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Backcountry - Details
For questions regarding products, order delivery, or returns, please contact Backcountry Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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Backcountry.com is based in Park City, Utah, amidst the spectacular Wasatch Mountains, and mere minutes from the site of the 2002 Winter Olympics.
Backcountry.com offers a wide array of the best gear on the market, including backpacking, camping, skiing, snowboarding, rock climbing, mountaineering, kayaking, and more, all at competitive prices.
Backcountry.com was founded in 1996 by Jim Holland, two-time Olympic ski jumper, and John Bresee, former editor of Powder Magazine, with the purpose of providing outdoor adventure gear to the hardcore recreational athlete.
Holland and Bresee began the company without investment, intent on selling cool gear over the Web. They found that if the content is good, the people will come. Nowadays, it succeeds because of the hard work of Utah athletes who answer phone calls, e-mail, and keep the company up to date with the latest gear.
We use the gear we sell!
For questions regarding products, order delivery, or returns, please contact Backcountry.com:
- E-mail: firstname.lastname@example.org
- Phone: (800) 409-4502
- International: (801) 973-4553
For questions about a charge that's been made to your credit card, please contact Amazon.com.
For questions about how to place an order, please visit Amazon.com's Help department.
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Backcountry Shipping Rates
Listed below are shipping details for Backcountry, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US APO/FPO Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $8.95 $50.00 to Up $0.00 Continental US PO Box · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $8.95 $50.00 to Up $0.00 Continental US Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $24.95 $50.00 to $99.99 $26.95 $100.00 to Up $29.95 Continental US Street · Two-Day · (2 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $14.95 $50.00 to $99.99 $16.95 $100.00 to Up $19.95 Continental US Street · One-Day · (24 hours) Per Shipment Bands Shipment Rate $0.00 to $49.99 $24.95 $50.00 to $99.99 $26.95 $100.00 to Up $29.95 APO/FPO Street · Standard · (18 - 32 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $8.95 $50.00 to Up $0.00 APO/FPO PO Box · Standard · (18 - 32 business days) Per Shipment Bands Shipment Rate $0.00 to $49.99 $8.95 $50.00 to Up $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $23.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We provide free UPS Ground shipping on all orders over $50. Whether it's a complete bike, or a handful of tires and tubes, we will ship any order greater than $50 at no charge. Sorry, some restrictions do apply:
- Contiguous United States (Lower 48) only
- Excludes Freight items (i.e. indoor bikes, rocket boxes, & car racks)
- No PO Boxes
For domestic US shipments, we ship exclusively via UPS. We can ship either to your home or office. In fact, most folks prefer having us ship to their office, as there's always someone there to accept it.
We also ship free to all APO addresses. If you are shipping to an APO address and are not offered free shipping in the Shopping Cart, call us at (888) 276-7130 and we'll hook you up.
*AK and HI shipping options are limited to 2nd Day Air, Next Day Air, or USPS Priority Mail.
Due to contracts with the following brands, we are unable to ship any of their products outside the US. If you attempt to order one of these brands and have it shipped outside the US, we will contact you and cancel the order. However, it is OK to purchase any of these products with an international credit card and have the product shipped to a US address.
Bell, BH, BMC, Camelbak, Catlike, Castelli, CW-X, CycleOps, Deuter, Fox Racing, Fox Shox (except when assembled on bike), Garmin, Giro, GoPro, Ibis, Icebreaker, Leatte, Louis Garneau, Niner, Oakley, Open, Orbea, Pivot, POC, Polar, Santa Cruz, Smith, Storck, Speedplay, Thule, Vans, Wilier, Yakima, Yeti (OK within USA, Mexico & Canada), Mavic (except when assembled on bike).
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Sales tax is not separately calculated and collected in connection with items ordered from Backcountry through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Backcountry may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Backcountry through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Your Personal Information
Backcountry.com will not sell, loan, rent, lease, barter, or publish your personal information to a third party. All data that we keep on you is kept strictly for Backcountry.com business use to assist you in your current or future purchases or in analyzing sales trends. No customer data is stored on servers that are accessible to the Internet. All data is downloaded and deleted from our Web server many times a day.
We collect visitors' contact information including but not limited to addresses, phone numbers, and financial information. Information is gathered by Backcountry for the sole benefit of Backcountry. Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings.
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Returns and Refunds
100% Guaranteed returns
Not stoked with your gear? Looking to return it or make an exchange? No problem. If your new and unused gear just doesn’t fit your needs, we will issue you a full refund. If your gear fails, at anytime, we will also issue you a full credit. No questions asked.
You can return your new purchase at anytime after purchase
o Products must be in the condition you received them in and the original box and/or packaging.
We do accept used gear – as long as it is received within 90 days of purchase date – and we will issue a credit for full purchase price
Please understand that we cannot accept returns on climbing gear, food, or mounted skis.
If you are returning a kayak, return shipping costs can be $500 or more.
If we are responsible for return shipping and you are in the continental United States, we use UPS Ground. The time of delivery will vary from 3 to 7 business days depending on your location.
2607 South 3200 West Suite A
West Valley City, UT 84119
Phone: (800) 409-4502
International: (801) 973-4553
Your card will be credited upon receipt of the returned merchandise.
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Ski Sizing By Backcountry
Skis: Size Wise
What you need to know when buying new planks!
Your ski size is largely determined by both your skiing ability and your preferred style of skiing. For example, an expert skier in Vermont will ski a far different ski than an expert in British Columbia. So take a look at our chart and explanations and find your perfect fit. Your weight also plays a large factor in finding the right ski. If you are either under or over average weight for your height consider downsizing or upsizing, respectively.
Skill Level Explanations
Pro: Excels on any terrain, on any snow condition. Enjoys high speeds.
Expert: Comfortable on any terrain and most snow conditions.
Intermediate: Comfortable on Blue trails, exploring Black trails.
Entry Level: Learning to ski Green and Blue trails.
Glossary of Technical Specifications
Tail:Shape of the back of your ski, such as flat, raised, and twin.
Turn Radius: The distance it takes to make a turn measured in meters.
Core Material: The materials that comprise the center of the ski. Primarily tuned woods and composites to determine the flex of the skis.
Top Sheet: The laminate on the top of the ski. Contributes to weight, durability, and aesthetics of graphics
Base: The density of the material on the bottom of the board, the harder it is the faster you go.