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4.8 stars over the past 12 months (307 ratings)

FuelCell - Details

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    About FuelCell

    FuelCell is committed to providing each customer with the highest standard of customer service. Please contact us if you have any questions with your purchase. We are an email away and answer all inquiries in a timely manner.

    Our General Return Policy:

    • You may return the item within 14 days if you are not satisfied with your purchase. Note that if the item is opened, a reasonable restocking fee (20%-25%) will apply, subject to the condition of the product.
    • If the item is "dead on arrival", you should contact us within 3 days after delivery. We will test "dead on arrival" returns and impose a customer fee equal to 20% of the product sales price if the customer misrepresents the condition of the product.
    • Serial Number of the return item must match with that on record.
    • Customers are responsible to ship the item back to us and the shipping cost is not reimbursable.
    • Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.
    • We will not accept returns of any item more than 30 days after you receive the shipment.
    • We will not take any responsibility for any issue if the transaction is a drop-ship order.

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    Shipping Rates & Delivery Estimates

    Seller Shipping Times & Rates

    When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping.



    Marketplace Shipping Times

    Most sellers agree to ship within 2 business days of your purchase. Expected transit times for each shipping method are listed below unless otherwise noted in the seller's policies.

    • Domestic Standard: 3 - 5 or 4 - 14 business days after shipment, depending on the seller's settings
    • Domestic Expedited: 1 - 3 or 2 - 6 business days after shipment, depending on the seller's settings
    • Domestic Two-Day: 2 business days after shipment
    • Domestic One-Day: 1 business day after shipment
    • International Standard: 3 - 6 weeks (may take longer due to customs delays)
    • International Expedited: 3 - 7 business days (may take longer due to customs delays)

    Seller shipping times are not guaranteed and the actual performance varies by seller.

    Should you have any questions about your shipment, please contact the seller directly.


    Seller Shipping Rates

    Your shipping fees when buying items from a seller on Amazon.com depend on the type of product you purchase.

    Rates are based on shipping a single item. Purchasing multiple items from a seller may result in multiple shipping charges.

    For buyers within the United States, shipping charges and options vary according to the product being purchased, and are listed in the chart below unless otherwise noted in the seller's policies.

      Domestic Standard*
    (4 - 14 business days**)
    Domestic Expedited*
    (2 - 6 business days**)
    Domestic Two-Day
    (2 business days)
    Domestic One-Day
    (1 business day)
    Books $3.99 $6.99 $14.95 $19.99
    CDs, Cassettes, Vinyl $3.99 $6.19 $14.95 $19.99
    VHS Videotapes $3.99 $6.19 $14.95 $19.99
    DVDs $3.99 $6.19 $14.95 $19.99
    Video Games $3.99 $6.99 Not available Not available
    Software & Computer Games $3.99 $6.99 Not available Not available
    Camera & Photo $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Tools & Hardware $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Kitchen & Housewares $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Computer $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Outdoor Living $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Electronics $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Sports & Outdoors $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Cell Phones & Service $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Musical Instruments $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Office Products $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Toy & Baby $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
    Everything Else $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available

    Shipping charges for media products (Books, CD's, DVD and VHS) delivered outside of the United States are listed in the chart below. Shipping charges for non-media products delivered outside the United States are set by the sellers themselves. Please see the rates posted in the seller's shipping policies.

      International Standard
    (3 - 6 weeks)
    International Expedited
    (3 - 7 business days)
    Books $16.95 up to 1 lb.
    $24.95 over 1 lb.
    $46.50
    CDs, Cassettes, Vinyl $14.95 $46.50
    VHS Videotapes $14.95 $46.50
    DVDs $14.95 $46.50

    * Includes APO, FPO, and U.S. Protectorate addresses.

    ** Some sellers offer reduced transit times when shipping orders. Please see the seller's policies for more information.

    Note: Buyers outside the U.S. cannot purchase the following types of items from sellers: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.

    Placing Orders from Outside the United States

    Seller orders can only be placed from international locations if the buyer is in a supported country (see the list below). International Standard shipping is the only ship option available for seller orders fulfilled by Amazon.com.

    Supported Countries

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates Puerto Rico, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (England, Northern Ireland, Scotland, and Wales)
    Asia China, Hong Kong, India, Israel, Japan, French Polynesia, Marshall Islands, Micronesia, New Caledonia, New Zealand, Palau, Singapore, South Korea
    Australia Australia
    Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Mexico, South Africa

    How Our Rates Are Calculated

    Amazon.com charges buyers a flat rate for shipping seller orders, and passes the funds to the seller to offset the costs of packaging and labor, as well as the actual postage required.

    The credit given to a seller will usually closely match what the seller pays to ship the item, using the option that you have chosen (i.e. Domestic Standard, Domestic Expedited, etc.).

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide FuelCell with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to FuelCell's Privacy Policy.

    Privacy Practices

    FuelCell values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact FuelCell to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.