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Quantum Wireless - Details

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    About Quantum Wireless

    At Quantum-Wireless, we believe that innovation is power. We don’t follow the technology trends—we create them, and as 21st century trailblazers we’re dedicated to bringing our customers the freshest, next generation niche communication 3G and 4G devices around. We cater to the broadest spectrum of technology consumers, from the tech novice to the tech whiz, specializing in product lines ranging from cell phone cases to GPS Tracking Systems.

    Backed by a dynamic management and employee base, Quantum buzzes with the same pulsing energy pervading its hometown: the heart of midtown Manhattan, NY. Through practicing a unique formula combining superior products with a personalized customer service approach, we have become an established and respected authority in the field of technological progress. In fact, Quantum ranks #56 on this year’s Inc. 500, a prestigious list detailing the 500 fastest-growing private companies in America in 2012, and #1 in Inc.’s Telecommunications category.

     Quantum-Wireless: Providing you with the products and service you deserve, at a price you can afford.


     We are available to assist you Mon.-Thur. 9AM to 5PM, Friday 9AM to 3PM, excluding major Holidays.

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    Quantum Wireless Shipping Rates



    Listed below are shipping details for Quantum Wireless, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days
     per Item$0.00$0.00$0.00
     per Weight (lbs)$0.49$1.50$2.50
     per Shipment$8.42$19.99$24.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$1.50$2.50---
     per Shipment$10.49$24.99---
    Alaska and Hawaii StreetETA3 - 7 business days------
     per Item$0.00------
     per Weight (lbs)$2.70------
     per Shipment$7.50------
    CanadaETA5 - 10 business days------
     per Item$0.00------
     per Weight (lbs)$4.33------
     per Shipment$30.70------
    EuropeETA10 - 20 business days------
     per Item$0.00------
     per Weight (lbs)$11.99------
     per Shipment$46.99------
    AsiaETA10 - 16 business days------
     per Item$0.00------
     per Weight (lbs)$11.99------
     per Shipment$46.99------
    Outside US, Eur., CA, AsiaETA10 - 20 business days------
     per Item$0.00------
     per Weight (lbs)$11.99------
     per Shipment$46.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Quantum Wireless Shipping Policies

    Shipping Policy Available US Shipping Methods: * Ground Shipping: 3-10 business days * Three-Day Shipping: 3 business days * Two-Day Shipping: 2 business days * One-Day Shipping: 1 business day * USPS Priority Shipping: 2-3 business days (actual transit time may vary) Please note: Not all shipping methods are available for every product. If selecting USPS priority, please realize that this is estimated by USPS and although it is priority, it may take longer than their advertised 2-3 days. If you need it in an exact specified time frame please select a different method. Refunds will not be given if USPS does not deliver within the estimated ship time. International shipments may take extra time to process. Orders placed by 2PM (Mon - Fri) typically ship out same day. Orders placed after 2PM will most likely not be processed until the next business day. Orders placed after 2PM on Friday will most likely not be processed until Monday or the next business day. Orders are shipped Monday - Friday (excluding holidays). Saturday delivery is allowed only if customer pays for all fees.



    Note,  changing your shipping speed to a faster method will not change the estimated shipping date, but your estimated delivery date should improve (subject to item availability). The ETA is after shipping and does not include processing time.

    In addition, many times Amazon will hold off on approving an order until it can do a credit check. We also reserve the right to refuse to complete an order where a palpable error is evident.


    If you have not received your item when expected please do not hesitate to contact us. You can email us at at
    . We are available to assist you Mon.-Thur. 9AM to 5PM, Friday 9AM to 3PM, excluding major Holidays.
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    Quantum Wireless Tax Information

    Sales tax is separately calculated and collected in connection with purchases shipping to New York, as indicated in the ordering process.

    For Sales Tax exempt entities and if you are buying for resale, please fax in your sales tax exempt documents to . We are a available Mon-Thur. 9AM to 6PM,  Friday 9AM to 3PM EST.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Quantum Wireless with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Quantum Wireless's Privacy Policy.

    Privacy Practices

    Quantum Wireless values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Returns for Sealed & Unused Merchandise  - Is allowed within 20 days of delivery. Please email us at AmazonSupport@Quantum-co.com to request an RMA - Return Merchandise Authorization. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. Per Amazon’s policy, return postage is on the buyer. In the event an item is sold with "free shipping", Quantum Wireless will refund the amount of sale, less "actual shipping costs" to customer. After the approval is sent, we will have to receive the item within the next 10 days. No refund/exchange will be made if the package is late without notice.

    Returns
    for Opened Merchandise – Is allowed within 15 days of delivery. Open merchandise must be returned in the undamaged manufacturers packaging and include all accessories. There is a 10-20% restocking fee for opened items. Please do not tape or write anything on the manufacturers packaging. Merchandise that is received in any way that compromises its value will result in a much higher restocking fee based on its loss of value. The restocking fee for opened items received in a compromised condition is at our discretion.


    • The following item categories are not allowed for return/exchange under any circumstances if opened: Batteries, Cell Phones, Video games, Software / Licenses, Warranties, Home and Kitchen Appliances, Personal Care, Televisions, Larger LCD Screens & Laptops, Used One-Time Use Products. We suggest that you contact us prior to buying any of the above if you need more information and to get a written exception to this policy. You can contact us at AmazonSupport@Quantum-co.com.

     

    Items that are Materially Different/Not As Advertised - If your item is materially different than what is advertised - Please do not hesitate to contact our Amazon Customer Service within 10 days at . Items that do not live up to your desired expectations are not materially different and we cannot be held responsible. Please direct all complaints and questions directly to the respective manufacturer as they are best fit to handle. 

     

    Damaged/DOA/Defective items - Reported within 10 days are immediately replaced free of charge. If your item becomes/or is found to be defective beyond the allotted reporting period and is under warranty, than you should contact the manufacturer directly.

     

    Merchandise Sold As Used - While the majority of our items are sold as brand new, we do sell some items that are used but are tested and are working. We currently do not accept returns for these items. Customers should contact the respective manufacturer as the products are covered under their warranty and direct all return issues to them.

    Again, please do not send your
    return prior to asking for a RMA number by emailing us at AmazonSupport@Quantum-co.com Return without an RMA on the box misplaced altogether and/or will be refused by our warehouse! Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.

     

    Returns must include the original  packaging and included accessories (i.e. Manuals, warranty, security seal etc.). Do not write or paste anything on manufacturers packaging. Place return in another carton for shipping so that it arrives safely. If your item is missing any of the above, please do not return it.

     

    ·     Refunds, regardless of the nature, are usually processed within 7-14 business days. If the allotted time has already passed and you have still not been refunded in any way please contact us. The same applies to exchanges.

     

    Should you have any further questions or concerns regarding our policy, please do not hesitate to contact our Amazon Customer Service Support.

    Contact this seller Phone: (877)259-4629

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.