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DependableResource - Details
For questions regarding products, order delivery, or returns, please contact DependableResource Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About DependableResourceDependableResource is a leading online retailer of Consumer Electronics and accessories.† Our goal is to provide the best selection possible at the lowest possible price and deliver products quickly and efficiently to your home†or office anywhere in the United States.† We have over 35 years of Consumer Electronics experience which has taught us what the American consumer is looking for.† The internet has allowed us to take this knowledge and†provide†great products and service to consumers all around the country.† There are thousands of internet resellers for Consumer Electronics but only a few that provide the consistent high level of service and low pricing that you'll find at DependableResource.††We hope you enjoy your online shopping experience and we value any additional feedback you may have.††Enjoy your visit to our website!
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DependableResource Shipping Rates
Listed below are shipping details for DependableResource, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.79 $1.49 $2.25 per Shipment $6.99 $11.99 $22.99 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $0.99 $1.49 --- per Shipment $7.25 $9.99 --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.29 --- --- per Shipment $26.99 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.99 --- --- per Shipment $29.99 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.88 --- --- per Shipment $24.99 --- --- US Protectorates PO Box ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.99 --- --- per Shipment $25.29 --- --- APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $1.25 $1.47 --- per Shipment $7.25 $13.75 --- APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $1.23 $1.47 --- per Shipment $7.99 $13.75 --- Canada ETA 5 - 10 business days --- --- per Item $0.00 --- --- per Weight (lbs) $5.36 --- --- per Shipment $26.32 --- --- Europe ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $5.62 --- --- per Shipment $52.36 --- --- Asia ETA 10 - 16 business days --- --- per Item $0.00 --- --- per Weight (lbs) $6.80 --- --- per Shipment $89.99 --- --- Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $5.99 --- --- per Shipment $60.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
All orders Ship by the next business day.
In the event that a product's stock is depleted before your order is processed, you will be notified promptly.
Customer is responsible for all shipping charges incurred, including shipping of returned items.
All items shipped may require an adult signature for delivery.
If you receive a product that is damaged in transit, follow these instructions: Refuse the shipment if possible.
Contact DependableResource Customer Service immediately
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Sales tax is not separately calculated and collected in connection with items ordered from DependableResource through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DependableResource may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DependableResource through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We can be reached via e-mail at DependableResource@DependableResource.com
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumersí access or visit.† The information we collect is used to improve the content of our Web page.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any Ad Server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), a description of information that we maintain about them.
Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.
Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
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Returns and Refunds
If you need to return an item, please email; Upon approval, DependableResource will email you a Return Authorization Number (RA#) and Return Instructions.† No returns of any type will be accepted without an RA#. Return Authorization Numbers are valid for fourteen (14) days. Any products returned after the expiration date will be refused. Please note that an RA# does not guarantee a final disposition. All returns are subject to inspection.; Shipping, handling and insurance costs are non-refundable regardless of the reason for the return. All returns must be returned with all manufacturer packaging and inside shipping material, Please keep the manufacturer box for at least 30 days; Returns must be shipped freight prepaid. Products received freight collect, without an RA#, not approved for return, or in any way not meeting the above criteria, will be refused.; Please allow fourteen (14) days for processing returns.; Any products returned with missing or damaged original contents or false claims of defect, will be refused or assessed an additional restocking fee at our discretion.; RA numbers must be clearly printed on the outside of the package. Shipments without an RA#† will be refused.† When returning items, it is the sender's responsibility to ensure that all articles are received by DependableResource and that they are received undamaged. Using an insured shipping method is recommended. We will not be held liable for inbound parcels which are misdirected, damaged or lost en route.;
NON-DEFECTIVE MERCHANDISE:; Non-Defective products may be returned within fourteen (14) days of receipt of goods and are subject to a minimum restocking fee of 20%.† Freight charges will not be refunded.† If a product has been opened or the product has been used it cannot be returned for credit.;
DEFECTIVE MERCHANDISE:; After obtaining a Return Authorization Number, defective products may be returned within fourteen (14) days of receipt of goods.† Any defective product, which is still in its like-new condition, in the original box and which still includes all originally included accessory items and packing materials will be exchanged only. All merchandise defects will be verified by DependableResource returns department and must be confirmed prior to shipment of the replacement.† If a replacement is not available, DependableResource will credit you for the original price paid for the product.† All items that ship via Truck (Motor Freight) and Televisions over 14 inches are not returnable, as they are serviced under the manufacturer's warranty.† LCD Projectors and screens are not returnable; they are serviced under the manufacturer's warranty, Items shipped via Motor Fright (ie. Large TVs, BBQ Grills) cannot be returned as the manufacturers will repair items under the warranty.;
MIS-SHIPMENT:; If an item has been sent to you as the result of an error on our part such as an incorrect item or duplicate order, please email
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.