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Frequently Asked Questions
Are your designer items authentic and brand new?
Yes.†All of the items we sell are 100% authentic, brand new, and first quality.††We do not sell used, irregular, or reconditioned items. When you shop with OneLittleBox, you can be assured you will getting only the best!
I ordered the wrong item.† Can I change my order before shipping?
Provided we have your desired item in stock, we'd†be happy to make a change before shipping. Please let us know by contacting us through Amazon's Message Center.
I don't see the item I want. Do you have other sizes, colors, or styles available in stock?
Don't see it on our listings? E-mail us through Amazon's Message Center†and we'll do our best to find it for you.
Can you hold my shipment until a specific date?†Can I add special instructions to my order?
Yes.†Upon request, we will be more than happy to hold your order for a specific shipping date.† Special instructions such as "Leave at front door" or "Signature required" must be specified when you place your order. Or, you can contact us through Amazon's Message Center.†
What happens if I need to make a return?
E-mail our customer service center through Amazon's Message Center to receive your Returned Merchandise Authorization number.† Please note that items will not be accepted for returns after 30 days of the original sales date.
Additional details are located in the Returns and Refunds section of our seller storefront.
I received†a wrong/defective item! What can you do for me?
If you have received an item in error or have found that it is defective prior to your use, contact us immediately. We will be happy to work out the details with you.
How soon will my item be shipped? Where do you ship from?
Your item will be shipped either the same day or†on the next day after your payment processes.††Please note that if you order after 3pm on Friday, your†item†may not†be shipped until Monday of the following week.† †
How will I know my order has been shipped? Will I receive a tracking number?
You will receive a notification of shipping with a tracking number included.† This e-mail will be sent to the e-mail on file with Amazon at the time of placing the order.† If you do not receive a notification please contact us and we will provide the details to you.
How can I contact you?
Please contact us by using the "contact seller" link on Amazon. ††
We do our absolute best to respond to our customers in a timely and efficient manner.† Customer service personnel†are available outside of normal business hours and can be reached through e-mail.††
OneLittleBox - Details
For questions regarding products, order delivery, or returns, please contact OneLittleBox Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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OneLittleBox is the place to shop for authentic designer handbags, shoes and apparel. We hope you will find the perfect item for yourself or a gift for someone you care about. We offer a wonderful selection featuring some of the finest, most sought after brand names.†
Excellent customer service is our primary goal. We want your shopping experience with us to be enjoyable and easy.
We are grateful for your business and hope you return often!
Email: Please contact us via Amazon by choosing the "contact seller" tool next to your order information.
Please be sure to note that shipping and handling charges for returning items shipped by a seller are borne by the buyer.†
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OneLittleBox Shipping Rates
Listed below are shipping details for OneLittleBox, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days per Item $0.00 $0.00 $0.00 per Weight (lbs) $2.10 $1.50 $3.50 per Shipment $3.75 $7.99 $24.95 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $2.10 $1.50 --- per Shipment $3.75 $7.99 --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.50 --- --- per Shipment $3.75 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.50 --- --- per Shipment $4.99 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.50 --- --- per Shipment $4.99 --- --- US Protectorates PO Box ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.50 --- --- per Shipment $4.99 --- --- APO/FPO Street ETA 18 - 32 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.10 --- --- per Shipment $4.99 --- --- APO/FPO PO Box ETA 18 - 32 business days --- --- per Item $2.10 --- --- per Weight (lbs) $0.00 --- --- per Shipment $4.99 --- --- Canada ETA 5 - 10 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.00 --- --- per Shipment $19.95 --- --- Europe ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $4.95 --- --- per Shipment $29.95 --- --- Asia ETA 10 - 16 business days --- --- per Item $0.00 --- --- per Weight (lbs) $4.95 --- --- per Shipment $29.95 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We are happy to ship your order out in a timely fashion. We ship to the address specified on your Amazon.com order. Shipping carriers are UPS and USPS. A particular carrier may be requested at the time of ordering. Please contact us via Amazon by choosing the "contact seller" tool next to your order information.
Tracking information is provided at the time of shipping. Should you not receive your tracking number and carrier, please let us know.
Items returned to us due to an insufficient or incorrect address, undeliverable, or unclaimed may be re-shipped for an additional charge.†
Please be sure to note that shipping and handling charges for returning items shipped by a seller are borne by the buyer.
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Sales tax is not separately calculated and collected in connection with items ordered from OneLittleBox through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from OneLittleBox may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from OneLittleBox through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
OneLittleBox values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact OneLittleBox to get information about any additional policies that may apply:
Contact this seller Phone: 704-333-5822
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Purchasing this item for someone special? Let us know! At† your request, we'll be happy to include a gift message and gift wrapping with your order.