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4.9 stars over the past 12 months
4.9 stars over the past 12 months (124 ratings)

Frequently Asked Questions

When will my order arrive?

There are many variables that determine delivery times including the method of shipping you select, the time of day we receive your order and how far you live from our shipping centers in the† Midwest. We are happy to provide guidance for you to ensure your order arrives when you need it. Just contact us through the Amazon message system.

What does "blind box" mean?

A blind box is a type of packaging that completely hides its contents. Blind boxes look identical in every way from the outside and nobody-including us-knows which toy is inside because they are sealed at the factory. When you order a toy marked as blind boxed, we will choose one for you at random. †That means it is possible that you could end up with duplicates or maybe a rare "chase" figure -that is all part of the fun!

How are orders packaged?

In order to offer the lowest possible shipping rates, we ship in the lightest and most economical packaging available. Of course, for more delicate and collectible products, we'll pack things securely to prevent damage in shipping. †

The Blind Box - Details

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    About The Blind Box

    We pride ourselves on fast shipping and excellent service.† As a small independent business, we value every order and we will do our best to make sure you are happy. †If you find a problem with your order, please contact us before leaving negative or neutral feedback so we can work to resolve your issue.

    ORDER HOTLINE: Have a question on a product? Not sure which shipping service to select? Call us at 248-648-1530 from 9am PST (noon EST) and 9pm PST (midnight EST) and we'll do our best to help!

    IMPORTANT NOTE!! Orders are not received by us until your payment has been accepted by Amazon. †This normally takes 1-3 hours. †Please make sure there are no problems with your credit card or your order will remain in limbo. †You can check your order status from the account area on Amazon.com. If Amazon holds up your order for any reason, it may cause a missed shipping deadline.

    The following options are available for all orders shipped within the United States:

    STANDARD DELIVERY -- ships by First Class Mail or ground equivalent. Normally arrives in 2-5 days.†

    EXPEDITED DELIVERY -- We will give priority to your order and ship out same day (when possible) or next day. Ships USPS Priority or FedEx Ground.†Most of the time, the delivery in 1-3 days.

    2-DAY DELIVERY -- ships same day or next using a guaranteed delivery service (either USPS or FEDEX).

    NEXT DAY -- ships same day when order is received to us by 3PM EST used FEDEX STANDARD OVERNIGHT or USPS Priority Express. †


    Thanks for choosing the Blind Box! We appreciate your business.† If you have any specific questions, please email us using the Amazon system.

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    The Blind Box Shipping Rates

    Our shipping rates are inexpensive and designed to be easy to understand. †For US orders shipped with standard delivery, shipping on the first item purchased is $3.00 and each additional item is only $1.00.†
    Listed below are shipping details for The Blind Box, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days
     per Item$0.00$1.50$5.00
     per Weight (lbs)$0.00$0.00$0.00
     per Shipment$0.00$4.50$19.16
    Continental US PO BoxETA3 - 5 business days1 - 3 business days---
     per Item$0.00$1.50---
     per Weight (lbs)$0.00$0.00---
     per Shipment$0.00$6.50---
    Alaska and Hawaii StreetETA3 - 7 business days------
     per Item$0.00------
     per Weight (lbs)$0.00------
     per Shipment$0.00------
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days---
     per Item$0.00$5.00---
     per Weight (lbs)$0.00$0.00---
     per Shipment$0.00$25.00---
    US Protectorates StreetETA4 - 8 business days2 - 4 business days---
     per Item$0.00$2.00---
     per Weight (lbs)$0.00$0.00---
     per Shipment$2.00$6.50---
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days---
     per Item$0.00$2.00---
     per Weight (lbs)$0.00$0.00---
     per Shipment$2.00$6.50---
    APO/FPO StreetETA18 - 32 business days------
     per Item$0.00------
     per Weight (lbs)$0.00------
     per Shipment$0.00------
    APO/FPO PO BoxETA18 - 32 business days------
     per Item$0.00------
     per Weight (lbs)$0.00------
     per Shipment$0.00------
    CanadaETA5 - 10 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$6.00$6.00---
     per Shipment$8.00$50.00---
    EuropeETA10 - 20 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$12.00$5.00---
     per Shipment$10.00$57.00---
    AsiaETA10 - 16 business days2 - 5 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$12.00$5.00---
     per Shipment$10.00$60.20---
    Outside US, Eur., CA, AsiaETA10 - 20 business days------
     per Item$0.00------
     per Weight (lbs)$12.00------
     per Shipment$11.00------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    The Blind Box Shipping Policies

    We promise FAST SHIPPING (check our reviews).† Most of our orders are shipped out within 24 hours.†IF YOU HAVE AN URGENT DELIVERY, please choose a faster service and feel free to email us after placing your order so we can give your package special care.

    IMPORTANT! Orders are NOT received by us until your payment has been accepted by Amazon. †This usually takes 1-3 hours. Please make sure there are no problems with your credit card or your order will remain pending. †Amazon will send you an email once your order has been accepted. If Amazon holds up your order for any reason, we may miss a shipping deadline.†

    STANDARD DELIVERY -- ships First Class Mail, Ground or equivalent. Most orders ship out in 24-48 hours. You can typically expect to receive your order in 2-4 days after we ship. ††

    EXPEDITED DELIVERY -- ships USPS Priority Mail or FedEx Ground (we will select the fastest of the 2 based on your location). We will ship out same day (when possible) or the next day. Most of the time, delivery times are 1-3 days.†

    2-DAY DELIVERY -- ships same day (when received before our cutoff time of 2PM EST) or next day using a guaranteed delivery service (either FEDEX 2-DAY, UPS 2-Day or USPS Priority Express). Weekend delivery is normally not available (please message us if desired).

    NEXT DAY -- ships same day when received to us before our cutoff time of 2PM EST using a guaranteed next day service such as FEDEX STANDARD OVERNIGHT or USPS Priority Express.
    Weekend delivery is normally not available (please message us if desired).

    We choose shipping services based on location, size and weight. Orders over $100 may require a signature at delivery for your protection and ours.†

    INTERNATIONAL CUSTOMERS:

    All international shipments are sent through USPS (the post office). This guarantees the lowest costs for you. †For standard delivery we ship using USPS First Class mail. Delivery is generally 1-4 weeks and unfortunately online tracking is not available for this service.†

    For expedited services (to select countries) we ship using USPS Express (EMS). Delivery time is generally around 5 days to major cities but may be longer in rural areas and during peak times. †Please note that delivery times will vary depending on your country and customs clearing times. We will ship quickly but unfortunately we cannot guarantee delivery before 12/25.†
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    The Blind Box Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from The Blind Box through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from The Blind Box may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from The Blind Box through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide The Blind Box with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to The Blind Box's Privacy Policy.

    The Blind Box's Privacy Policy

    We will never share your personal information with third parties. Ever.†

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact The Blind Box to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Gift messaging is a free service. Your message will appear on the packing slip.†


    If gift wrapping is purchased, we'll attach your message to the outside of the wrapped present.†

    Gift Wrapping

    We offer gift wrapping for a fee of $5. We currently offer a few different paper options. You can choose your option during the checkout process. We also offer gift bags and wrapping paper available for customers who wish to wrap items themselves.†