused.; Please allow fourteen (14) days for processing returns.; Any products returned with missing or damaged original contents or false claims of defect, will be refused or assessed an additional restocking fee at our discretion.; RA numbers must be clearly printed on the outside of the package. Shipments without an RA#will be refused.When returning items, it is the sender's responsibility to ensure that all articles are received by DependableResource and that they are received undamaged. Using an insured shipping method is recommended. We will not be held liable for inbound parcels which are misdirected, damaged or lost en route.;

    NON-DEFECTIVE MERCHANDISE:; Non-Defective products may be returned within fourteen (14) days of receipt of goods and are subject to a minimum restocking fee of 20%.Freight charges will not be refunded.If a product has been opened or the product has been used it cannot be returned for credit.;

    DEFECTIVE MERCHANDISE:; After obtaining a Return Authorization Number, defective products may be returned within fourteen (14) days of receipt of goods.Any defective product, which is still in its like-new condition, in the original box and which still includes all originally included accessory items and packing materials will be exchanged only. All merchandise defects will be verified by DependableResource returns department and must be confirmed prior to shipment of the replacement.If a replacement is not available, DependableResource will credit you for the original price paid for the product.All items that ship via Truck (Motor Freight) and Televisions over 14 inches are not returnable, as they are serviced under the manufacturer's warranty.LCD Projectors and screens are not returnable; they are serviced under the manufacturer's warranty, Items shipped via Motor Fright (ie. Large TVs, BBQ Grills) cannot be returned as the manufacturers will repair items under the warranty.;

    MIS-SHIPMENT:; If an item has been sent to you as the result of an error on our part such as an incorrect item or duplicate order, please email

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.