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Frequently Asked Questions
Thank you for doing business with us! We work hard to make our customers happy, and we are always open for suggestions and feedback. Please review your product and if you are satisfied with it– please leave us a positive feedback! If there are any issues with the item and/or the service, please contact us before leaving a negative feedback and we will try to resolve the issue promptly. Our return policy for all the items is 30 days. Return package should include an RMA number, packaging slip and please indicate if you would like a refund or a replacement. Thank you very much for doing Business with ExertaTech!
ExertaTech - Details
For questions regarding products, order delivery, or returns, please contact ExertaTech Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Quality Products & Great Customer Service are the two things we strive to provide our customers with!!!
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ExertaTech Shipping Rates
Listed below are shipping details for ExertaTech, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 24 hours per Item $0.00 $2.99 $4.99 per Weight (lbs) $0.00 $0.00 $0.00 per Shipment $0.00 $15.49 $29.99 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- per Item $0.00 $3.49 --- per Weight (lbs) $0.00 $0.00 --- per Shipment $0.00 $15.49 --- Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- per Item $0.00 $4.99 --- per Weight (lbs) $0.00 $0.00 --- per Shipment $0.00 $15.99 --- Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- per Item $0.99 $2.49 --- per Weight (lbs) $0.00 $0.00 --- per Shipment $5.99 $18.99 --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $0.00 --- --- US Protectorates PO Box ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $4.49 --- --- Canada ETA 5 - 10 business days 2 - 4 business days --- per Item $4.99 $4.99 --- per Weight (lbs) $0.00 $0.00 --- per Shipment $5.49 $26.99 --- Europe ETA 10 - 20 business days 2 - 4 business days --- per Item $5.49 $8.99 --- per Weight (lbs) $0.00 $0.00 --- per Shipment $6.49 $24.99 --- Asia ETA 10 - 16 business days --- --- per Item $5.99 --- --- per Weight (lbs) $0.00 --- --- per Shipment $8.99 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We usually use USPS (United States Postal Service)
Expected Transit Times:
- Standard Delivery: 1-2 business days processing & 2-6 business days delivery. Total: 3 to 8 business days
- Expedited Delivery: 0-1 business days processing & 1-3 business days delivery. Total: 2 to 5 business days
PLEASE NOTE: ALL EXPEDITED ORDERS NEED TO BE PLACED BY 12PM EST FOR THE SAME DAY SHIPMENT
Per return policy in order to compensate us for the incurred expenses, there is a 15 percent restocking fee for orders that were fulfilled properly and had no issues but were returned for refund. We are always here to help, please never hesitate contacting us!
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Sales tax is not separately calculated and collected in connection with items ordered from ExertaTech through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from ExertaTech may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from ExertaTech through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
ExertaTech values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact ExertaTech to get information about any additional policies that may apply:
Contact this seller Phone: 646-737-6319
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.