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MoonBeans - Details
For questions regarding products, order delivery, or returns, please contact MoonBeans Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Requirements for Return and Refund
- Returns must be approved and confirmed within 30 days of receipt of original shipment.
- Items must be in new condition.
- Items must be returned with all original packaging and accessories.
- Media and grocery items (for example, movies, music, video games, software and kitchen accessories) must be unopened and still in their original packaging/plastic wrap.
- Musical instruments, televisions, and consumer electronics must have a UPC or serial number.
- To return for RMA processing, please return it to sender's address on original package and allow 14 days for return to be received and refund processed.
- Please note all opened items' return not due to our error, are subject to 30% restocking fee.
- Shoes and clothing must be unworn and unwashed with tags attached.
Seller Returns Policies
Shipping and handling charges for returning items shipped by a seller are borne by the buyer.
Items valued at over $75 must be returned to the seller with a trackable shipping service. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.
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MoonBeans Shipping Rates
Listed below are shipping details for MoonBeans, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 US Protectorates Street ETA 4 - 8 business days 2 - 4 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days per Item $0.00 $3.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $5.99 APO/FPO Street ETA 18 - 32 business days --- per Item $0.00 --- per Weight (lbs) $0.00 --- per Shipment $0.00 --- APO/FPO PO Box ETA 18 - 32 business days --- per Item $0.00 --- per Weight (lbs) $0.00 --- per Shipment $0.00 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Unless noted otherwise in the ordering pipeline MoonBeans ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Sales tax is not separately calculated and collected in connection with items ordered from MoonBeans through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MoonBeans may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MoonBeans through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
MoonBeans values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact MoonBeans to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.