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Frequently Asked Questions
The Ultimate Collection - Details
For questions regarding products, order delivery, or returns, please contact The Ultimate Collection Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About The Ultimate Collection
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The Ultimate Collection Shipping Rates
We ship worldwide. For orders within the United States, we have a combined shipping discount where we charge $3.95 shipping and handling for the first item and $2.00 S&H for each additional item. The discount will automatically be applied as long as you add all of the items to one shopping cart and make a single payment for all of the merchandise. If you need any extra assistance please let us know right away.†
Listed below are shipping details for The Ultimate Collection, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days per Item $1.00 $2.00 $2.00 per Weight (lbs) $0.00 $0.00 $0.00 per Shipment $2.99 $6.99 $17.99 Continental US PO Box ETA 3 - 5 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- US Protectorates PO Box ETA 4 - 8 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- APO/FPO Street ETA 18 - 32 business days --- --- per Item $1.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $2.99 --- --- Canada ETA 5 - 10 business days --- --- per Item $4.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $4.99 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We ship packages every single day Monday through Saturday. Majority of our orders are sent via the United States Postal Service. There is a delivery confirmation number for each and every order for convenience and tracking purposes.†
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Tax is collected for all orders within NY state. All orders from other states do not get charged any sort of tax.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
The Ultimate Collection values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact The Ultimate Collection to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.