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4.6 stars over the past 12 months
4.6 stars over the past 12 months (1,996 ratings)

Frequently Asked Questions

Q:†††What is your return policy?

If your order is signigicantly not-as-described, faulty or contains the wrong items, you can return them back to us for repair or replacement within 30 days of purchase.

Returning an Item

  • For a refund, items must be returned within 30 days of purchase.
  • The returned items must be in their original condition, with the return slip, and all accessories and packaging included, or as advised by our support staff.
  • You will receive a full refund of the purchase price minus shipping charges.
  • Please note that do not send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information.

Instructions for Returning Items

  1. Contact our our customer service staff first, they will offer you technical help and possible solutions.
  2. If the issues are not resolved, you should file a "Return Request" including the order number, product model number, nature of the proble, and a step-to-step description of how to reproduce the problems.And we will issue a Retun Merchandise Authorizaiton (RMA) by sending you an email and provide a return slip for enclosing with the returning goods.
  3. Mail the product to us as soon as we checked the RMA No.. Generally we advise you to return faulty goods by sending them via USPS in the event that the product does not have the declaimed problems. And you will be responsible for the shipment safety. Please note that returned items must be in their original condition, with the return slip, and all accessories and packaging included, or as advised by our support staff.
  4. You will be informed when we have received the returned products. Options for replacement/service/refund are clarified if available.
  5. We will check the goods to verify the claim. Replacements or serviced items are shipped back to the customer via China Post ePacket, with full tracking details provided.

Tip: We are not responsible for lost returns.If you have questions about your return, please contact our Customer Service staff.

Wisedeal-IKASEFU - Details

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    About Wisedeal-IKASEFU

    Wisedeal, found in 2011 with headquarter in China, is the leading wholesaler and exporter of consumer electronics. We believe that the internet further breaks the geographical barrier and pull the factories and the small businesses closer. By combining Amazon and internet business model, Wisedeal's online store enables consumer worldwide to purchase products at real factory prices, but without the complex import/export procedures and risk.

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    Wisedeal-IKASEFU Shipping Rates

    Wisedeal†offers free shipping service to worldwide for all shipments via China Post ePacket. We can freely offer the USPS tracking number.


    Listed below are shipping details for Wisedeal-IKASEFU, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA17 - 28 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA17 - 28 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    17 - 28 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Wisedeal-IKASEFU Shipping Policies

    We can ship packages†by China Post ePacket from Shenzhen,US(7-10days delivery),Other(7-20days delivery).

    If you are going to leave us a negative feedback or low rate,Please contact us,we guarantee you a 100% satisfied solution(refund,resend,replace or any other until satisfaction).

    Enjoy Shopping,Enjoy Wisedeal

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    Wisedeal-IKASEFU Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Wisedeal-IKASEFU through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Wisedeal-IKASEFU may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Wisedeal-IKASEFU through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Wisedeal-IKASEFU with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Wisedeal-IKASEFU's Privacy Policy.

    Wisedeal-IKASEFU's Privacy Policy

    Delivery time will be 7-20 business days!

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Wisedeal-IKASEFU to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.