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Frequently Asked QuestionsQ:† How can I track my order?
A:† You can track your order through Amazon.com shipping or you can email us through Amazon.com for a separate tracking information.
Q:† I received my order but it is damaged.
A:† Although we thoroughly wrap and package our products, sometimes they can be mishandled by shipping providers.† In the event where your product is damaged during shipment, please email us through Amazon.com the exact situation.† We will instruct you on how to send us the product back to us for exchange.
Q:† What is your return policy?
A:† If you are not satisfied with your purchase or product in any way, please contact us through Amazon.com first within 30 days of receiving your item.† We will email instructions how to ship your product back to us for a full refund.
Jinique - Details
For questions regarding products, order delivery, or returns, please contact Jinique Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Jinique is your first and last stop for fine jewelry from all over the world.† We specialize in Swarovski Elementsģ Crystals, diamonds, pearls, sterling silver, bead jewelry, and constantly discover the most beautiful items.† We provide the highest in quality at very reasonable prices.† Once you shop with us you will discover limitless jewels from everywhere.
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Jinique Shipping Rates
Shipping rates are calculated within Amazon.com
For additional information regarding rates, please feel free to contact us through Amazon.com
Listed below are shipping details for Jinique, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 Continental US PO Box ETA 3 - 5 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii Street ETA 3 - 7 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii PO Box ETA 3 - 7 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 US Protectorates Street ETA 4 - 8 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 US Protectorates PO Box ETA 4 - 8 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 APO/FPO Street ETA 18 - 32 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00 APO/FPO PO Box ETA 18 - 32 business days per Item $6.95 per Weight (lbs) $0.00 per Shipment $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Shipping is provided via United States Post Office first class priority mail.† We ship our merchandise within 1-2 business days from when the order is received.† If available a tracking number/confirmation is provided upon request.†
If you have any questions or concerns regarding shipments, please email us through Amazon.com
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Sales tax is not separately calculated and collected in connection with items ordered from Jinique through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Jinique may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Jinique through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include IvyGem. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Jinique to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.