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4.8 stars during time selling on Amazon.
4.8 stars during time selling on Amazon. (6,439 ratings)

MoonBeans - Details

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    About MoonBeans

    Requirements for Return and Refund


    • Returns must be approved and confirmed within 30 days of receipt of original shipment.
    • Items must be in new condition.
    • Items must be returned with all original packaging and accessories.
    • Media and grocery items (for example, movies, music, video games, software and kitchen accessories) must be unopened and still in their original packaging/plastic wrap.
    • Musical instruments, televisions, and consumer electronics must have a UPC or serial number.
    • To return for RMA processing, please return it to sender's address on original package and allow 14 days for return to be received and refund processed.
    • Please note all opened items' return not due to our error, are subject to 30% restocking fee.
    • Shoes and clothing must be unworn and unwashed with tags attached.

    Seller Returns Policies

    Shipping and handling charges for returning items shipped by a seller are borne by the buyer.

    Items valued at over $75 must be returned to the seller with a trackable shipping service. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.

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    MoonBeans Shipping Rates


    Listed below are shipping details for MoonBeans, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    US Protectorates StreetETA4 - 8 business days2 - 4 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days
     per Item$0.00$3.99
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$5.99
    APO/FPO StreetETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$0.00---
     per Shipment$0.00---
    APO/FPO PO BoxETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$0.00---
     per Shipment$0.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    MoonBeans Shipping Policies

    Unless noted otherwise in the ordering pipeline MoonBeans ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    MoonBeans Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from MoonBeans through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MoonBeans may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MoonBeans through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide MoonBeans with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to MoonBeans's Privacy Policy.

    Privacy Practices

    MoonBeans values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact MoonBeans to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.