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4.8 stars over the past 12 months
4.8 stars over the past 12 months (262 ratings)

Frequently Asked Questions

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Wall Street Photo - Details

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    About Wall Street Photo

    Thank you for your interest in Wall Street Photo.

    † Founded in 1983 as a family run business, Wall Street Photo quickly became the address for the educated consumer electronics shopper. With a friendly and helpful staff, we continuously strive to provide you with better service.

    † Since our company was founded with the goal of giving you the most pleasant experience, Wall Street Photo has strict policy's governing our employees in their treatment of our customers. Managers regularly review emails and other communication from our sales professionals to you to insure absolute integrity, reliability and professionalism.

    † Additionally, as Wall Street Photo has grown, we have maintained a strict ratio employee to customer ratio, hiring new customer service professionals to continue to provide you with the level of service you have come to expect from Wall Street Photo. Wall Street Photo will never outsource our customer service.

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    Wall Street Photo Special Shipping Information

    Special Shipping Information :

                                                                                         
    Additional Shipping Cost for This Item
    Expedited
    Outside US, Eur., CA, Asia $0.01
    Asia $0.01
    Europe $0.01
    Canada $0.01
    Standard
    Asia $0.01
    Europe $0.01
    Outside US, Eur., CA, Asia $0.01
    Canada $0.01


    Wall Street Photo Shipping Rates



    Listed below are shipping details for Wall Street Photo, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Free Economy
    Standard
    Expedited
    Two-Day
    One-Day
    Continental USETA4 - 7 business days------------
     per Weight (lbs)$0.00------------
    Continental US StreetETA---3 - 5 business days1 - 3 business days2 business days24 hours
     per Item---$0.00$0.00$0.00$0.00
     per Weight (lbs)---$0.00$0.00$0.00$0.00
     per Shipment---$4.99$24.95$39.95$59.95
    Continental US PO BoxETA---3 - 5 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$0.00$0.00------
     per Shipment---$4.95$24.49------
    Alaska and Hawaii StreetETA---3 - 7 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$1.99$2.99------
     per Shipment---$39.99$45.99------
    Alaska and Hawaii PO BoxETA---3 - 7 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$0.00$0.00------
     per Shipment---$35.99$39.99------
    CanadaETA---5 - 10 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$1.99$2.99------
     per Shipment---$39.99$49.99------
    EuropeETA---10 - 20 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$79.99$99.99------
    AsiaETA---10 - 16 business days2 - 5 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$3.99$4.99------
     per Shipment---$89.99$99.99------
    Outside US, Eur., CA, AsiaETA---10 - 20 business days2 - 5 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$3.99$5.99------
     per Shipment---$99.99$109.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Wall Street Photo Shipping Policies

    Most orders, if placed before 11:00 AM EST, ship the same day. With one of the best track records on the Internet on shipping speed, you can rest assured that your package will be delivered on time.
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    Wall Street Photo Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Wall Street Photo through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Wall Street Photo may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Wall Street Photo through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Wall Street Photo with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Wall Street Photo's Privacy Policy.

    Wall Street Photo's Privacy Policy

    We value your privacy. Therefore, we commit to keep your information safe and we will never, ever sell your information to a third party.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please read the following Wall Street Photo's policies and procedures for exchanges or returns:

    Damaged Returns

    Our shipping team makes every effort to prevent shipping damages. However, due to shipping factors beyond our control, damage may occur, in rare instances. If you think that this is indeed the case, please do not attempt to open it. Rather, please contact Wall Street Photo's returns department and we will, in turn, instruct you as to the proper procedure to obtain an exchange. Please note that we exchange all defective shipments free of charge. However, refunds are still subject to a 20% restocking fee.

    Cancellations

    Cancellations requested and received by our shipping department before the order has shipped will be refunded less a minimal $5.00 charge due to credit card charges.

    Cancellations requested after your order has shipped will require your refusal of delivery acceptance when the shipping carrier delivers. We will process your refund after your shipment has been returned to us. A nominal $10.00 charge will be deducted from the refund. Shipping charges will also not be credited in this case. Likewise, shipments which have had 3 delivery attempts without success and have been returned to us by the shipping carrier will also have the above charge deducted. Cancellations which are accepted when delivered are subject to a 20% restocking fee.

    Other Returns (buyer remorse)

    Shipment of product is as advertised in our catalog. Please inspect your shipment carefully to ensure that it meets your expectations upon receipt or your order. Should you find that the product does not meet your expectations or satisfaction, please contact us at once and tell us your concerns, so that we may make every effort to satisfy your purchase.

    In the event that your issues cannot be resolved, you may return your order. Please follow the instructions below for the proper procedure.

    You may exchange or return any item for a refund up to 14 days from the original purchase date. Exchanges are free of charge. Refunds are subject to a 20% restock fee.

    Certain products are excluded from this policy and cannot be returned. Please note the list below for excluded products.

    • When original product and associated equipment and materials are not completely intact in original shipped condition.
    • Products that come packaged in a plastic blister pack and has been torn or cut open.
    Products which are determined to have a manufacturer defect are excluded from the above list and can be returned for a new replacement. Orders which were damaged during shipment are likewise excluded and can be returned, for a replacement.

    Cell Phone Buyers are responsible for network, GSM band, and Carrier compatibility, including internet browsing, picture and text messaging functionality which are not guaranteed.

    All other products may be returned. However a 20% restocking fee will apply. Shipping costs are not refundable. Upon returning merchandise you will incur the full shipping amount even if you originally had free shipping or paid a promotional shipping price.

    All returns require RMA authorization. Returns sent without RMA authorization will be refused.

    Upon receipt and inspection of goods, Wall Street Photo will credit your original credit card account.

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.