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Frequently Asked QuestionsQ.† How can I contact you with questions?
A. On the phone is a guaranteed way to get to speak with someone right away: 818-502-5001 (We are open M-F 7:30am to 4pm PST)†
or you can email firstname.lastname@example.org
We respond to all emails, but as we do receive a large number of emails, there is sometimes a delay in responding to them. NOTE: Spam filters do occasionally block emails from getting back to you.
Q. When will a product ship from your warehouse?
A. Please check the availability date right under the price for an estimated date of shipping. All of our products have different dates, so it is important to check this on each item.
Q. Do you offer expedited shipping?
A. We are not able to ship via expedited methods at this time, sorry.† More details about shipping here.
Q. Do items ever get back ordered?
A. A very small number of items do get back-ordered from time-to-time when ordered. We notify customers when this is the case.
Q. Do you take returns or exchanges?
A. Absolutely, go here for details. More details here.
Andrew Christian - Details
For questions regarding products, order delivery, or returns, please contact Andrew Christian Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Andrew Christian
We offer hot clothing online by one of the most influential designers. Catering to club-going, metropolitan guys and girls in their 20's and 30's, we feature a broad selection of funky T's, shirts, bottoms, jeans, swimwear, bags and accessories that feature hand detailing, distressing, and other cutting-edge treatments.
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Andrew Christian Shipping Rates
Listed below are shipping details for Andrew Christian, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $2.99 Continental US PO Box ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $2.99 Alaska and Hawaii Street ETA 3 - 7 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $5.99 Alaska and Hawaii PO Box ETA 3 - 7 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $5.99 US Protectorates Street ETA 4 - 8 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $5.99 US Protectorates PO Box ETA 4 - 8 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $5.99 APO/FPO Street ETA 18 - 32 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $6.99 APO/FPO PO Box ETA 18 - 32 business days per Item $0.00 per Weight (lbs) $2.25 per Shipment $6.99
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
YEAH! We ship anywhere within the United States (including P.O. boxes and APO/FPO addresses). In most cases, your order will be shipped via USPS Priority Mail or UPS Ground.
YEAH! Expedited Shipping on Amazon is UPS 3-Day.† Please note, 3 days is from the time the item ships and does not increase the speed at which we can ship items to you.† Check the products availability on the site before placing an order.
YEAH! We try to provide you with the lowest possible prices.. we can do this by maintaining separate warehouses and distribution centers around the country. This can sometimes lead to a slight delay in receiving your order or your order being shipped in separate packages (depending on product location and availability) ..but you gotta love our prices!
Orders are processed daily during our regular business hours and most in-stock items should arrive at your location within 5-7 business days  (immediate product availability is not guaranteed ‚Äď please review each products availability, located under the price on each item's page, to determine an approximate shipping date). We will notify you regarding out-of-stock or back ordered items as soon as we're made aware.†
 Per the UPS ‚ÄúTerms and Conditions of Service‚ÄĚ agreement, sub-paragraph ‚ÄúP‚ÄĚ, UPS will not ship to P.O. Boxes ‚Äď Please provide a valid street address to ensure your order arrives to you.
 Standard business hours are 8:00 am ‚Äď 5:00 pm PST (excluding U.S. holidays).
 Standard business days are Monday ‚Äď Friday (excluding U.S. holidays).
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Sales tax is collected at a rate of 9.75% on all order shipped in the state of California.† Outside California no sales tax is collected.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
ANDREW CHRISTIAN PRIVACY NOTICE
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
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Returns and Refunds
100% Satisfaction Guaranteed!
If you are not completely satisfied with a purchase from Andrew Christian, we will gladly except a return for exchange or refund.† It's that easy.
Please include a note with your return stating:
¬∑ (Did Not Fit) Would you like a different size or style†instead? If so which size/style?
¬∑ (Defective Item) Please Refund or Exchange for?
¬∑ Which website was†the item†purchase from: Amazon.com, AndrewChristian.com, or eBay.com
Please include your order number or copy of your packing slip.
We do not accept returns after 30 days of your receipt.
We recommend you to ship returned items back through a traceable method as we are not responsible for returned items that are lost in transit.
Please ship your return or exchange back to:
Andrew Christian Returns
325 West Cerritos Ave
Glendale, CA 91204
Refunds are typically processed within one week. The funds will be deposited back in your credit card account (or other form of payment), less shipping fees, and you will receive confirmation of the refund via e-mail. If you have any additional questions, please email:
Amazon Orders: email@example.com
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Our sizing charts can be found here for most items:
If you still have questions:
Click here to Contact Customer Service.