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4.9 stars over the past 12 months
4.9 stars over the past 12 months (1,424 ratings)

Frequently Asked Questions

How will I know when my item has shipped?

Amazon will notify you via email and My Account that your order has shipped. Your tracking information will also be available at this time.

Do you charge shipping and handling?

There is never a handling charge and just about all the items we ship from our warehouse are shipped with FREE shipping in the continental U.S. There is never a minimum purchase requirement. 

Items fulfilled and shipped by Amazon are eligible for FREE Super Saver Shipping and Prime Shipping, according to the terms Amazon sets for these promotions.  

On the rare occasion that we must charge shipping for an item, it will be listed on the product page. 

Do you charge Sales Tax?

We do not charge Sales Tax except for orders shipping to destinations in New York. However, Five Barking Dogs is not responsible for individual states' sales tax reporting laws pertaining to online purchases. Please check your state's regulations before you shop.

Do you stock your products?

We do stock all of the items that are directly fulfilled by Amazon and our most popular items. Some of our catalog items ship directly from the manufacturer.

What if my item is back-ordered or discontinued?

We keep our inventory as up to date as possible and revise our listings daily. Occasionally items are back-ordered or discontinued before we can remove the listing. We will immediately notify you via email if this happens. If your order is back-ordered, you will have the option to wait or cancel the order.

On items that we fulfill through Amazon, you may occasionally see the note: "Currently Unavailable. We don't know when or if this item will be back in stock." If you see that notice, please contact us and we will let you know when the product will be back in stock.

Can I cancel my order?

Yes, you can cancel your item prior to shipment. If the item has already shipped you may return the item under our standard return policy.

I have Amazon Prime, can I use it with Five Barking Dogs?

Yes! All of our items that are fulfilled by Amazon are eligible for both Amazon Prime and FREE Super Saver Shipping, just like the products you purchase directly from Amazon.

Do you ever charge a restocking fee?

Five Barking Dogs! never charges a restocking fee but on items that are shipped to you directly from the manufacturer and are returned back to them, we will pass along any restocking fees that the manufacturer charges us.

What is your return policy?

Returns are simple. Just log in to your Amazon account and request a return. We will be notified of your request and authorize it. Items must be returned within 30 days of purchase and be in new, unused condition in its original packaging with all accessories, including tags, instructional brochures or any other printed matter. If you have removed the care or law labels from an item, the item may not be returned or exchanged. 

You are responsible for paying return shipping costs, unless the item you received was defective or, due to our error, you received the wrong item. If the item was shipped to you with FREE shipping, we may deduct the original shipping cost of the item from your refund or credit.

If an item is returned in less than new and salable condition, we will pro-rate your refund accordingly. Items that are not re-salable will be returned to you at your expense and, in such case, no refund will be given.

Five Barking Dogs! - Details

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    About Five Barking Dogs!

    Five Barking Dogs!™


    Five Barking Dogs!™ was created out of our love for dogs and the name is inspired by the number of dogs in our family, and, yes, being miniature pinschers, they do love to bark!

    We have created and operated dog sites on the Internet since 2009 and have been in dog rescue for over a decade. Selling quality dog products seemed a natural progression.

    You can buy with confidence knowing that our products were chosen carefully with your dog's safety and happiness in mind.  If it isn't something we would be comfortable giving to our dogs, we wouldn't sell it in our store.

    Customer service and you and your dog's satisfaction is our #1 priority. We hope you will enjoy your shopping experience and always appreciate your feedback.


    Five Barking Dogs! helps support the animal rescue community by donating a percentage of our profits along with product donations and by volunteering our time.


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    Five Barking Dogs! Shipping Rates

    Five Barking Dogs offers free standard shipping in the continental U.S. on just about all of its products. You can see that in your shopping cart. In addition, since many of our products are fulfilled by Amazon directly, you are eligible for FREE Super Saver Shipping and Prime Shipping on those items. All of our shipping promotions are noted next to the item on the Product Detail Page.
    Listed below are shipping details for Five Barking Dogs!, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$5.65
     per Shipment$0.00$0.00
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$5.65
     per Shipment$0.00$10.00
    Alaska and Hawaii StreetETA3 - 7 business days---
     per Item$0.00---
     per Weight (lbs)$12.99---
     per Shipment$0.00---
    Alaska and Hawaii PO BoxETA3 - 7 business days---
     per Item$0.00---
     per Weight (lbs)$12.99---
     per Shipment$0.00---
    US Protectorates StreetETA4 - 8 business days---
     per Item$0.00---
     per Weight (lbs)$0.75---
     per Shipment$4.49---
    US Protectorates PO BoxETA4 - 8 business days---
     per Item$0.75---
     per Weight (lbs)$0.00---
     per Shipment$4.49---
    APO/FPO StreetETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$2.75---
     per Shipment$4.49---
    APO/FPO PO BoxETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$2.75---
     per Shipment$4.49---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Five Barking Dogs! Shipping Policies

    We require one business day for domestic handling time (after your payment is received) to ready your order. Some pet beds, handcrafted and other specialty items sometimes require two-three business days domestic handling time. This information is noted when you purchase one of the items we sell. We reserve the option to ship best way at the time of your order. We ship via USPS, UPS.


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    Five Barking Dogs! Tax Information

    We do not charge Sales Tax except for orders shipping to destinations in New York. This tax is assessed by Amazon.com on our behalf.  However, Five Barking Dogs is not responsible for individual states' sales tax reporting laws pertaining to online purchases. Please check your state's regulations before you shop.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Five Barking Dogs! with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Five Barking Dogs!'s Privacy Policy.

    Five Barking Dogs!'s Privacy Policy

    We will never under any circumstances share any of the information you give us with anyone. We are extremely careful with your information and guard it as if it were our own. We will of course supply our shipping carriers the information they need to deliver your package quickly and safely.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Five Barking Dogs! to get information about any additional policies that may apply:

    Contact this seller Phone: 646-493-3123

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.