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Frequently Asked Questions
Q: Why is the cost on the shipping sticker less than the freight I paid to get my hat?
A:The Purchase price of each hat is as follows: Hat + Shipping = Total $ Cost of the item.
This is shown in the shopping cart...when the purchase is made, Nothing will change!
There are other expenses involved that are added into the Shipping side of the Purchase.
Therefore , Your Shipping cost shown on the post office label will most always be less than
the shipping charges you paid. The cost of pulling your item in the warehouse, the box or bag, time to transport to the post office and fuel , as well as a percent paid to sell on line are included in the shipping charges. Some items it is necessary to charge the full shipping for each item, While some items are discounted to just $2.05 for each additional Item...See your Shopping Cart at the time of the purchase for a break down. We never try to make extra money from high price Shipping...Only cover our expenses to get packages across this big country of ours!
Q: What happens if the hat I order doesn't fit me?
A: It's your responsibility to ship it back to us at your expense...We will refund your cost of the hat as well as the shipping you paid to get it to you... What you paid to us. We are sorry we can't afford to send return pre-paid shipping...It's a shared expense if it doesn't fit!
Q: What happens if I don't like the hat I purchased?
A: Same as above.
We try to make everyone happy with the hats they buy from us!
Florida Hat Company - Details
For questions regarding products, order delivery, or returns, please contact Florida Hat Company Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Florida Hat CompanyFlorida Hat Company is committed to providing each customer with the highest standard of customer service.
FHC has been designing and making fun fashion hats for over 30 years! Our hats are sold nationwide by a large variety of retailers. We are now able to bring you the same great quality hats at a savings, thanks to Amazon.com. We have lowered our prices for an overall better value. We hope you enjoy our hats and shop with Florida Hat Company again.
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Florida Hat Company Shipping Rates
Our shipping rates are as shown with the product you have chosen.
If by chance you are far far away...the other side of the world maybe...
We will need to address that ..and see what it will take to get you your hat!
Military Personal Thank you for "ALL THAT YOU DO FOR US!"
Your APO address is Handled by our POST OFFICE at regular rates.
Listed below are shipping details for Florida Hat Company, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.20 $6.94 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.20 $6.94 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $2.25 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.74 $16.94 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $2.25 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.74 $16.94 US Protectorates Street ETA 4 - 8 business days 2 - 4 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $6.94 $16.94 US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $6.94 $16.94 APO/FPO Street ETA 18 - 32 business days 8 - 16 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.20 $6.94 APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $4.20 $6.94 Canada ETA 5 - 10 business days 2 - 4 business days per Item $2.05 $2.05 per Weight (lbs) $0.00 $0.00 per Shipment $6.94 $30.94 Europe ETA 10 - 20 business days --- per Item $0.00 --- per Weight (lbs) $4.00 --- per Shipment $24.00 --- Asia ETA 10 - 16 business days --- per Item $4.00 --- per Weight (lbs) $0.00 --- per Shipment $24.00 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Florida Hat Company - Ships most orders the day after you place them, Monday - Friday! We take pride in our speedy service. ( see our Customer Feedback.) We are Loved!
Orders received on a Friday after 2pm EST will be processed and shipped the following Monday morning.
EXPEDITED ORDERS take 1-3 business days after they have left our facility. We have 48 hours to process. We have no control over the delivery of your package once it leaves our facility. We will not be responsible for late shipments. If you are in Florida, you may receive your product the next day. If you are in California, it could take up to 5 business days. All expedited orders are shipped via USPS Priority Mail or UPS (depending upon location). We DO NOT OFFER Next Day or Second Day Delivery service. This is very expensive!
We as a General Rule are never out of what you have ordered, it's not fun to have to wait !
We ship with the United States Post Office, and UPS. We decide who will provide the fastest service for the product you choose and your location.
For Expedited Orders: In most cases, if you order expedited shipments before 2pm EST, they will be processed and sent the same day. If you order expedited after 2pm EST, it will be processed and sent by the post office the following day.
Should your package arrive late due to the carrier, we cannot be held responsible to refund postage.
* VERY IMPORTANT - SHOULD YOUR PACKAGE ARRIVE LATE DUE TO THE CARRIER, WE CANNOT BE HELD RESPONSIBLE TO REFUND POSTAGE, NOR DO WE PROVIDE POSTAGE TO HAVE THE ITEM RETURNED TO US FOR A REFUND.
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Sales tax is not separately calculated and collected in connection with items ordered from Florida Hat Company through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Florida Hat Company may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Florida Hat Company through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Florida Hat Company does not share,sell,or do anything with your name and address or phone number...we send you your product and file your info away for safe keeping as a record of the sale.(unless we need to call you about your shipment! ) That is all .
We never see your credit card Information! That is held secure with Amazon.com.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Florida Hat Company to get information about any additional policies that may apply:
Contact this seller Phone: 813-854-4287
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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We will be happy to use birthday tissue and or a colorful card for your special gift orders with no additional charge, just email us and let us know. Thank you!